Justin Crisp | Page 2

Glenn Polk Ford responded

That is great to hear. I am glad our sales and finance teams made the experience feel comfortable and familiar, like working with old friends. Creating a relaxed, no-pressure environment where customers can make decisions with confidence is something we care deeply about. We truly appreciate you choosing to do business with us.

Glenn Polk Ford responded

Thank you for taking the time to share this. Our team has been navigating a lot with the recent weather damage, so hearing that Justin Crisp and the service team still delivered a no-pressure, friendly experience means a great deal. I am glad they were able to take care of your recall and help with the additional maintenance at a fair price, and I appreciate you recognizing our parts department as well, especially in the middle of a move. That kind of teamwork says a lot about our people. We are grateful for the recommendation and always here when you need us.

Glenn Polk Ford responded

I love hearing this. When a vehicle with 173,000 miles has to be towed in, we know that can be stressful, so I am glad our team was able to move quickly, communicate clearly, and get your Lincoln Hybrid repaired and back on the road within 72 hours. That kind of turnaround takes a strong service team, and I am proud of the way they take care of people. Safe travels as you rack up the next set of miles.

Glenn Polk Ford responded

That is what I love to hear. From 2021 - 2025, that kind of loyalty means a lot to us. Justin, Lori, and Brooke will appreciate the recognition. We are blessed with a great team that takes pride in building long-term relationships. Thank you for continuing to trust us with your trucks.

Glenn Polk Ford responded

Thank you, Jeff. That means a lot to hear. Justin Crisp does a great job taking care of people, and I am glad the service team continues to deliver for you. Your loyalty means everything to us. We are always here when you need us.

Glenn Polk Ford responded

Thank you, Todd. I am glad the team made things easy and took good care of you. Getting your car fixed and back to you on time is exactly what we aim for. We appreciate you trusting us with it.

Glenn Polk Ford responded

I love hearing this. When someone takes the time to tag the whole service advisor team, that tells me they truly felt taken care of. Our advisors work hard to make every visit smooth and stress-free, and it means a lot to see them recognized like that. Thank you for trusting us with your vehicle and for the recommendation. We are grateful to have you as part of our GP family.

Glenn Polk Ford responded

Really appreciate you sharing this. Hearing that our team came across as knowledgeable, devoted, and truly caring about our customers means a lot to me. That is exactly the standard we want to live by every single day. We are grateful for your trust and proud of the people who make experiences like this possible.

Glenn Polk Ford responded

Really glad you shared this. Hearing that our team came across as knowledgeable, efficient, and positive means a lot to me. That combination is exactly what we strive for every day. We appreciate your support and the trust you place in us.

Glenn Polk Ford responded

That is great to hear. Being professional, timely, courteous, and kind is exactly how we want every service visit to feel, and I am glad our team delivered that for you. We truly appreciate you choosing us and trusting us to take care of your vehicle.