Justin Charles
Justin Charles at State Line Nissan

Justin Charles | Page 5

Service Consultant

State Line Nissan

10401 Madison Ave
Kansas City, MO 64114

Contact Me
not yet
rated
170 Reviews

Dealership Experience

8 yrs, 5 mos

Specialties & Trainings

Nissan Certified

not yet
rated

170 Reviews

Write a Review

170 Reviews of Justin Charles

October 10, 2019

Dealership Rating
Employee Rating

Justin is so Awesome! Justin is the best service person ever! He explains everything at the beginning of the visit, keeps me updated throughout the process and tells me app More

by VESEAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: In Memory of Floyd Crowley

Oct 16, 2019

State Line Nissan responded

Thank you so much for the recommendation! Justin is definitely an asset to State Line Nissan, and we are here anytime you need us!

October 05, 2019

Dealership Rating
Employee Rating

Out Sooner Than Expected Justin was very helpful, personable, and professional. I was able to get my vehicle back ready to go sooner than expected, most appreciated, although More

by JRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2019

State Line Nissan responded

Jrb, we really appreciate your feedback!

September 30, 2019

Dealership Rating
Employee Rating

They got me right in and Justin took care of me faster than had originally said. Everything was done right and I was out in less than 2 hours. More

by Kathy
Recommend Dealer
Yes
Oct 12, 2019

State Line Nissan responded

Thank you Kathy! I will be sure and share your comments with Justin, and we look forward to seeing you next time!

September 28, 2019

Dealership Rating
Employee Rating

Routine service on Altima Excellent service-dealership was ready for service upon my reservation. Was in and out with oil change and tire rotation within 45 minutes. As part More

by Nissan Altima Service Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2019

State Line Nissan responded

Thank you for the recommendation! It's always a pleasure!

September 24, 2019

Dealership Rating
Employee Rating

Awesome! I was in and out for a rattle noise in less time than it took to drive to the dealership! Everyone was super nice. Awesome! More

by Angelina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2019

State Line Nissan responded

Thank you Angelina!

September 17, 2019

Dealership Rating
Employee Rating

Quick and Easy This is the second time I’ve worked with Justin. Awesome service, and very straightforward. Justin is very knowledgeable and had my car in and out in More

by Trevor W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2019

State Line Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 13, 2019

Dealership Rating
Employee Rating

recommended maintenance Justin very good service advisor. Work completed sooner than I anticipated. Mobil 1 5W-30 was used on the oil change. Although an excellent oil, I wa More

by beb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2019

State Line Nissan responded

Thank you for the recommendation beb! I will be sure and share your feedback with Justin and we look forward to seeing you next time!

September 11, 2019

Dealership Rating
Employee Rating

Excellent Experience Always the best. Super, friendly, helpful, prompt and considerate of my time. Always make sure I know everthing I need to know about my car and the se More

by dklepac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson

Sep 12, 2019

State Line Nissan responded

This is awesome dklepac! These two are the real MVPs! It's always a pleasure to see you, and we look forward to next time.

August 29, 2019

Dealership Rating
Employee Rating

Jeff Johnson is the Best! Jeff and his service staff are always so pleasant and helpful, even when your systems were down, making their jobs extremely difficult, they all still More

by mg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson

Sep 14, 2019

State Line Nissan responded

They are truly AWESOME! We will be sure and share this with them.

August 25, 2019

Dealership Rating
Employee Rating

Samer was the best sales person I have ever had! The title says it all! Samer provided the best customer service experience of any car buying process I have ever been through. He was quick to respo More

by Rogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samer AlDogom, Jeremy Waple

Sep 14, 2019

State Line Nissan responded

This is AWESOME! Samer is truly an asset to our family here at State Line Nissan. Congratulations on your new Rogue, and please come see us again soon!

...
5
...

Dealership Inventory (175 Vehicles)

used 2023 Nissan Rogue car, priced at $29,236
2023 Nissan Rogue
used
Pearl White Tricoat exterior
CVT
All-wheel Drive
used 2025 Nissan Altima car, priced at $24,633
2025 Nissan Altima
used
Glacier White exterior
CVT
Front-wheel Drive
used 2022 INFINITI QX60 car, priced at $34,877
2022 INFINITI QX60
used
Graphite Shadow exterior
Automatic
Front-wheel Drive
used 2016 Chevrolet Malibu car, priced at $13,099
2016 Chevrolet Malibu
used
Blue Velvet Metallic exterior
Automatic
Front-wheel Drive
new 2026 Nissan Rogue car, priced at $41,226
2026 Nissan Rogue
new
Champagne Silver Metallic/Super Black exterior
CVT
All-wheel Drive
new 2026 Nissan Murano car, priced at $49,134
2026 Nissan Murano
new
Super Black exterior
Automatic
All-wheel Drive