Justin Kielma

Had to bring my vehicle back after they did a repair, was told I would get a call from the service manager that day when he arrived and I didn’t receive a call until 3 days later. Also they could not find th told I would get a call from the service manager that day when he arrived and I didn’t receive a call until 3 days later. Also they could not find the keys to my vehicle when I came to pick it up, took them about 20 minutes to find the keys. Lastly I have came in twice for oil changes and they did not reset the oil change needed notification inside the vehicle. More

by mwiseii Verified Customer Verified Customer

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Everything done accurately and my car was taken care of! I appreciate the hard work I appreciate the hard work More

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Tried to manipulate me out of the price match the dealership offers and when I stood firm on the policy, he got angry, slammed my papers down and walked away. I certainly escalated my concerns to the dealership offers and when I stood firm on the policy, he got angry, slammed my papers down and walked away. I certainly escalated my concerns to the owner. The service dept. has gone to xxxx. More

by hlwfarr01 Verified Customer Verified Customer

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Great customer service, great with communication. They do great work. Always have had a good experience there. They do great work. Always have had a good experience there. More

by adgcmb9 Verified Customer Verified Customer

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I sincerely appreciate the Bill Kay team for their assistance. I am very grateful for their help. assistance. I am very grateful for their help. More

by daveonshaw Verified Customer Verified Customer

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The service was excellent. They were able to help me out every step of the way. They were able to help me out every step of the way. More

by daveonshaw Verified Customer Verified Customer

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Justin was very helpful in getting my car repaired properly and securing me a loaner while it was getting fixed. properly and securing me a loaner while it was getting fixed. More

by epauley618 Verified Customer Verified Customer

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Sal is a great worker, he got me set with an awesome car that absolutely love and enjoy. I would for sure go back to him when I decide to get another car. that absolutely love and enjoy. I would for sure go back to him when I decide to get another car. More

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I had bought a used vehicle here almost 2 years ago , and should have cancelled and walked away from it. I bought a vehicle that was "certified", only to find out it was not. Salesman Brandon was absolute should have cancelled and walked away from it. I bought a vehicle that was "certified", only to find out it was not. Salesman Brandon was absolutely no help with this. After several calls I finally was contacted by customer service rep. After listening to a lot of xx from Donnie J., "the cooler", I was given a 2 yr service contract for all the mistakes made by the dealer. When I went to use my free service today at a different dealer, they could not find my contract info. I contacted Bill Kay and did not get any answers. I was assured a call back from the service manage, but as of writing this I haven't received anything. Totally UNPROFESSIONAL !!!!! I was told most of the people are gone from when I bought my car, but after todays experience I think it needs to be done again. I would not recommend this GMC dealership to anyone ! STAY AWAY ! More

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Great service. Quick and easy to deal with. My car looks just like it used to. Quick and easy to deal with. My car looks just like it used to. More

by ari.pranckute Verified Customer Verified Customer

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