Every thing went right, no issues at all.
The wait was a little long but understandable for the amount of work being done.
The wait was a little long but understandable for the amount of work being done.
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by edwincal2040
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eddie Braddock, Ariel Claus, Scott Dolloff, Pete Followell, Doug Wright
Jun 06, 2024 -
Hyundai of Fort Myers responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come!
Jason Curie
General Manager
Hyundai of Fort Myers
Muy complacida con el trabajo realizado a mi carro, y
buen servicio good job thanks🤩🙏
buen servicio good job thanks🤩🙏
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by YAMILEBUERGO
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eddie Braddock, Ariel Claus, Scott Dolloff, Pete Followell, Doug Wright
Jun 03, 2024 -
Hyundai of Fort Myers responded
Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon!
Jason Curie
General Manager
Hyundai of Fort Myers
The repair or replacement of the steering wheel coupler
was performed quickly and apparently successfully. we dropped the car in at 8:00 am and were advised that it was finished by about 9:30 a.m. When I a
was performed quickly and apparently successfully. we dropped the car in at 8:00 am and were advised that it was finished by about 9:30 a.m. When I asked why it cost over $900. I was pleased with how it it was done except price. the bill showed little or no parts.
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by DONALDRADOSEVICH
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eddie Braddock, Ariel Claus, Scott Dolloff, Pete Followell, Doug Wright
May 29, 2024 -
Hyundai of Fort Myers responded
Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon!
Jason Curie
General Manager
Hyundai of Fort Myers
Awful.
...the worst! Rude service writers and the basic maintenance services are ridiculously overpriced. They just don't care about customers since this dea
...the worst! Rude service writers and the basic maintenance services are ridiculously overpriced. They just don't care about customers since this dealship was bought out by Morgan Auto Group.
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by untieming
Service Price Transparency
Other Employees Tagged:
Eddie Braddock, Ariel Claus, Scott Dolloff, Pete Followell, Doug Wright
Jun 01, 2024 -
Hyundai of Fort Myers responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Jason Curie
General Manager
Hyundai of Fort Myers
jcurie@hyundaioffortmyers.com
Jun 01, 2024 -
Hyundai of Fort Myers responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Jason Curie
General Manager
Hyundai of Fort Myers
jcurie@hyundaioffortmyers.com
Rob was extremely helpful.
They were fast and courteous. I would highly recommend them to friends.
They were fast and courteous. I would highly recommend them to friends.
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by DAVIDPITTARD2002
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eddie Braddock, Ariel Claus, Scott Dolloff, Pete Followell, Doug Wright
May 29, 2024 -
Hyundai of Fort Myers responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rob here at Hyundai of Fort Myers.
Jason Curie
General Manager
Hyundai of Fort Myers
Very friendly service.
When doing routine maintenance. We are repeat customers car purchasers thanks to walter his no pressure selling let's you be more happy with the purc
When doing routine maintenance. We are repeat customers car purchasers thanks to walter his no pressure selling let's you be more happy with the purchase. When purchasing parts at the counter they are hopeful as well.
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by sent2marc
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Walter Bonsignore
, Eddie Braddock, Bernie in parts dept 5 stars
May 29, 2024 -
Hyundai of Fort Myers responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bernie and our team met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come!
Jason Curie
General Manager
Hyundai of Fort Myers
The service was ok.
There were no issues it is a new vehicle. No problem
There were no issues it is a new vehicle. No problem
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by FLORACKRYAN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eddie Braddock, Ariel Claus, Scott Dolloff, Pete Followell, Doug Wright
May 29, 2024 -
Hyundai of Fort Myers responded
Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon!
Jason Curie
General Manager
Hyundai of Fort Myers
Everything was professional, starting with the service
writer, waiting room at her service, the car and the service writer again, reviewing everything with me clearly, simply the best
writer, waiting room at her service, the car and the service writer again, reviewing everything with me clearly, simply the best
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by fmcspedon
Verified Customer
Verified Customer
Other Employees Tagged:
Eddie Braddock, Ariel Claus, Scott Dolloff, Pete Followell, Doug Wright
May 06, 2024 -
Hyundai of Fort Myers responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers!
Jason Curie
General Manager
Hyundai of Fort Myers
Told them my tire pressure is low door sticker says tire
pressure should be in the front 34 in the rear 31 They sett it to 38 in the front and 39 in the rear. my appointment was 9:30 in the morning then I
pressure should be in the front 34 in the rear 31 They sett it to 38 in the front and 39 in the rear. my appointment was 9:30 in the morning then I wait two hours for an oil change and tire rotation unacceptable
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by dfiebig
Verified Customer
Verified Customer
May 06, 2024 -
Hyundai of Fort Myers responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Jason Curie
General Manager
Hyundai of Fort Myers
jcurie@hyundaioffortmyers.com
May 06, 2024 -
Hyundai of Fort Myers responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Jason Curie
General Manager
Hyundai of Fort Myers
jcurie@hyundaioffortmyers.com
They didn’t listen to me when I told them I only wanted
the fuse replaced because of the recall and nothing else. Told them I had an appointment with my mechanic to deal with the abs light and to not waste
the fuse replaced because of the recall and nothing else. Told them I had an appointment with my mechanic to deal with the abs light and to not waste my time trying to sell me anything. Two and a half hours later they bring out an estimate of 1400 dollars for a rear brake job and two sensors replaced, which is rediculous. told me they would have to order the fuse for the recall replacement, why do you schedule an appointment that requires a replacement and not have the parts. Dealerships are all the same, called before the appointment and wanted to appraise my car and to sell a new car. They wasted three and a half hours of my Friday. I’ve only bought one new car my entire life a 1984 Datsun pickup truck all others were used most bought at auction because dealers are such a ripoff. Now I have to go back again for a service that should have been done in one visit.
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by VILLAINLL
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eddie Braddock, Ariel Claus, Scott Dolloff, Pete Followell, Doug Wright
May 02, 2024 -
Hyundai of Fort Myers responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Jason Curie
General Manager
Hyundai of Fort Myers
jcurie@hyundaioffortmyers.com
May 02, 2024 -
Hyundai of Fort Myers responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Jason Curie
General Manager
Hyundai of Fort Myers
jcurie@hyundaioffortmyers.com