Justin McAndrews | Page 11
Service Advisor
Gloucester Toyota
6357 George Washington Memorial Hwy
Gloucester, VA 23061
111 Reviews
Write a ReviewDealership Experience
21 yrs, 1 mo
Languages Spoken
English
111 Reviews of Justin McAndrews
April 30, 2021
They always give me great service. I have never had any issues. I feel I can trust them and very reasonable. I always go back. any issues. I feel I can trust them and very reasonable. I always go back. More
Other Employees Tagged: Holly Rivera, Angus Schober , Shirley Winter
April 28, 2021
Great technician and service writer’s that always have time to explain and help you understand services and breakdown between parts and labor very lucky to have such great service in such a small town time to explain and help you understand services and breakdown between parts and labor very lucky to have such great service in such a small town More
Other Employees Tagged: Holly Rivera , The lady in the cashiers office is always so nice and kind
August 12, 2020
Steve Norwood has a happy customer with my Jeep Cherokee !!! I had a great experience with buying a car at Gloucester Toyota. My salesman Steve Norwood was wonderful. I told him what I wanted in a car and gave I had a great experience with buying a car at Gloucester Toyota. My salesman Steve Norwood was wonderful. I told him what I wanted in a car and gave him a price of what I wanted to pay and he worked his magic and helped me out and now he has a satisfied customer. He is an awesome salesman. Gregory Sewell was very helpful and got the numbers down to where I could afford it. Thanks for the help, I will be recommending others to the company and my next ride will be a brand new Toyota, so Steve get ready.... More
Other Employees Tagged: Tyler Jones, Steve Norwood, Gregory Sewell
March 07, 2019
Miracle Workers I came in not expecting to be able to get much from my 2010 Prius (which I loved!!) Gene B. worked his magic, again and I left with a LOT more vehicle I came in not expecting to be able to get much from my 2010 Prius (which I loved!!) Gene B. worked his magic, again and I left with a LOT more vehicle than I arrived with!! Always a pleasure doing business with Gene and everyone else here st Gloucester Toyota. More
Other Employees Tagged: Holly Rivera , Gene "Cottontop" Brundege
July 04, 2018
Number One in Customer Service. For over twenty years, I have either leased or owned several Toyota vehicles. Why? TOYOTA’S are one of the most RELIABLE Vehicles made. My experience For over twenty years, I have either leased or owned several Toyota vehicles. Why? TOYOTA’S are one of the most RELIABLE Vehicles made. My experience with Gloucester Toyota was above and beyond, the best. My Expectation levels, were away above PAR ( Standard of Excellence) with Gloucester Toyota. In Conclusion, at Gloucester Toyota, you are treated, as one of Family, not a number. More
Other Employees Tagged: Cameron Barrow, Anne Earman, Holly Rivera , Jessie Baez-Thomas, Gene "Cottontop" Brundege, Gary Edmondson, Keith Parker, Brian Tate, Tommy Wheat, Angus
May 11, 2017
Repair dented bumper while in for service of recall notice "Randy" repaired my dented bumper on our 2006 Sequoia without charge; awesome service & customer concern!! Above & beyond service resulting from my i "Randy" repaired my dented bumper on our 2006 Sequoia without charge; awesome service & customer concern!! Above & beyond service resulting from my inquiry re: how I could access affected area! Outstanding customer service at G.T. Friendly, professional, helpful employees in service and sales department! More
Other Employees Tagged: Holly Rivera , Gene "Cottontop" Brundege, Randy in service
April 18, 2017
Repair of driver-side sun visor The sun visor on our 2013 Prius has come loose and hangs down on two separate occasions. On this most recent repair the dealership was very prompt an The sun visor on our 2013 Prius has come loose and hangs down on two separate occasions. On this most recent repair the dealership was very prompt and efficient, made the repair without an appointment and didn't charge us. Holly and Justin are exceptional employees and a pleasure to deal with. Haven't experienced service like this from other dealerships. More
Other Employees Tagged: Holly Rivera
April 18, 2017
Service Department I have owned my Toyota Camry for 3 years and have visited the service department many times for required maintenance. Holly and Justin have been very I have owned my Toyota Camry for 3 years and have visited the service department many times for required maintenance. Holly and Justin have been very helpful. They are pleasant, knowledgeable, and go out of their way to help; They are assets to the Gloucester Toyota team. More
Other Employees Tagged: Holly Rivera
April 07, 2017
Service Department I had a part falling off the front of my car and went by the dealership to see what part needed to be ordered prior to setting up my appointment. Ins I had a part falling off the front of my car and went by the dealership to see what part needed to be ordered prior to setting up my appointment. Instead of ordering a part and making the appointment, they fixed it on the spot for me and did not charge me. We have bought two vehicles at this dealership and have three serviced when needed. We have been so pleased with the service in every department, we plan to always buy our vehicles from Gloucester Toyota and to continue all maintiance/service performed there. More
March 21, 2017
Justin fixed my bluetooth problem My bluetooth had not been working in the car for quite a while. I took it to Verizon and they couldn't fix it, recommending that I take it to my deal My bluetooth had not been working in the car for quite a while. I took it to Verizon and they couldn't fix it, recommending that I take it to my dealer. Justin McAndrews took my car and in no time had the problem fixed. Now I feel better knowing that I can use my phone again in the car. Justin is awesome and I'm glad Gloucester has him! More
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