Very expensive.
Charged 2.5 times what other repair shops charged me an did not fix the problem
Charged 2.5 times what other repair shops charged me an did not fix the problem
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by DICKELLIOTT11
Verified Customer
Verified Customer
Service Price Transparency
Jul 27, 2023 -
Sherman Chevrolet Cadillac responded
Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact our service manager at 903-270-3770 when you have an opportunity, and we will be more than happy to try and turn your experience around.
They took very good care of me the service agent handled
my situation promptly as well as the technician
my situation promptly as well as the technician
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by JEFFWANLAND
Verified Customer
Verified Customer
Service Price Transparency
Jul 26, 2023 -
Sherman Chevrolet Cadillac responded
We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience at Sherman Chevrolet Cadillac!
Good Communication from
Staff to customer!
Happy with service.
Good job to everyone at the service center
Happy with service.
Good job to everyone at the service center
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by No thx
Verified Customer
Verified Customer
Service Price Transparency
Jul 26, 2023 -
Sherman Chevrolet Cadillac responded
We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest,and are pleased to hear that you enjoyed your experience.
Jul 25, 2023 -
No thx responded
NO MESSAGE
I arrived a few minutes before my appointment time and my
car was taken back right away. It took about an hour which is what I expected. I have been using this dealership for years for maintenance on my car
car was taken back right away. It took about an hour which is what I expected. I have been using this dealership for years for maintenance on my car and they have always been great. Also have thought several cars there.
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by Beanie
Verified Customer
Verified Customer
Service Price Transparency
Jul 26, 2023 -
Sherman Chevrolet Cadillac responded
Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact our service manager at 903-270-3770 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Stone in service stayed in contact and kept me updated,
almost daily, fixed it fast with no hassle.
almost daily, fixed it fast with no hassle.
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by PBARTLEY
Verified Customer
Verified Customer
Service Price Transparency
Everyone in the Service Department is super nice!
Very explanatory of service to be provided. Very easy to schedule service as well.
Would like to see more care taken with interior things like s
Very explanatory of service to be provided. Very easy to schedule service as well.
Would like to see more care taken with interior things like seats and door panels. I have an expensive car, to me, with white seats, and I don’t get them dirty or scuff the inner door sill when getting in it.
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by CAROLWIGLEY
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Francisco
Fabulous service and communication from beginning to end!
Super appreciative! Easy to make an appointment.
Super appreciative! Easy to make an appointment.
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by nancy.woods
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Fallon
Waiting room is too small.
I had to get up and give my seat to the older ladys that came in. Staff is always friendly and nice. Yesterday, I had an appointment for a routine
I had to get up and give my seat to the older ladys that came in. Staff is always friendly and nice. Yesterday, I had an appointment for a routine oil change. I checked in at 1:25, 5 minutes before my scheduled appointment. I sat there for 2 solid hours and then texted my representative. He stated they were behind. It would have been nice if Francisco would have told me that when I dropped my vehicle off, I would have been able to go do something? About 25 minutes later I was done. I am not one to complain usually, but that was just a really poor way to do business yesterday. Should have gave me a heads up on the delay.
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by bearden932
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Francisco
Jul 26, 2023 -
Sherman Chevrolet Cadillac responded
Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact our service manager at 903-270-3770 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Sherman Chevrolet technicians were fast, efficient, with
excellent service. Highly Recommend for your next service needs
excellent service. Highly Recommend for your next service needs
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by hjg3949
Verified Customer
Verified Customer
Service Price Transparency
They did a great job getting me in at my scheduled
appointment time. Very friendly, courteous, and timely.
appointment time. Very friendly, courteous, and timely.
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by scottkennedy05
Verified Customer
Verified Customer
Service Price Transparency