Justin Kor

Where do I begin, I bought a camper and when I tried getting it, the electronics were messed up so they had to give us a different one. Then we get that home after 10 days of starting the process and it getting it, the electronics were messed up so they had to give us a different one. Then we get that home after 10 days of starting the process and it was leaking ALOT of water. So we had to get ANOTHER one! Finally after I think 13 days we get our camper home amd the shade is broken. Our dealer (Jake) was probably the worst dealer ive ever dealt with! His knowledge of the camper was BARE MINIMAL, and I dont say that lightly. The process of doing this is supposed to be an exciting one and it was completely ruined in every aspect of the ordeal. Also we were told by him and his manager (john) to rate them higher than 5 otherwise they'd lose compensation for 6 months! How unethical is that! Not only will I never buy anything from them again but I will not give good praise to anyone who asks. This experience, no this catastrophe in my eyes and my wife's was no more than a 1.5 out of 10!!! The only reason I gave more than a zero is because the body shop guys who fixed it were excellent. Train your guys so they know the product they're selling! If I was salesman id know every inch of every product I sell! Also the camper that was leaking, I seen them put right back on the lot for sale the very day we brought it back! Never again! More

by katherinestuckemeyer Verified Customer Verified Customer

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Excellent service and attention to customer needs. Over all satisfaction with total buying experience was excellent. Over all satisfaction with total buying experience was excellent. More

by fredbluther Verified Customer Verified Customer

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It was a very smooth transition from start to finish. We would recommend them to all our friends. We would recommend them to all our friends. More

by schoone Verified Customer Verified Customer

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Josh and eagle river ford the best, they handle all my concerns people and keep informed on what's going on. concerns people and keep informed on what's going on. More

by mark.gitz Verified Customer Verified Customer

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Great people who took care of all our expectations of buying a vehicle would highly recommend this dealership and their staff to everyone buying a vehicle would highly recommend this dealership and their staff to everyone More

by mark.gitz Verified Customer Verified Customer

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Our salesman made the purchase process so easy and non stressful! Thank you for everything! stressful! Thank you for everything! More

by lindsey.riedel Verified Customer Verified Customer

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Had a gear shift module, GSM, fault while out of. town... Josh sent me the TSB on this so I could have it looked at a dealership where I was...they verified the GSM was bad... error happened again at town... Josh sent me the TSB on this so I could have it looked at a dealership where I was...they verified the GSM was bad... error happened again at home...Josh was able to get it taken care of the next day... he is one of the reasons I will continue to buy at Eagle River Ford. More

by mkrein1 Verified Customer Verified Customer

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Very helpful service and a great selection of vehicles. Chris was very knowledgeable with the vehicles and did a great job explaining the features of my vehicle. Chris was very knowledgeable with the vehicles and did a great job explaining the features of my vehicle. More

by nickolas.kennedy Verified Customer Verified Customer

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everyone at eagle river ford is great. fantastic service and always helpful. 10/10 would recommend. fantastic service and always helpful. 10/10 would recommend. More

by cecchinitiffany Verified Customer Verified Customer

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The salesperson was easy to work with and very knowledgeable. Kept in contact with us as vehicles became available. knowledgeable. Kept in contact with us as vehicles became available. More

by franrozner Verified Customer Verified Customer

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