Justin Cottone | Page 9

I have always had a positive experience with Toyota Direct for probably 20 years and when it comes to cars and repairs I would not go anywhere else. We have bought several Siennas from Toyota Direct, Direct for probably 20 years and when it comes to cars and repairs I would not go anywhere else. We have bought several Siennas from Toyota Direct, our son a Tacoma and our grandson a Camary all from Perry Shing. Justin has taken care of our repair needs with fantastic knowledge and kindness. Toyota Direct is the BEST!! More

by jr7381 Verified Customer Verified Customer

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I appreciated that TD took care of what I came in for (a recall repair) and didn't try to sell me other unnecessary services. Thanks! recall repair) and didn't try to sell me other unnecessary services. Thanks! More

by mikesz53 Verified Customer Verified Customer

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It was as easy as possible, from setup to talking with Justin to picking the car up. Justin to picking the car up. More

by jeffmiller300 Verified Customer Verified Customer

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I love Toyota Direct, they have always taken care of my truck since the day it was ordered and delivered to the dealership. truck since the day it was ordered and delivered to the dealership. More

by emain80 Verified Customer Verified Customer

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Great service, from time of booking til my service was complete. Very friendly and informative. complete. Very friendly and informative. More

by waredaesha Verified Customer Verified Customer

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I like Toyota Camry very good car I enjoyed it and I like it t like it t More

by yasinyaska Verified Customer Verified Customer

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Could not see the all latest models of Toyota inside the showroom while shopping around showroom while shopping around More

by K Verified Customer Verified Customer

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Every thing was great except for the cost. I went in for the cooling system special expecting to pay $218 for both the inverter and engine cooling systems and $60 for the oil change so around I went in for the cooling system special expecting to pay $218 for both the inverter and engine cooling systems and $60 for the oil change so around $300. The final bill was $453..The $35 for shop fees is excessive by any stretch of the imagination. More

by bwarner Verified Customer Verified Customer

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Justin did a great job. He was very professional and polite. I will be back when I need more service. He was very professional and polite. I will be back when I need more service. More

by jlejman43 Verified Customer Verified Customer

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Justin informed me that my lug nuts were swollen. Gave me an outrageous quote of $450 to replace all of them and rotate my tires. After stating I didn’t want them replace and still waited my tire Gave me an outrageous quote of $450 to replace all of them and rotate my tires. After stating I didn’t want them replace and still waited my tire rotation, he simple decided to not offer the tire rotation anymore because “ I was his last appointment and he was leaving at 5, regardless.” Clearly he had better things to do than to provide the customer service I’ve experienced from Toyota Direct for over years I have been a loyal customer. I will use Toyota West now as my go to Toyota dealership. More

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