Justin Jacobs | Page 11

The experience was so great because of Justin Jacobs and Chris York. It is always great with Justin! He is why we come back to Beau Townsend every time we need a new vehicle. He LISTENS to our needs, he kno Chris York. It is always great with Justin! He is why we come back to Beau Townsend every time we need a new vehicle. He LISTENS to our needs, he knows what we want, he knows our budget and he makes it happen...every single time!!! Justin doesn't pressure us, he lets us choose what we want, instead of choosing for us, and then once we have chosen a vehicle he works so hard to make it happen...and it happens every single time! And a big heads up to Chris York too...can't forget about him...he makes signing all those papers painless!!! He is very knowledgeable, caring and helpful. Chris explained every thing and answered every question we had...he made us feel very comfortable and at ease! We love Ford vehicles, we love how we are treated...we feel like family and we will always come back! Thanks Justin, thanks Chris and thanks Beau Townsend Ford!! More

Report | Print

Good timely pleasant service with areview of all types of vehicles available. Explanation of Sync system was quite thorough and complete. Timely delivery of Escape that eas special ordered. vehicles available. Explanation of Sync system was quite thorough and complete. Timely delivery of Escape that eas special ordered. More

Report | Print

We went to the dealership to purchase a 2013 Ford Escape. However we ended up purchasing a 2013 Ford C-Max Hybrid. Everyone at the dealership was friendly and helpful. Our salesman, Mike was very helpful However we ended up purchasing a 2013 Ford C-Max Hybrid. Everyone at the dealership was friendly and helpful. Our salesman, Mike was very helpful by listening and answering all our questions. We never felt pressured or hurried to make a decision or a purchase. This is one reason we returned to the dealership to make our purchase. Mike took time to explain the systems of the vehicle after our purchase and offered to be of assistance if at any time we had any questions. He has followed up after the sale to make sure everything was going well with the vehicle and to see if we had any questions. Excellent customer service. More

Report | Print

We find your sales people to be the best. Friendly - knowledgeable - helpful - works with us. We are assured we can call with any questions. We have and have had them answered to our satisfaction. Yo knowledgeable - helpful - works with us. We are assured we can call with any questions. We have and have had them answered to our satisfaction. Your service department is also the best. More

Report | Print

I was very pleased with my experience. Justin worked I was very pleased with my experience. Justin worked very hard to take care of what I needed in a vehicle and to make sure I was happy with my p I was very pleased with my experience. Justin worked very hard to take care of what I needed in a vehicle and to make sure I was happy with my purchase. He was also very helpful teaching me about my vehicle and setting up the phone synch. More

Report | Print

Never made me feel pressured or awkward! Took care of things without me having to ask. When and if I am in the market for another truck Justin will be the first person I will call! things without me having to ask. When and if I am in the market for another truck Justin will be the first person I will call! More

Report | Print

We just leased our second Ford Edge from Beau Townsend Ford. Our primary reason for working with BTF is our salesperson, Mike Turner. We trust him completely. Fortunately he is backed by a high quality Ford. Our primary reason for working with BTF is our salesperson, Mike Turner. We trust him completely. Fortunately he is backed by a high quality dealership. From sales to service we feel incredibly comfortable there. More

Report | Print

I was impressed with every facet of my experience. Low pressure environment and I felt I was given a honest price and a more than fair price for my trade in. Justin was extremely friendly and personable. pressure environment and I felt I was given a honest price and a more than fair price for my trade in. Justin was extremely friendly and personable. My kids came with me to sign the deal and he interacted with them which is very important to me. I look forward to a long relationship with Beau Townsend Ford and Justin Jacobs!! More

Report | Print

Justin was great at helping us find the car that was right for us. Kevin made filling out all the paperwork as quick and painless as possible. right for us. Kevin made filling out all the paperwork as quick and painless as possible. More

Report | Print

We researched cars online and found the car we wanted at We researched cars online and found the car we wanted at your dealership even though we had a Ford dealership 1/2 mile from our home in Milford, OH We researched cars online and found the car we wanted at your dealership even though we had a Ford dealership 1/2 mile from our home in Milford, OH (Cincinnati area). I had talked to Mike Schmidt on the phone about some cars on Friday or Saturday and he was very pleasant on the phone going over some fiqures. My wife and I decided to drive up to Vandalia Sunday afternoon to test drive a Focus and a Fusion. We really like the 2012 Fusion SEL (especially the interior)and decided to test drive a 2013 Ford Focus also after driving the Fusion. Even though Mike was the salesman we were dealing with, we talked, at lenghth (15 minutes), after driving the Fusion initially, to another salesman, Mark Lindenauer, while Mike was finishing up with another customer. He is the one that set us up on the test drive of the 2013 Focus. He was very professional and courteous even though he knew we would probably be purchasing a car from Mike Schmidt. That's impressive, and says a lot about the dealership. We made our decision to purchase the 2012 Ford Fusion SEL and that's when we met with your financial man, Kevin Berger. He, also, was very professional and got us on the way through the transaction quickly. After this process, we spent some time going over the necessay things about the car with Mike. During this process, we also met you tech man, Justin Jacobs, who helped Mike and us with setting up the Ford Sync with my smart phone. Beau Townsend Ford in Vandalia, OH should be very proud of these employees we were so lucky to have met during our buying experience. This dealership exudes a family-like atmosphere and anyone looking to purchase a vehicle from this dealer will come away very satisfied with their decision to go there. Thanks, Harry Roth More

Report | Print