Junior Bernal
Junior Bernal at Quality Chevrolet

Junior Bernal

Assistant Sales Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.8
380 Reviews
4.8

380 Reviews

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380 Reviews of Junior Bernal

September 02, 2026

Dealership Rating
Employee Rating

Very helpful and knowledgeable. recommend to others. Going further will definitely come back for services and maintenance More

by 626rascal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eduardo eddie rojas

Sep 03, 2026

Quality Chevrolet responded

Thank you for your wonderful review! I truly appreciate your kind words and support for Quality Chevrolet. I'm glad to hear that you found our team helpful and knowledgeable. We look forward to seeing you again for your services and maintenance needs in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 31, 2026

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Employee Rating

Fast friendly and non-threatening. . lol. Things were explained to me with patience. Thank you. More

by leamunozzzzz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 31, 2026

Quality Chevrolet responded

Thank you for your review, Lea! I’m glad to hear that you had a fast and friendly experience at Quality Chevrolet Escondido. We are always here to provide explanations with patience and care. I appreciate your feedback, and we hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 28, 2026

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After going to two other dealerships and not being greeted by anyone after being on the lot for 10 minutes, we came to quality Chevrolet and were instantly greeted by Eddie and despite the heat he cam More

by joseph92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie (sales), and Robert Gamer

Aug 29, 2026

Quality Chevrolet responded

Thank you so much for your detailed and positive review, Joseph! I’m thrilled to hear about your experience with Eddie and JR at Quality Chevrolet. It’s great to know that you felt welcomed and supported throughout your truck buying journey. I appreciate your trust in us and am excited that you ended up with both the Chevrolet 2500 and 1500 trucks. Our team looks forward to assisting you again in the future, and we'll be here ready to help when you’re ready for your next vehicle! Enjoy your new trucks! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 24, 2026

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The Team at Quality lived up to their name. Every person i came in contact with was polite and extremely helpful. My wife and i have both purchased cars from this team and cant say enough about More

by jamesremodel1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kenner, Daniel Beltran, Richard Anzures , Ed continues to deliver quality service after the sale.

Aug 25, 2026

Quality Chevrolet responded

Thank you so much for your kind words, James! I truly appreciate you and your wife's loyalty to Quality Chevrolet Escondido. It's wonderful to hear that we provided you with such a positive experience. Looking forward to serving you both again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 23, 2026

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The whole process hasn't changed in who knows how long. I got the new truck, and we are happy. More

by rkams
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mikhal

Aug 23, 2026

Quality Chevrolet responded

Thank you for your feedback! I'm glad to hear that you're happy with your new truck. At Quality Chevrolet Escondido, we strive to provide a consistent and reliable experience for our customers. If you have any suggestions for how we can improve, please feel free to reach out. Your support is appreciated, and we hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 19, 2026

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Lack of communication. Worst service. Only time Chevy cares about customer is when they are making a sale to profit. Once person buys vehicle they no longer care and you ju More

by lizardoreynoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 19, 2026

Quality Chevrolet responded

Thank you for your feedback, Lizardo. I understand your concerns regarding communication and service at Quality Chevrolet. We strive to provide exceptional customer care, and it’s disappointing to hear that we didn’t meet your expectations after your purchase. I appreciate your insights and would welcome the opportunity to discuss your experience further. Please feel free to reach out to me directly. Thank you again for sharing your thoughts. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 14, 2026

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Román Torres was extremely help full and transparent with this entire process! My family and are extremely grateful for him and his entire team for making a great deal on a 2026 Chevy Trax for us ! More

by restlessmichaelq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Aguirre, Jeff Kenner, Tom Martin , ROMÁN TORRES

Aug 14, 2026

Quality Chevrolet responded

Thank you for your review, Michael! I'm glad that Román was able to assist you in securing a great deal on your 2026 Chevrolet Trax. Your gratitude means a lot to us, and we look forward to serving you and your family again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 12, 2026

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Service department is reliable, on time and helpful when it comes to my cars needs. More

by Maria Toledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh in service

Aug 13, 2026

Quality Chevrolet responded

Thank you for your kind words, Maria! I'm delighted to hear that you find our service department at Quality Chevrolet Escondido to be reliable, on time, and helpful with your car's needs. I appreciate your feedback, and we look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 12, 2026

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Always love coming to the greatest dealership that has always accommodated the services my cars have needed throughout the years and also greatest deals when I want to change my car. More

by briisaraii9521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2026

Quality Chevrolet responded

Thank you for your kind words! I truly appreciate your loyalty to Quality Chevrolet Escondido and am excited to hear that you've had positive experiences with our service and deals over the years. We look forward to welcoming you back for your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 04, 2026

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Employee Rating

Quality is the absolute BEST! I went to 4 other dealerships & was not treated well. Lewis and Link helped to make my deal go forward and got me financed. They made me feel very More

by marytaylor33168
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2026

Quality Chevrolet responded

Thank you for your amazing review, Mary! I’m happy to hear that you had such a positive experience at Quality Chevrolet Escondido. It's great to know that Lewis and Link made you feel at home and helped you with your financing. I truly appreciate your referrals, and we look forward to welcoming you back in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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