Dealership Experience
3 yrs, 5 mos
Industry Experience
3 yrs, 5 mos
102 Reviews
Write a Review102 Reviews of Justin Diaz
December 24, 2025
Fantastic service and wonderful people. They were incredibly helpful making the process very easy and as quick/painless as possible. They were incredibly helpful making the process very easy and as quick/painless as possible. More
Other Employees Tagged: Kevin Jave, JACK PENA, ANGEL REYES
December 22, 2025
Great service department. Ken was awesome. Got me in and out quickly. I highly recommend. Ken was awesome. Got me in and out quickly. I highly recommend. More
Other Employees Tagged: Raven Lawson, Kevin Reid, Kevin Jave, Brittany Martin, BAILEY FEILER, AXEL PINEDA, JACK PENA, ANGEL REYES, SABOOR ARIF , Ken Rosario 5 stars
December 09, 2025
Friendly, clean, decent inventory My Sales Rep, Jack Pena, went over & beyond to make me happy with my choices Pena, went over & beyond to make me happy with my choices More
Other Employees Tagged: ANGEL REYES, SABOOR ARIF
November 26, 2025
I asked several times for a breakdown of the number they put on the paper. Why aren’t the taxes listed? Well you know the price of the car so if you calculate you can see this final number is the tax added. put on the paper. Why aren’t the taxes listed? Well you know the price of the car so if you calculate you can see this final number is the tax added. So nothing else? I asked many many many times. This is my out the door price? Yes yes yes. They told me. Until I sat with Gerard the finance guy. They know I had to leave at 3 PM - I said if there isn’t enough time, I’ll be happy to come back in the morning. I already left the deposit. There was plenty of time they told me. And of course he doesn’t call me in until 2:45. Conveniently I am in a rush. Suddenly there are many extra fees bringing my total about 4-5 thousand more. I complained, asked if there was a video camera to go back to- and then he took off some of the fees. Then the salesman came in to apologize as if he was completely shocked. Don’t tell me it wasn’t a well played plan. I have shared this sneaky approach with many many co workers in the area- I am sure they will not be visiting this store. I bought the car but have buyers remorse. I should have called off the deal and went to another more honest dealer. More
Other Employees Tagged: Raven Lawson, Kevin Reid, Kevin Jave, Brittany Martin, BAILEY FEILER, AXEL PINEDA, JACK PENA, ANGEL REYES, SABOOR ARIF
November 26, 2025
I usually like this location and never had a problem, but really didn’t get a breakdown of what needed to be done properly since I only came in for an oil change and inspection. They gave me the suggestions really didn’t get a breakdown of what needed to be done properly since I only came in for an oil change and inspection. They gave me the suggestions of what needed to be done and I agree to it but only because I thought I needed it, but as I’m looking at the receipt, it states that I wanted them to check my driving belts because it’s cracked and worn, causing squealing noise that would need it to all be replaced. That’s not what happened so I don’t know why they’re writing that on this receipt. They asked me if I wanted the belt changed because they said in time this could happen but didn’t state that it happened now like on my receipt. Also I should have asked them the details and prices of all things so it’s my own fault to see that the labor rate is more than the price of the work done. If there ever is a next time I’m just going to get an oil change and say no to anything else “suggested” More
November 23, 2025
Very happy with service and technicians. The service was very well done. I will be bringing my vehicle back fir next service. The service was very well done. I will be bringing my vehicle back fir next service. More
Other Employees Tagged: Raven Lawson, Brittany Martin, BAILEY FEILER
September 04, 2025
Horrible dealership. My car has the extended warranty for white peeling. They are not organized at all.. I got photos taken of where its peeling then a month went by and My car has the extended warranty for white peeling. They are not organized at all.. I got photos taken of where its peeling then a month went by and they didn’t contact me about when it would be fixed. I had to follow up and they again didn’t know what they were doing. I finally got an appt & then they cancelled it on me randomly 2 weeks prior to it claiming the bodyshop was backed up & I’d have to wait months for a new appt. In the past when I did get my car repainted there, they got paint all over, inside my car and were giving me issues about it. Fully unorganized and I would recommend going elsewhere for your Hyundai issues. More
Other Employees Tagged: Raven Lawson, Kevin Reid, Kevin Jave, Brittany Martin, BAILEY FEILER, AXEL PINEDA, JACK PENA, ANGEL REYES, SABOOR ARIF , Holly Kolakowski
May 30, 2025
Great service, waiting area very nice ,all service done in time frame i was told ,very very happy, Hyundai is a fantastic vehicle, in time frame i was told ,very very happy, Hyundai is a fantastic vehicle, More
Other Employees Tagged: Raven Lawson, Kevin Reid, Kevin Jave, Brittany Martin , Kim Deasy, Gary Farley, Audrianna Washington

