"Bought my son a Dodge Challenger today and worked with..."
Bought my son a Dodge Challenger today and worked with Justin Friedland and the process could not have been better. Justin was ready when we got there. The negotiation process was painless. He was knowledgeable and answered all our questions. He was professional throughout. I would highly recommend this dealership and Justin.
Additionally, we worked with Rob Hall on the financing. He was super professional as well. He explained everything perfectly and worked with us to get the best deal. I could not have been more pleased with our experience with the entire team at Lester Glenn Chrysler Jeep Dodge RAM FIAT.
"Worked with justin on a used vehicle. Fast, professional,..."
Worked with justin on a used vehicle. Fast, professional, and polite. We had a deal done in around 30 minutes that satisfied all parties involved. No pressure tactics we’re used and we had all his attention. Would be glad to
Work with him again.
Highly recommended for a professional experience in car buying.
"Absolutely an amazing story. This dealership went all the..."
Absolutely an amazing story. This dealership went all the way to VA to make good and beyond on their original promise. They are customer service!
"Justin went above what I felt he had to. No pressure to..."
Justin went above what I felt he had to. No pressure to buy. He has been there even after the sale. If I had a question i could call or text him anytime. If he is working when i come in for service he takes the time to talk, and make sure everything went well with the service. Fantastic salesman. I would definitely see him when purchasing another vehicle.
"Update to July 09, 2019 review"
Well you can read my review from the date mentioned in title about Lester Glenn on rte 37 Toms River NJ . This is the update I mentioned about seeing if they actually did the right thing after buying a new Fiat 124 Spider. The answer is NO they did not do right by me and in fact after all is said and done they actually robbed me for half of the gap payment and only refunded me half of my payment of GAP. I guess they needed to keep $500 of my payment rather than giving me a full refund after lying to me about the cost of GAP. Looks to me after you buy a car from this dealership and they get your money, they then don't give a dam about doing the right thing by the customer. READ WHAT THEY WRITE UP AS OPPOSED TO WHAT THEY DO FOR YOU. They will tell you one thing and do another. I personally would never buy from this dealer again and I would not recommend them to my worst enemy! Bunch of lying thieves. They are a take your money and run dealership.
So salesman was Great ! WoW
Sales manager lies
Finance manager lies even more
General sales manager just goes along with the lies his team tells you.
Horrible Dealer YOU HAVE BEEN WARNED !
"Great Sales rep, poor financing dept."
I purchased a new Fiat 124 spider, my sales rep. Justin was great, never pushy, he let me tell him what I wanted and he made it happen. The only downfall was, I was not happy with the financing mgrs. and let me tell you why. I was purchasing with an 827 credit score and I don't know why but they were searching for the best rates because I got 5 inquiry alerts . After all was said and done they were giving me a 6.99% finance rate. and they told me gap insurance would be $13 a month for the 84 months, when in fact on sales bill the gap insurance, is on the receipt as $495.00 gap package so I guess they needed to make money off of my gap insurance and make 2% on my loan.( (I signed this because I was there for 5 hrs and just wanted to get out of there with a car as it was almost 9pm ) So only 1 day after I bought the car I called my bank and already am going through the headaches of refinancing the loan at below 5% for same 84 month term. The dealer should have just gave me the best rate they could get, not add 2% for the life of loan as more money for them . Refinancing before first payment is absolutely ridiculous, aggravating, and annoying but it will save me almost $4000.00 over the life of the 84 month loan. They should not try and make money off peoples financing. just not good business.
"Great experience with no pressure."
Walking into a car dealership is nerve racking for most people. When I walked in I was greeted with smiles and felt extremely comfortable. Justin showed me a variety of vehicles until we found the perfect one. There was no pressure and certainly no rush. I would refer anyone I know to Justin and all of the team. Thank you all for being so helpful and friendly. I couldn't be happier with my purchase.
Thank you , Lauren Y.
"Best Car Buying experience"
For the record, I have never liked car buying. But after meeting Justin Friedland, I may have to change my mind. Honest and friendly, knowledgeable and helpful. He's not a high pressure, pushy salesperson, he listened to what I was looking for, and was able to answer all of my questions. I felt like I was buying a car "with" him, not like he was "selling" it to me. I will definitely be sending my family and friends to Justin.
Other Employees Tagged:
"Great experience "
Me and my wife have had a few bad experiences with buying cars with pushy salesman but after dealing with Justin that has all changed he was awesome listened to us knew all the products and made us feel at ease buying a car through him was a great experience and will definitely recommended him to people we know
"What a great experience"
I LOVE my new car!! Justin was awesome!! Super nice and excellent customer service. He made it so easy for my first car buying experience. He wasn’t pushy at all and I would definitely recommend to anyone! Overall great experience!!