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Justin Habel
127 Reviews
Dealership Experience
15 yrs, 10 mos
Industry Experience
21 yrs, 1 mo
127 Reviews of Justin Habel
October 10, 2018
New tires, new power steering pump I received good service, from polite employees. I had a truck to use while my F 350 was in the shop. Justin kept me informed about the progress. I received good service, from polite employees. I had a truck to use while my F 350 was in the shop. Justin kept me informed about the progress. More
by KTUCKERRAWLS
Verified Customer
October 10, 2018
Super Service To Stranded Traveler Had fuel pump issues that left me stranded half way between home and my destination. Justin was able to work me in (on a holiday) and got me back on Had fuel pump issues that left me stranded half way between home and my destination. Justin was able to work me in (on a holiday) and got me back on the road in less than 24 hours (had to get part overnighted from Memphis). I am so happy with the service and how I was treated, that I will probably drive the 160 miles from home for future service needs. Thank you, thank you, thank you! More
by Greg J.
Other Employees Tagged: Cliff, and the young man putting paper mats down and plastic on the seats.
October 04, 2018
Explained a Blake light has been coming on They said they couldn’t make it do it, to come back when it is on. We read up on it in the owners manual, it states that it could be a serious issue, They said they couldn’t make it do it, to come back when it is on. We read up on it in the owners manual, it states that it could be a serious issue, involving Blake fluid. More
by JOHNDAVIDAVERY
Other Employees Tagged: Tate Adams
October 04, 2018
Brought car in to have a recall fixed I broke my car in for a Rico 6. The sales manager said that recalls do not expire. I said OK go back and fix it. The power steering was messed up and I broke my car in for a Rico 6. The sales manager said that recalls do not expire. I said OK go back and fix it. The power steering was messed up and would not turn easily. He said that my car was out of warranty because you they couldn't fix it on the ricoh. In wanted $2000 to fix it. Right after he told me that recalls don't expire. They told me it was broken and that it need to to be fixed. The ricoh should pay to fix this period that is what the recall was 4. Faulty steering. More
by ssmittycool
Other Employees Tagged: Allen Buck, Jay Dorn , Denise Guajardo, Blake Laird, Shona McAtee, Tia McLoud, Lee Moore, Jimmy Veuleman
September 27, 2018
I wouldn't piss on this company if it was on fire So I bought a 2011 F150 FX4 and have had it serviced there for EVERYTHING except 1 oil change that happened when I was in Colorado. On numerous occasi So I bought a 2011 F150 FX4 and have had it serviced there for EVERYTHING except 1 oil change that happened when I was in Colorado. On numerous occasions, there have been recommendations that shouldn't have come up if somebody actually looked in the computer and actually paid attention to this fact. In December of last year I purchased a 2018 F150 and gave the 2011 truck to an employee to drive. He called and made an appointment for an oil change (on the 2011) and brought it in 15 minutes early on the 25th of September. I have always paid for the EXPENSIVE Full synthetic oil (as should be recorded in the computer..?) and when making the appointment, he asked for "The same oil change as usual" Not only did they put in REGULAR OIL but they also recommended that it get new spark plugs. You know, the 100,000 mile spark plugs that were replaced when I had the 100,000 mile tune up done AT THIS LOCATION. It has 131,000 or so miles on it now. This kind of thing basically makes me feel like you guys are a bunch of crooks just trying to take advantage of people. I will say that I have heard that my regular service writer was on vacation BUT THIS SHOULDN'T MATTER. LOOK IN THE COMPUTER!!!! If I had the time to drive to a different dealership, TRUST ME I WOULD! I've had my own business for almost 27 years and I can tell you this, if I ran it the way this place is run, I'd have been out of business a long time ago. I looked at the "guidelines" and took out several "words" that truly expressed where I'm at with all this but I can honestly say that I am VERY DISSATISFIED with this whole situation. I've been in touch with a person who said they would come and pick up the truck and fix this but if this company just did what was asked and did it right I wouldn't be on a computer dealing with it right now... More
by ARCYCLING
Other Employees Tagged: Justin is great but I think he was on vacation.
September 14, 2018
Ask for Justin! I love Justin! He does an amazing job helping me maintain my vehicle and suggesting things that need to be done without being pushy. He’s friendly and I love Justin! He does an amazing job helping me maintain my vehicle and suggesting things that need to be done without being pushy. He’s friendly and understanding! More
by Lib
September 13, 2018
Oil change Very fast and dependable work. Would recommend this dealership. This is the third car I have bought from this dealership. Now my parents have also bou Very fast and dependable work. Would recommend this dealership. This is the third car I have bought from this dealership. Now my parents have also bought here as well. More
by MLEWIS1201
September 10, 2018
Absolutely amazing First time having my explorer here. The moment I pulled on the drive I was impressed with how fast Justin was there to help me. Waited at the dealer f First time having my explorer here. The moment I pulled on the drive I was impressed with how fast Justin was there to help me. Waited at the dealer for the duration of my repair and the lobby is very cozy, the staff made me feel very welcome. They got me in and out very quickly. Very impressed and will be a forever customer! More
by ItsASecret
Other Employees Tagged: Brandon McMillion
September 09, 2018
Great service,, great customer experience Great service,,good customer experience ,timely repair, service writer took care of me start to finish they take care of all my ford needs on all my c Great service,,good customer experience ,timely repair, service writer took care of me start to finish they take care of all my ford needs on all my cars and will keep coming back. More
by JLITTLETON2009
September 07, 2018
Warranty taillight In and out in the amount of time I was told. Salesman Justin was very knowledgeable and helpful. The good service was refreshing and I will be using t In and out in the amount of time I was told. Salesman Justin was very knowledgeable and helpful. The good service was refreshing and I will be using this service center again. More
by HAWGSTEW218
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