Justin Diaz

Service was fine. The only criticism I will give is that there could have been better communication. I called three times to talk to service advisor. Nobody called The only criticism I will give is that there could have been better communication. I called three times to talk to service advisor. Nobody called me back. Everything was done thru an email or text. And sometimes it’s just easier to talk to someone. More

by lainefried Verified Customer Verified Customer

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Very easy process. Freddy was polite, efficient, respectful and kind. Will definitely continue to work with this service staff Freddy was polite, efficient, respectful and kind. Will definitely continue to work with this service staff More

by rkoren3640 Verified Customer Verified Customer

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Everything went smoothly, everything was just as the salesman stated.. We were very pleased with the entire rxperiance salesman stated.. We were very pleased with the entire rxperiance More

by BWAIBEL0 Verified Customer Verified Customer

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Easily booked; staff was friendly; began service on time; completed service within reasonable time and fee wasn't excessive. completed service within reasonable time and fee wasn't excessive. More

by GCINER Verified Customer Verified Customer

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Fantastic service and wonderful people. They were incredibly helpful making the process very easy and as quick/painless as possible. They were incredibly helpful making the process very easy and as quick/painless as possible. More

by mattpawilliams Verified Customer Verified Customer

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Great service department. Ken was awesome. Got me in and out quickly. I highly recommend. Ken was awesome. Got me in and out quickly. I highly recommend. More

by lainefried Verified Customer Verified Customer

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Friendly, clean, decent inventory My Sales Rep, Jack Pena, went over & beyond to make me happy with my choices Pena, went over & beyond to make me happy with my choices More

by monamg Verified Customer Verified Customer

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I usually like this location and never had a problem, but really didn’t get a breakdown of what needed to be done properly since I only came in for an oil change and inspection. They gave me the suggestions really didn’t get a breakdown of what needed to be done properly since I only came in for an oil change and inspection. They gave me the suggestions of what needed to be done and I agree to it but only because I thought I needed it, but as I’m looking at the receipt, it states that I wanted them to check my driving belts because it’s cracked and worn, causing squealing noise that would need it to all be replaced. That’s not what happened so I don’t know why they’re writing that on this receipt. They asked me if I wanted the belt changed because they said in time this could happen but didn’t state that it happened now like on my receipt. Also I should have asked them the details and prices of all things so it’s my own fault to see that the labor rate is more than the price of the work done. If there ever is a next time I’m just going to get an oil change and say no to anything else “suggested” More

by STEPHANIE.NORHEIM Verified Customer Verified Customer

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I asked several times for a breakdown of the number they put on the paper. Why aren’t the taxes listed? Well you know the price of the car so if you calculate you can see this final number is the tax added. put on the paper. Why aren’t the taxes listed? Well you know the price of the car so if you calculate you can see this final number is the tax added. So nothing else? I asked many many many times. This is my out the door price? Yes yes yes. They told me. Until I sat with Gerard the finance guy. They know I had to leave at 3 PM - I said if there isn’t enough time, I’ll be happy to come back in the morning. I already left the deposit. There was plenty of time they told me. And of course he doesn’t call me in until 2:45. Conveniently I am in a rush. Suddenly there are many extra fees bringing my total about 4-5 thousand more. I complained, asked if there was a video camera to go back to- and then he took off some of the fees. Then the salesman came in to apologize as if he was completely shocked. Don’t tell me it wasn’t a well played plan. I have shared this sneaky approach with many many co workers in the area- I am sure they will not be visiting this store. I bought the car but have buyers remorse. I should have called off the deal and went to another more honest dealer. More

by michelebarcia Verified Customer Verified Customer

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Very happy with service and technicians. The service was very well done. I will be bringing my vehicle back fir next service. The service was very well done. I will be bringing my vehicle back fir next service. More

by email97 Verified Customer Verified Customer

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