Justin Charles | Page 5
Service Consultant
State Line Nissan
10401 Madison Ave
Kansas City, MO 64114
Dealership Experience
8 yrs, 5 mos
Specialties & Trainings
Nissan Certified
170 Reviews
Write a Review170 Reviews of Justin Charles
October 10, 2019
Justin is so Awesome! Justin is the best service person ever! He explains everything at the beginning of the visit, keeps me updated throughout the process and tells me app Justin is the best service person ever! He explains everything at the beginning of the visit, keeps me updated throughout the process and tells me approx. how long it will take. Although I anticipated waiting all day your team was able to get my car ready to roll much sooner than I expected. More
Other Employees Tagged: In Memory of Floyd Crowley
October 05, 2019
Out Sooner Than Expected Justin was very helpful, personable, and professional. I was able to get my vehicle back ready to go sooner than expected, most appreciated, although Justin was very helpful, personable, and professional. I was able to get my vehicle back ready to go sooner than expected, most appreciated, although pricing somewhat higher than typically the case for basic oil/filter change. More
September 28, 2019
Routine service on Altima Excellent service-dealership was ready for service upon my reservation. Was in and out with oil change and tire rotation within 45 minutes. As part Excellent service-dealership was ready for service upon my reservation. Was in and out with oil change and tire rotation within 45 minutes. As part of service-I was informed with other items found to need attention with option to have addressed during my routine service. More
September 17, 2019
Quick and Easy This is the second time I’ve worked with Justin. Awesome service, and very straightforward. Justin is very knowledgeable and had my car in and out in This is the second time I’ve worked with Justin. Awesome service, and very straightforward. Justin is very knowledgeable and had my car in and out in the same day. Very friendly as well! More
September 13, 2019
recommended maintenance Justin very good service advisor. Work completed sooner than I anticipated. Mobil 1 5W-30 was used on the oil change. Although an excellent oil, I wa Justin very good service advisor. Work completed sooner than I anticipated. Mobil 1 5W-30 was used on the oil change. Although an excellent oil, I was surprised that 0W-20 was not used.as stated in the manual for vehicle (2018 Armada) Justin explained they use the 5W-30 in all Nissans. And I can specify to use 0W-20 at my next service. More
September 11, 2019
Excellent Experience Always the best. Super, friendly, helpful, prompt and considerate of my time. Always make sure I know everthing I need to know about my car and the se Always the best. Super, friendly, helpful, prompt and considerate of my time. Always make sure I know everthing I need to know about my car and the service provided. More
Other Employees Tagged: Jeff Johnson
August 29, 2019
Jeff Johnson is the Best! Jeff and his service staff are always so pleasant and helpful, even when your systems were down, making their jobs extremely difficult, they all still Jeff and his service staff are always so pleasant and helpful, even when your systems were down, making their jobs extremely difficult, they all still had smiles on their faces. Thank you Jeff and your team for making life easier. More
Other Employees Tagged: Jeff Johnson
August 25, 2019
Samer was the best sales person I have ever had! The title says it all! Samer provided the best customer service experience of any car buying process I have ever been through. He was quick to respo The title says it all! Samer provided the best customer service experience of any car buying process I have ever been through. He was quick to respond to every question I asked. More
Other Employees Tagged: Samer AlDogom, Jeremy Waple

