This is by far the worst service I've ever seen in my
life I got an email stating that some part that I have special orders have arrived yet nobody has said in an items that we're back orders to be speci
life I got an email stating that some part that I have special orders have arrived yet nobody has said in an items that we're back orders to be special order
More
by LUIS61
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eddie Braddock, Ariel Claus, Scott Dolloff, Pete Followell, Doug Wright
Jun 14, 2024 -
Hyundai of Fort Myers responded
We're sorry to hear about your experience, Luis, and we'd love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Jason Curie
General Manager
Hyundai of Fort Myers
jcurie@hyundaioffortmyers.com
They missed a very important thing while supposedly doing
a complimentary check up on my vehicle that the battery was bad. Luckily my son rescued me in the heat.
a complimentary check up on my vehicle that the battery was bad. Luckily my son rescued me in the heat.
More
by VICKSTER1994
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2024 -
Hyundai of Fort Myers responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your experience, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Jason Curie
General Manager
Hyundai of Fort Myers
jcurie@hyundaioffortmyers.com
Every thing went right, no issues at all.
The wait was a little long but understandable for the amount of work being done.
The wait was a little long but understandable for the amount of work being done.
More
by edwincal2040
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eddie Braddock, Ariel Claus, Scott Dolloff, Pete Followell, Doug Wright
Jun 06, 2024 -
Hyundai of Fort Myers responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come!
Jason Curie
General Manager
Hyundai of Fort Myers
Muy complacida con el trabajo realizado a mi carro, y
buen servicio good job thanks🤩🙏
buen servicio good job thanks🤩🙏
More
by YAMILEBUERGO
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eddie Braddock, Ariel Claus, Scott Dolloff, Pete Followell, Doug Wright
Jun 03, 2024 -
Hyundai of Fort Myers responded
Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon!
Jason Curie
General Manager
Hyundai of Fort Myers
The repair or replacement of the steering wheel coupler
was performed quickly and apparently successfully. we dropped the car in at 8:00 am and were advised that it was finished by about 9:30 a.m. When I a
was performed quickly and apparently successfully. we dropped the car in at 8:00 am and were advised that it was finished by about 9:30 a.m. When I asked why it cost over $900. I was pleased with how it it was done except price. the bill showed little or no parts.
More
by DONALDRADOSEVICH
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eddie Braddock, Ariel Claus, Scott Dolloff, Pete Followell, Doug Wright
May 29, 2024 -
Hyundai of Fort Myers responded
Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon!
Jason Curie
General Manager
Hyundai of Fort Myers
Awful.
...the worst! Rude service writers and the basic maintenance services are ridiculously overpriced. They just don't care about customers since this dea
...the worst! Rude service writers and the basic maintenance services are ridiculously overpriced. They just don't care about customers since this dealship was bought out by Morgan Auto Group.
More
by untieming
Service Price Transparency
Other Employees Tagged:
Eddie Braddock, Ariel Claus, Scott Dolloff, Pete Followell, Doug Wright
Jun 01, 2024 -
Hyundai of Fort Myers responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Jason Curie
General Manager
Hyundai of Fort Myers
jcurie@hyundaioffortmyers.com
Rob was extremely helpful.
They were fast and courteous. I would highly recommend them to friends.
They were fast and courteous. I would highly recommend them to friends.
More
by DAVIDPITTARD2002
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eddie Braddock, Ariel Claus, Scott Dolloff, Pete Followell, Doug Wright
May 29, 2024 -
Hyundai of Fort Myers responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rob here at Hyundai of Fort Myers.
Jason Curie
General Manager
Hyundai of Fort Myers
Very friendly service.
When doing routine maintenance. We are repeat customers car purchasers thanks to walter his no pressure selling let's you be more happy with the purc
When doing routine maintenance. We are repeat customers car purchasers thanks to walter his no pressure selling let's you be more happy with the purchase. When purchasing parts at the counter they are hopeful as well.
More
by sent2marc
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Walter Bonsignore
, Eddie Braddock, Bernie in parts dept 5 stars
May 29, 2024 -
Hyundai of Fort Myers responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bernie and our team met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come!
Jason Curie
General Manager
Hyundai of Fort Myers
The service was ok.
There were no issues it is a new vehicle. No problem
There were no issues it is a new vehicle. No problem
More
by FLORACKRYAN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eddie Braddock, Ariel Claus, Scott Dolloff, Pete Followell, Doug Wright
May 29, 2024 -
Hyundai of Fort Myers responded
Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon!
Jason Curie
General Manager
Hyundai of Fort Myers
Everything was professional, starting with the service
writer, waiting room at her service, the car and the service writer again, reviewing everything with me clearly, simply the best
writer, waiting room at her service, the car and the service writer again, reviewing everything with me clearly, simply the best
More
by fmcspedon
Verified Customer
Verified Customer
Other Employees Tagged:
Eddie Braddock, Ariel Claus, Scott Dolloff, Pete Followell, Doug Wright
May 06, 2024 -
Hyundai of Fort Myers responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers!
Jason Curie
General Manager
Hyundai of Fort Myers