Justin Henning
Justin Henning at Chevrolet of Walla Walla

Justin Henning | Page 9

Owner

Chevrolet of Walla Walla

1395 Dalles Military Rd
Walla Walla, WA 99362

Contact Me
4.7
278 Reviews
4.7

278 Reviews

Write a Review

278 Reviews of Justin Henning

July 07, 2022

Dealership Rating
Employee Rating

They have refused to follow up with me, charged me for services that were not requested. Billed me $300 over estimated cost, have yet to send/provide an outline/receipt for the services completed and paid More

by Melissa
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 07, 2022

Chevrolet of Walla Walla responded

Melissa, on behalf of the whole team here at Chevrolet of Walla Walla, we would like to offer our apologies. To hear you are feeling let down is discouraging to the team as we have always been known for providing top-notch service. If you could message us your contact information, we'll get in touch right away. Making you a happy customer is our mission, and we hope we can work to resolve this issue.

Jul 08, 2022

Melissa responded

You are now the 3rd representative to say they would contact me. Let's see if i happens. Ive called multiple times. Phone number is 509-520-1436

July 06, 2022

Dealership Rating
Employee Rating

Minimal wait. Service was completed and issues were addressed. Waiting area was clean and comfortable. More

by joeleo7073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2022

Chevrolet of Walla Walla responded

Hello joeleo7073, we’re happy you're pleased with our service and that we were able to help you. If there's anything else we can do to help, please let us know, our team would love to be of service again. Until next time, take care!

July 06, 2022

Dealership Rating
Employee Rating

Really good service. The best employees around. Best prices I get happy with my new purchase in Chevrolet walla walla More

by anameza323
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Turnkey Marketing, Miguel saucedo

Jul 06, 2022

Chevrolet of Walla Walla responded

Hi anameza323! Thank you for the outstanding rating and review, we appreciate you for sharing such kind words! Our staff is passionate about providing top-notch customer care for our guests and are happy to see that passion is shining through! We look forward to being of service to you for any future automotive assistance you may need. Have a wonderful day!

July 02, 2022

Dealership Rating
Employee Rating

Time wait was not what was given, I finally called to be told it was just being finished up More

by CATHARMON
Customer Service
Friendliness
Recommend Dealer
Yes
Jul 20, 2022

Chevrolet of Walla Walla responded

Hello Catharmon, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 24, 2022

Dealership Rating
Employee Rating

Great service with good people that know what they're doing and the keep the place looking professional. More

by Christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rocio and Jose Saucedo

Jun 24, 2022

Chevrolet of Walla Walla responded

Hello Christian, we appreciate you for taking the time to write this review! Trust is vital to forming long-lasting customer relationships and it’s awesome to hear that our service team exceeded your expectations. Creating a smooth experience is our goal and we are happy to have provided you with all of your needs!

June 21, 2022

Dealership Rating
Employee Rating

Salesmen are extremely kind and considerate even tho we had quite a wait they were always asking if we needed anything the one thing I really like about the lot was they had a lot of different vehicles to More

by scherihumbert
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Turnkey Marketing

Jun 22, 2022

Chevrolet of Walla Walla responded

Wonderful, Scheri! We delight in creating a space for our Chevrolet of Walla Walla customers to enjoy and knowing that you had a positive experience brings us much delight! We all felt you were a pleasure to work with and would love to have the opportunity to assist you again! Thank you and feel free to visit us anytime!

Jun 23, 2022

scherihumbert responded

Scherihumbert@charter.net

June 17, 2022

Dealership Rating
Employee Rating

Was a great experience, got my recall done with no problem. Will be coming back for future services. More

by Torres23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Turnkey Marketing

Jun 20, 2022

Chevrolet of Walla Walla responded

Hi Torres23! It’s very uplifting to know that we’ve made a positive impact. It’s always been Chevrolet of Walla Walla’s motto to go above and beyond, in order to provide the utmost customer satisfaction. Please don’t hesitate to reach out if you ever need automotive assistance in the future. Safe travels!

June 16, 2022

Dealership Rating
Employee Rating

The dealership is easy to get to and the service department does a great job getting the job done, we have not had any problems with them. More

by JHIMMEL755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2022

Chevrolet of Walla Walla responded

Jhimmel755, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2022

Dealership Rating
Employee Rating

Just helpful, answered questions about ordering accessories for my truck, pictures and pricing.on those items More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2022

Chevrolet of Walla Walla responded

Hello Tom! It's awesome to hear we provided you with a successful, five-star worthy service experience! Our team enjoys going above and beyond to serve our customers and it's awesome to hear our hard work shines through to our guests. Please feel free to visit Chevrolet of Walla Walla again for any automotive wants or needs you may have!

June 10, 2022

Dealership Rating
Employee Rating

Every time I go in there for a problem with the DEF system on my truck they try to charge me ! When it was sold with a 3 tear 100000 mile warranty.. they change the warranty rules ever time I'm in ther More

by creelswheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Turnkey Marketing

Jun 13, 2022

Chevrolet of Walla Walla responded

First and foremost, on behalf of the whole team here at Chevrolet of Walla Walla, we would like to offer our apologies for how your time with us went. Our top priority is always customer service and satisfaction, and not being able to achieve that with you is unacceptable. Please message us your contact info so we are able to get in touch with you. We would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. We thank you for your feedback, and we hope to hear from you soon.

Jun 10, 2022

creelswheels responded

Worst dealership Ever ! Failed on every level !

Jun 10, 2022

creelswheels responded

Worst dealership Ever !

Jun 27, 2022

creelswheels responded

Well this POS truck through the same Code again only after 30 miles of driving after getting it back from the last time a few weeks ago. You have my contact information as I bought this damn truck there at your dealership. If you want to make this right by me then you will stand up to the warranty you sold me and fix this truck before this coming Friday as I want to go camping !!!

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