Josh Wergin

It didn't note that trailer maintenance will happen at different address., which caused me an extra trip. different address., which caused me an extra trip. More

by rmbaumgardner Verified Customer Verified Customer

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I live out of state and he serviced us immediately to get us back on the road. Thanks !!! us back on the road. Thanks !!! More

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Very pleasant to deal with. I would recommend to purchase a vehicle from Eagle River Ford. I would recommend to purchase a vehicle from Eagle River Ford. More

by MSANBORN0 Verified Customer Verified Customer

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always a treat to get work done there all smiles happy people easy to get work done happy people easy to get work done More

by scotts_autobody Verified Customer Verified Customer

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Was good. Had my friend Ryan drive my truck up for me and they gave me a rental for the day. Worked out very well. Had my friend Ryan drive my truck up for me and they gave me a rental for the day. Worked out very well. More

by andrew_fish322 Verified Customer Verified Customer

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We had a very positive experience with both Jacob (Sales) and the dealership. Efficient follow-ups without being overly pushy. We only met Josh briefly when he installed our cargo mat. He was also pleasant t and the dealership. Efficient follow-ups without being overly pushy. We only met Josh briefly when he installed our cargo mat. He was also pleasant to work with. Justin in sales took our trade in for a test ride when the management team was not available. More

by jtkloehn Verified Customer Verified Customer

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I was extremely disappointed when I tookk my 2024 Expedition in to have it checked out for what I felt was a minor issue, I was initially told that they were unable to reset the transmission adaptiv Expedition in to have it checked out for what I felt was a minor issue, I was initially told that they were unable to reset the transmission adaptive strategy due to ids saying that there was a unique PCM identifier that was unrecognizable and that it would have to be reprogrammed at a cost to me. They told me that I would not be able to schedule the service until the following week. When I asked them why the $220 charge, I was told that that is what the service cost. I also then recognized that the year and Vin # on the service ticket was for our old 2017 Expededition and not our newer 2024 that should have been still under an extended warranty. I was told, that is what the testing cost. The next day I was able to take it in to the Ford dealer in Minocqua WI, and they ran their tests, said that the PMC identifier was just fine and could not find any issues with the car. The service charge for the time they spent was $0.00. next time I will try them first. More

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All around it was a great experience…. very knowledgeable, very organized, very efficient, great customer service. Enjoyed working with all staff members that put this transaction together. very knowledgeable, very organized, very efficient, great customer service. Enjoyed working with all staff members that put this transaction together. A Great qualified staff… highly recommend dealing with the dealership. I was very satisfied with the ending numbers to complete the deal. Enjoyable experience including both the ford truck business and the RV business!! More

by greveslarry Verified Customer Verified Customer

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Efficient and friendly. Was very helpful setting up the Ford app. Always looks clean and comfortable. Was very helpful setting up the Ford app. Always looks clean and comfortable. More

by ggsroost Verified Customer Verified Customer

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This is a fun dealership. They work hard to make sure they have happy customers. They work hard to make sure they have happy customers. More

by Lmkarl78 Verified Customer Verified Customer

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