Justin McAndrews | Page 11

Miracle Workers I came in not expecting to be able to get much from my 2010 Prius (which I loved!!) Gene B. worked his magic, again and I left with a LOT more vehicle I came in not expecting to be able to get much from my 2010 Prius (which I loved!!) Gene B. worked his magic, again and I left with a LOT more vehicle than I arrived with!! Always a pleasure doing business with Gene and everyone else here st Gloucester Toyota. More

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Number One in Customer Service. For over twenty years, I have either leased or owned several Toyota vehicles. Why? TOYOTA’S are one of the most RELIABLE Vehicles made. My experience For over twenty years, I have either leased or owned several Toyota vehicles. Why? TOYOTA’S are one of the most RELIABLE Vehicles made. My experience with Gloucester Toyota was above and beyond, the best. My Expectation levels, were away above PAR ( Standard of Excellence) with Gloucester Toyota. In Conclusion, at Gloucester Toyota, you are treated, as one of Family, not a number. More

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Repair dented bumper while in for service of recall notice "Randy" repaired my dented bumper on our 2006 Sequoia without charge; awesome service & customer concern!! Above & beyond service resulting from my i "Randy" repaired my dented bumper on our 2006 Sequoia without charge; awesome service & customer concern!! Above & beyond service resulting from my inquiry re: how I could access affected area! Outstanding customer service at G.T. Friendly, professional, helpful employees in service and sales department! More

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Repair of driver-side sun visor The sun visor on our 2013 Prius has come loose and hangs down on two separate occasions. On this most recent repair the dealership was very prompt an The sun visor on our 2013 Prius has come loose and hangs down on two separate occasions. On this most recent repair the dealership was very prompt and efficient, made the repair without an appointment and didn't charge us. Holly and Justin are exceptional employees and a pleasure to deal with. Haven't experienced service like this from other dealerships. More

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Service Department I have owned my Toyota Camry for 3 years and have visited the service department many times for required maintenance. Holly and Justin have been very I have owned my Toyota Camry for 3 years and have visited the service department many times for required maintenance. Holly and Justin have been very helpful. They are pleasant, knowledgeable, and go out of their way to help; They are assets to the Gloucester Toyota team. More

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Service Department I had a part falling off the front of my car and went by the dealership to see what part needed to be ordered prior to setting up my appointment. Ins I had a part falling off the front of my car and went by the dealership to see what part needed to be ordered prior to setting up my appointment. Instead of ordering a part and making the appointment, they fixed it on the spot for me and did not charge me. We have bought two vehicles at this dealership and have three serviced when needed. We have been so pleased with the service in every department, we plan to always buy our vehicles from Gloucester Toyota and to continue all maintiance/service performed there. More

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Justin fixed my bluetooth problem My bluetooth had not been working in the car for quite a while. I took it to Verizon and they couldn't fix it, recommending that I take it to my deal My bluetooth had not been working in the car for quite a while. I took it to Verizon and they couldn't fix it, recommending that I take it to my dealer. Justin McAndrews took my car and in no time had the problem fixed. Now I feel better knowing that I can use my phone again in the car. Justin is awesome and I'm glad Gloucester has him! More

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Outstanding Customer Service I drove into Gloucester Toyota after having been appraised by a law enforcement professional that I had a rear break light that was not working. I was I drove into Gloucester Toyota after having been appraised by a law enforcement professional that I had a rear break light that was not working. I was in a terrible time crunch situation, having to pick up my daughter within the next 30-minutes. Justin was simply awesome, and that is putting it mildly. He immediately checked the light, took off the cover, pulled out the burnt out bulb, sent me to the parts department (also awesome folks!) and installed the new bulb personally. I was out of there within 15-minutes of my arrival! All I can say is that Gloucester Toyota has a great manager in Justin and they will get my business in the future! I wholeheartedly and without reservation would recommend anyone and everyone to utilize the Gloucester Toyota Service Department. More

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