Justin Elrod | Page 2

I’ve bought many cars in my life. Matt was easy to deal with & offered options instead of being pushy. He explained everything to us & let us decide. He is an asset to your dealership Matt was easy to deal with & offered options instead of being pushy. He explained everything to us & let us decide. He is an asset to your dealership. Need more salesmen like this. More

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Worked with Jeremy for months on looking for a Tundra that I wanted. He was always checking in to give us any kind of update. Jeremy was able to find me my dream truck down to every detail that I had ask that I wanted. He was always checking in to give us any kind of update. Jeremy was able to find me my dream truck down to every detail that I had asked for and more as my 2022 Tundra was one of the first Hybrids delivered to Charleston. I could not have asked for a more smooth experience with everything. I highly recommend Fred Anderson Toyota, and when you go ask for Jeremy you will not be disappointed! More

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The dealership is so clean and has extremely friendly staff, ready to help you with your next purchase! Brent was available via text during and after the entire sales process! staff, ready to help you with your next purchase! Brent was available via text during and after the entire sales process! More

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Professional, courteous and knowledgeable. I was an out-of-town buyer and Andrey and Justin made it super easy. Thank you guys@ I was an out-of-town buyer and Andrey and Justin made it super easy. Thank you guys@ More

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I don’t write reviews often, but I felt that great service should be recognized. After searching my local Jacksonville market for a new Toyota 4Runner Limited, I became exhausted with the typical deal service should be recognized. After searching my local Jacksonville market for a new Toyota 4Runner Limited, I became exhausted with the typical dealer run around and inflated pricing premiums “due to demand”. In a last ditch effort, I reached out to Fred Anderson Toyota in Charleston, where my brother lives. It was a totally different experience!!! No pressure, just the facts from the beginning through delivery. I first spoke with Devon in the internet department. Very helpful and walked through options and pricing available for both new and preowned that were available or soon to be available. Again, no pressure, just the facts and bottom line price without the games. Once we selected the vehicle, Andre took over. He couldn’t have been more helpful throughout the paperwork and delivery process. Great communication both telephone and text even after hours. Justin handled the finances and registration. He also laid out options for extended warranty, financing and lease options. Although I did not opt for any additional options, there was no pressure and just the facts. Justin was extremely responsive with great communication as well. The day of delivery finally arrived yesterday. We met the team in person for the first time. We arrived at about 5pm. The car and all paperwork were prepped and ready to go. Andre ran through a quick orientation of the vehicle that took about 30 min or so. We were on the road back to Jacksonville by about 5:30. A fast and professional 30 minute turn around. Thanks for all of your help guys. I would highly recommend Andre, Justin and their team. This is how car buying should be. Mark More

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Our first-ever car purchase in US has been smooth and successful through the help of JJ Kasarjian at Fred Anderson Toyota of Charleston. He assisted us to get our preferences at a good deal, and professi successful through the help of JJ Kasarjian at Fred Anderson Toyota of Charleston. He assisted us to get our preferences at a good deal, and professionally addressed all our queries. He didn't pressure us to decide immediately and offered us a lot of options to ensure that we'll make the best possible choice. Justin also from the finance department also accomodated us warmly. Overall, we highly commend their work including the whole team! Great job everyone! More

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Fred Anderson Toyota was clean, the staff were very attentive and friendly. I worked with Eric Peterson buying my New Toyota Corolla Hatch, and was never made to wait an extended period of time to meet attentive and friendly. I worked with Eric Peterson buying my New Toyota Corolla Hatch, and was never made to wait an extended period of time to meet with him. Overall a very pleasant series of experiences. Eric was great about reaching out with quotes and information about delivery dates, and worked to make my purchase as easy as possible. Justin made the loan process straight forward and easy as well. Again a very pleasant experience. More

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Great experience and Ken was very patient and professional. He helped us find the right vehicle. Would highly recommend. professional. He helped us find the right vehicle. Would highly recommend. More

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I came in to find a replacement vehicle - mine was totaled in an accident. Alex met us at the door, and proceeded to walk us through all the available options after determining what we were looking fo totaled in an accident. Alex met us at the door, and proceeded to walk us through all the available options after determining what we were looking for. He was very professional, competent, friendly, helpful, and within a short amount of time we found the perfect car! I am extremely pleased with both Alex and Justin, and will certainly be coming back again for future needs. Thanks guys! More

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This dealership did an amazing job! They made the process easy and simple. Specifically Eric Peterson did a fantastic job. Although we struggled with the actual delivery of the car, Eri They made the process easy and simple. Specifically Eric Peterson did a fantastic job. Although we struggled with the actual delivery of the car, Eric kept us updated and had excellent service quality. I enjoyed working with and buying a car from this location. More

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