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Justin Ringersma
Justin Ringersma at Boucher Cadillac of Waukesha

Justin Ringersma

Service Advisor

Boucher Cadillac of Waukesha

2145 E Moreland Blvd
Waukesha, WI 53186

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4.7
60 Reviews
4.7

60 Reviews

Write a Review

60 Reviews of Justin Ringersma

August 30, 2025

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Employee Rating

Always a pleasure going into a service department. Everybody is polite and helpful and explains everything thoroughly….. More

by FENNINGER.RICHARD
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Recommend Dealer
Yes

Other Employees Tagged: Dan Colla, Tim Taylor, Chris Spheeris, John Kaiser, Matt Bogacki

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Aug 30, 2025

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Kaiser Service Manager 262-754-9600

August 27, 2025

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Services listed on invoice that say I declined were never discussed with me as stated ?? More

by FREIGHT
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Recommend Dealer
Yes
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Aug 28, 2025

Boucher Cadillac of Waukesha responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. John Kaiser Service Manager 262-754-9600

August 21, 2025

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Justin was very helpful in getting to solve my issue. They gave me a quote to fix my car . More

by saldelivers
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Colla

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Aug 21, 2025

Boucher Cadillac of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Kaiser Service Manager 262-754-9600

August 16, 2025

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We have been doing business with Boucher Cadillac for years. Soon to be purchasing our next wonderful vehicle! Additionally the service department has treated us just wonderfully. We recently has a vehic More

by JRAMSTACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samy Khaled, John Kaiser , Dillon our sales man

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Aug 16, 2025

Boucher Cadillac of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon! John Kaiser Service Manager 262-754-9600

August 02, 2025

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Friendly, courteous, patient, and efficient. They are very welcoming and eager to help. Got us a free rental, even though we probably weren't going to need one. Thank you! More

by Erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2025

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Kaiser Service Manager 262-754-9600

July 23, 2025

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Fixed the issue quickly and kept me informed of progress. Liked the video showing the problem More

by MICHAEL.ZINKE
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Recommend Dealer
Yes
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Jul 23, 2025

Boucher Cadillac of Waukesha responded

Michael, It has been a pleasure serving you. Quality customer service is always our top priority, and we're pleased to hear that we met your expectations. Thank you for choosing Boucher Cadillac of Waukesha. We look forward to having you as a valued customer for many years to come! John Kaiser Service Manager 262-754-9600

July 23, 2025

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Service was great! Justin did a great job making sure I was well taken care of! More

by cjpoleck
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Recommend Dealer
Yes
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Jul 23, 2025

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Kaiser Service Manager 262-754-9600

July 18, 2025

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My first service call at Boucher Cadillac was very impressive. They sent reminders, when I got there, they were expecting me and they finished everything ahead of schedule. They sent me a video of the More

by CHARLESEMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Kemp, Samy Khaled, Tim Taylor, Cole Kucirek, John Kaiser, Cathy Bajurny

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Jul 18, 2025

Boucher Cadillac of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Kaiser Service Manager 262-754-9600

June 22, 2025

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Employee Rating

Quick, friendly service provided. Shuttle gave me a ride to/from work. My Lyriq was returned with a full charge and a bag of cookies. More

by PeterG7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 22, 2025

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Kaiser Service Manager 262-754-9600

June 22, 2025

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Employee Rating

Justin and the team were very professional, friendly and thorough vehicle was closely checked over and work well done. More

by Bobcadewll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 22, 2025

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Cadillac of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. John Kaiser Service Manager 262-754-9600

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