"Helpful and Friendly"
We had a minor problem with our car on the way to an event and they could not have been more helpful and nice. Big thanks to them. Looked round the dealership while we waited for the car to be fixed. Everyone nice, helpful.
"Don't Go Anywhere Else To Buy or Service your VW or Audi!!"
They take the pain out of buying a car. No pressure sales whatsoever. Darren (my salesman) was awesome to deal with. Very knowledgable and can tell he really cares about his customers. Through the process I got to meet Brad & Jason the Sales Managers and even Gary the General Manager. All three were just as nice as Darren and could tell they really loved their jobs. This is my third VW I bought from this dealership and every experience has been the best. Their service department is amazing and so accommodating whenever a issue comes up. By far, the best VW & Audi dealership in the tri-state area. Don't go anywhere else to buy your car or have it serviced!!!!
My husband had traded many emails with Donna and I arrived Saturday morning to test drive a certified used vehicle and came home 5 hours later with a new vehicle! I wasn't at my best as coming down with a cold but everyone was so nice and Gary's tea helped wonders. Gaby was great, she answered all our questions and there were many. While we were waiting for my new vehicle Justin kept us entertained and gave some useful tips.
"A Positive Experience"
- lookin at a VW
I went to Imports by Day because I purchased a car from there that I have been driving for the past 5 years and it now has 156,000 miles. I have had a very good experience over these 5 years being treated well and have had very good service of my auto. I decided to return to Imports by Day because of the good service and professional treatment and I met Darren who was available to show me some autos in my price range. Darren was kind, understanding and was not a high pressure kind of salesman. He listened to me as I explained what I was looking for and was able to show me some cars that met my expectations. Darren gave me the info I needed to make a good decision. I appreciate a person who listens and does not push a person into something they do not want. I had a good experience and look forward to purchasing another car from Imports by Day.
Other Employees Tagged:
, Darren Burns.....5 stars(excellent)
I recently bought a 2016 GTI from Brad at Day VW. This is not the first interaction I have had with brad, in fact we have been in contact for several years over the course of several vehicles. Brad sold me my second car, a 2009 VW Tiguan. he then assisted me again with the purchase of a 2016 VW GTI. I could have easily purchased the same exact car in Erie but due to the service and care that Brad has shown me over time I made the 2+ hour trip back to Day to buy the car directly from him. I highly encourage everyone who is interested in buying a VW to do so from Brad!!
"knowledgeable and supportive service"
- bruce block
Steve (and Justin) turned a difficult situation into a satisfying transition from my old TT friend to a very low mileage A4 that met my needs perfectly. Steve is an expert at customer service and his skills have provided me with the confidence I need to stay at the Day Audi dealership. His commitment to service did not stop with the sale.
Other Employees Tagged:
"Thank you Steve Justin Andy Gary "
Thank you Justin for referring me to Steve for sales help. Could not have asked for someone any more kind, polite, considerate and patient. Steve is extremely knowledgeable. Thanks too to Gary and Andy. Andy stayed late after a long day so that we were able to complete the paperwork. The experience at Day was extremely pleasant. Thank you Steve for finding and putting me into a safe car that I truly love. So appreciated.
"Do not consider purchasing from them!"
My daughter has purchased a car from them and she is still making payments on this car!
This dealership is the typical nitemare dealership!
She has had her car fixed by them more then three times!
For what she paid for this car she could have purchased a car from Mercedes with full customer service, which there is none at this dealership!
They have no loaners when your car is being repaired yet they charge prices as they do!
They sold her a car with four bad tires as well, she had to go back for them to replace them!
They have lost a customer forever! And I will share what I know about Day for years where ever I can!
- Bilal Munir
My car has a check engine light on and Justin took care of it right away. As usual, was extremely friendly and cooperative. I would definitely go again for next service.
"Couldn't be happier!"
- Cathy 05
Everyone was very friendly and helpful. I even got a loaner while I had a hitch put on my new Audi. If anyone asks where I got my audi, I will not hesitate sending them to Imports by Day!