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Justin Ernst
Justin Ernst at Family Toyota of Burleson
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Justin Ernst | Page 3

Family Service Advisor

Family Toyota of Burleson

801 S Burleson Blvd
Burleson, TX 76028

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5.0
100 Reviews

Dealership Experience

5 yrs

Industry Experience

12 yrs, 5 mos

5.0

100 Reviews

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100 Reviews of Justin Ernst

June 24, 2023

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Employee Rating

Did an Excellent job. Had Fast service. Very friendly staff. They were very busy but got to my vehicle quickly More

by Crissie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 25, 2023

Family Toyota of Burleson responded

Hello Crissie, we are excited to read that our Service Team was quick and friendly ensuring you had a great experience. Thank you for your excellent review and for trusting us with your vehicle. We are here if you need any further assistance here at Family Toyota of Burleson.

June 17, 2023

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Employee Rating

No problems with service department my service representative was excellent. Looked after my case very well. Went above and beyond expectations. More

by cmaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice , Alex 1857

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Jun 18, 2023

Family Toyota of Burleson responded

Thanks for the five-star review. We're happy to learn our Service Department went above and beyond your expectations. If you have any more automotive needs please stop by Family Toyota of Burleson.

June 05, 2023

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Employee Rating

Great people, and service, as always. My third visit. I would like to get my windshield calibrated, they did not have the ability to do it when I had a new windshield installed. More

by Cws2589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Sheffield, Estefania Molinares, Lindsey Sutton , Paige Douberly, Nastassia Justice , Donald Mahand

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Jun 06, 2023

Family Toyota of Burleson responded

Thank you for the excellent rating and review. We are happy to see our Service Team at Family Toyota of Burleson was able to provide great service for your vehicle during your visit. We thank you for your business.

June 02, 2023

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Employee Rating

If you are looking for a dealership Top notch this is your place! They check all the boxes you feel like family just like the name! Thank you for a 1st class experience. More

by Bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice

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Jun 03, 2023

Family Toyota of Burleson responded

Hi Bev, thank you for your kind feedback! We are ecstatic to learn that you had a top-notch experience with our Sales Team at Family Toyota of Burleson and it was our pleasure to help. We welcome you back anytime.

Jun 03, 2023

Family Toyota of Burleson responded

Hi Bev, thank you for your kind feedback! We are ecstatic to learn that you had a top-notch experience with our Sales Team at Family Toyota of Burleson and it was our pleasure to help. We welcome you back anytime.

May 26, 2023

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Employee Rating

They took care of the recommended maintenance quick. I highly recommend this place. People here are friendly. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice

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May 27, 2023

Family Toyota of Burleson responded

Thanks for trusting our Service Team with the maintenance needs of your vehicle, Rick. We value your business and recommendation here at Family Toyota of Burleson, and we would love to do business with you again.

May 25, 2023

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Employee Rating

Friendly staff. Very clean and well taken care of facility. Service is done in a reasonable time. Will be back again. More

by danielstarr2000
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 26, 2023

Family Toyota of Burleson responded

Thank you for the excellent rating and review. We are happy to see our Service Team at Family Toyota of Burleson was very friendly and provided a clean facility. We thank you for your business.

May 24, 2023

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Employee Rating

Very nice and courteous to the old captain. Darned beautiful sales girls too! Shall return More

by jphoff69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice

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May 24, 2023

Family Toyota of Burleson responded

We are thrilled to know that you had such a pleasurable experience with us at Family Toyota of Burleson. Thank you so much for your delightful 5-Star review. Take care.

May 19, 2023

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Everyone who I dealt with was professional and friendly. The repairs done were doe completely. More

by Marty S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice

Helpful
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May 20, 2023

Family Toyota of Burleson responded

Thank you, Marty, for your marvelous 5-star review. It is a pleasure to read that our Service Team here at Family Toyota of Burleson was able to complete your repairs and service needs thoroughly and in a professional and friendly manner. We hope you enjoy the rest of your day.

May 10, 2023

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Employee Rating

Tyler was my advisor for my April 13th visit; he covered politely and without pressure the services that are recommended - a pleasure to work with! I left a sweatshirt with counted cross stitch embroidery More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice

Helpful
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May 19, 2023

Family Toyota of Burleson responded

Thank you, Elaine, for taking the time to write about your 5-star experience here at Family Toyota of Burleson. Our team is proud to read that you have had repeated great experiences with us. If we can do anything else to assist you further, please feel free to contact us again.

May 06, 2023

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Employee Rating

Always friendly, on time start and efficient with a fair price.I recommend Family Burleson above all other dealerships. More

by rbrewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 20, 2023

Family Toyota of Burleson responded

Hello, thank you for your amazing feedback. It is wonderful to know that you continue to have timely, efficient experiences with Family Toyota of Burleson and we appreciate your recommendation. It would be an honor to assist you again someday.

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