Justin Charles | Page 5

Out Sooner Than Expected Justin was very helpful, personable, and professional. I was able to get my vehicle back ready to go sooner than expected, most appreciated, although Justin was very helpful, personable, and professional. I was able to get my vehicle back ready to go sooner than expected, most appreciated, although pricing somewhat higher than typically the case for basic oil/filter change. More

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They got me right in and Justin took care of me faster than had originally said. Everything was done right and I was out in less than 2 hours. than had originally said. Everything was done right and I was out in less than 2 hours. More

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Routine service on Altima Excellent service-dealership was ready for service upon my reservation. Was in and out with oil change and tire rotation within 45 minutes. As part Excellent service-dealership was ready for service upon my reservation. Was in and out with oil change and tire rotation within 45 minutes. As part of service-I was informed with other items found to need attention with option to have addressed during my routine service. More

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Awesome! I was in and out for a rattle noise in less time than it took to drive to the dealership! Everyone was super nice. Awesome! I was in and out for a rattle noise in less time than it took to drive to the dealership! Everyone was super nice. Awesome! More

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Quick and Easy This is the second time I’ve worked with Justin. Awesome service, and very straightforward. Justin is very knowledgeable and had my car in and out in This is the second time I’ve worked with Justin. Awesome service, and very straightforward. Justin is very knowledgeable and had my car in and out in the same day. Very friendly as well! More

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recommended maintenance Justin very good service advisor. Work completed sooner than I anticipated. Mobil 1 5W-30 was used on the oil change. Although an excellent oil, I wa Justin very good service advisor. Work completed sooner than I anticipated. Mobil 1 5W-30 was used on the oil change. Although an excellent oil, I was surprised that 0W-20 was not used.as stated in the manual for vehicle (2018 Armada) Justin explained they use the 5W-30 in all Nissans. And I can specify to use 0W-20 at my next service. More

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Excellent Experience Always the best. Super, friendly, helpful, prompt and considerate of my time. Always make sure I know everthing I need to know about my car and the se Always the best. Super, friendly, helpful, prompt and considerate of my time. Always make sure I know everthing I need to know about my car and the service provided. More

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Jeff Johnson is the Best! Jeff and his service staff are always so pleasant and helpful, even when your systems were down, making their jobs extremely difficult, they all still Jeff and his service staff are always so pleasant and helpful, even when your systems were down, making their jobs extremely difficult, they all still had smiles on their faces. Thank you Jeff and your team for making life easier. More

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Samer was the best sales person I have ever had! The title says it all! Samer provided the best customer service experience of any car buying process I have ever been through. He was quick to respo The title says it all! Samer provided the best customer service experience of any car buying process I have ever been through. He was quick to respond to every question I asked. More

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Quick, complete service Came in with multiple, small issues plus regular service needs. Before I even got in the door, Justin showed me the liftgate power button, which solve Came in with multiple, small issues plus regular service needs. Before I even got in the door, Justin showed me the liftgate power button, which solved what I thought might be a very expensive problem with my lift gate. He also confirmed I just needed batteries in my key fobs and talked through my service needs. He is always great to work with, and I trust him to not try to sell me services I do not need. I believe Christopher Pointe completed the service (I'm horrible remembering names, but that's the name on my receipt.) Super positive, pleasant person. The woman who processed my payment was also friendly but completed the transaction quickly. The work was complete in about 70 minutes vs. the 90 minutes I was told on the phone, and it was a very busy day in the service center. So far, all is working as expected. Really appreciate it! More

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