Justin Henning
Justin Henning at Chevrolet of Walla Walla

Justin Henning | Page 8

Owner

Chevrolet of Walla Walla

1395 Dalles Military Rd
Walla Walla, WA 99362

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4.7
277 Reviews
4.7

277 Reviews

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277 Reviews of Justin Henning

August 06, 2022

Dealership Rating
Employee Rating

Met with friendly, efficient staff that got me in and out as anticipated. Service was performed well. More

by matt.defreitas@pacifier.co
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Chevrolet of Walla Walla responded

Thank you for the great review, Matt! It's awesome to know Justin provided a quick and speedy service for you during your visit. Your needs are important to us and it’s awesome to hear that our service team guided you in the right direction. We look forward to working with you again for any future wants and needs, Chevrolet of Walla Walla is here to serve you!

July 25, 2022

Dealership Rating
Employee Rating

Everyone was friendly and helpful. Jesus took good care of us. We love our new Silverado! More

by nancy.reller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Chevrolet of Walla Walla responded

Congratulations on your new Chevrolet Silverado, nancy.reller! Welcome to the Chevrolet of Walla Walla family! We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. We’ll make sure that Jesus knows how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new car!

July 21, 2022

Dealership Rating
Employee Rating

This place sucks. Save your time and money and skip it. They tried to charge me $4000 to fix my car seat which should’ve only cost under $1k for parts and labor. T More

by TUCKERLORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Turnkey Marketing

Jul 21, 2022

Chevrolet of Walla Walla responded

Hello TUCKERLORI, although we are discouraged to hear about the experience you had here at Chevrolet of Walla Walla, we thank you for your feedback. We take negative feedback very seriously which is why we’ve always been known for providing the utmost service to all of our customers. Rest assured, that we will take your comments to be shared within our team. Thank you again and we hope to have the opportunity to serve you in the future.

Jul 22, 2022

Chevrolet of Walla Walla responded

Tuckerlori, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our service manager Susana would really like to speak with you more regarding this matter. Please reach out to her at (509) 529-7000. We look forward to hearing from you.

July 19, 2022

Dealership Rating
Employee Rating

We brought our Chevy Tahoe in to mainly get the horn fixed. The cost to do it was too much. However, we did get the electric seats (driver & passenger) adjusted. More

by jackaljames15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2022

Chevrolet of Walla Walla responded

Hello jackaljames15, we're discouraged that you feel Chevrolet of Walla Walla to be subpar from five stars. The very last thing we want is for our customers to feel unsatisfied, as our team has always been known for working hard and going above and beyond for each customer. Whether it be a car-buying or service experience, our team is here to happily serve you. Thank you for the review and we hope to have the opportunity to serve you in the future.

Jul 21, 2022

Chevrolet of Walla Walla responded

Thank you for letting us know about your recent visit to Nissan Of Walla Walla. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (509) 529-7000.

Jul 20, 2022

jackaljames15 responded

Things didbnot go smoothly. We livevin Wallowa OR, your Chevy dealership is the closet within 200+ miles. We were told the horn could be fix, but cost was prohibitive for us. Still driving with no horn and it has been months. The law of probability say I will get a ticket for no horn. My wife and i are both retired military veterans, and just wished something could be worked out. Very disappointed.

July 18, 2022

Dealership Rating
Employee Rating

Good dealership to work with. They gave me a great deal for my trade. Explained everything about the truck, made the process quick & painless. More

by Scorpiofrancis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2022

Chevrolet of Walla Walla responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2022

Dealership Rating
Employee Rating

All the people who work there are new and I’m not really satisfied with the dealership anymore More

by Not again
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 18, 2022

Chevrolet of Walla Walla responded

Thank you for your honest review. We have always been open to receiving customer feedback and for this reason, we are known for providing top-notch service to all of our guests. We feel discouraged to know you’re feeling let down, however, we will be taking your comments and sharing them within the Chevrolet of Walla Walla team. Should you wish to discuss this any further, please message us your contact info at your earliest convenience. We truly hope you would consider returning to us in the future, our team would be more than happy to assist you again!

July 15, 2022

Dealership Rating
Employee Rating

Great dealership & service. Always on time and fix things properly. I ordered my new 2008 Nissan 350Z from this dealership under the past ownership and have stuck with them. More

by GEYER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2022

Chevrolet of Walla Walla responded

Hi Geyer0, thank you so much for your positive comments about Nissan Of Walla Walla! We look forward to your next visit! Take care!

July 13, 2022

Dealership Rating
Employee Rating

Everyone was impressively knowledgeable about the car s and all seemed happy to help and answer questions. More

by jamesm17
Recommend Dealer
Yes
Jul 13, 2022

Chevrolet of Walla Walla responded

That’s awesome, jamesm17! We are very happy to hear you’ve had a positive experience with us! At Chevrolet of Walla Walla we always want our customers to feel guided in the right direction and beyond satisfied with their purchases! We hope you would never hesitate to reach out should you be in need of future automotive assistance!

July 13, 2022

Dealership Rating
Employee Rating

Professional staff, that got me scheduled for the next day. My pickup was ready for me in just over an hour. I asked for a courtesy ride to work when I dropped it off that was immediately taken care of. More

by INFO84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Turnkey Marketing

Jul 13, 2022

Chevrolet of Walla Walla responded

We’d like to thank you for your feedback, INFO84! We do our very best to provide our customers with an enjoyable experience here at Chevrolet of Walla Walla. To hear that we were able to achieve that with you brings us great joy. We appreciate you taking the time to share how your visit went. Thank you again, we look forward to working with you in the future!

July 07, 2022

Dealership Rating
Employee Rating

They have refused to follow up with me, charged me for services that were not requested. Billed me $300 over estimated cost, have yet to send/provide an outline/receipt for the services completed and paid More

by Melissa
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 07, 2022

Chevrolet of Walla Walla responded

Melissa, on behalf of the whole team here at Chevrolet of Walla Walla, we would like to offer our apologies. To hear you are feeling let down is discouraging to the team as we have always been known for providing top-notch service. If you could message us your contact information, we'll get in touch right away. Making you a happy customer is our mission, and we hope we can work to resolve this issue.

Jul 08, 2022

Melissa responded

You are now the 3rd representative to say they would contact me. Let's see if i happens. Ive called multiple times. Phone number is 509-520-1436

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