Justin Schoettle | Page 2

Good and excelent your try with me i recomend to all people in indiana thanks you people in indiana thanks you More

by WILFREDOCASTILLO1973 Verified Customer Verified Customer

Report | Print

Buying our Passport was fast & easy. Indy Honda’s team walked us through our purchase painlessly. Thankful for their professionalism and willingness to work with me and my wife. This is Indy Honda’s team walked us through our purchase painlessly. Thankful for their professionalism and willingness to work with me and my wife. This is my third vehicle purchased here and I would do it again. Thanks Indy Honda! More

by C. Rogers Verified Customer Verified Customer

Report | Print

Mismanagement, Denial, and Lack of Accountability: After an oil change performed by Indy Honda, my vehicle suffered catastrophic engine failure. Multiple independent parties—includi Accountability: After an oil change performed by Indy Honda, my vehicle suffered catastrophic engine failure. Multiple independent parties—including my repair dealership (a certified Honda dealership), an inspection company, and Honda Corporate—identified negligence by Indy Honda as the cause. I provided clear evidence to support this, including a third-party warranty inspection report, photographic proof of the drain plug resting in the oil pan and the resulting engine damage, and verbal confirmations from experts affirming the connection to Indy Honda’s service. Despite this, the general manager and associates dismissed my evidence as “hearsay” and instead relied solely on their internal inspection to deny responsibility. This selective dismissal of third-party findings and expert opinions reflects a troubling unwillingness to take accountability for their mistake. The financial impact of this failure exceeded $7,000, yet Indy Honda only offered a $1,000 "goodwill" payment, which is a fraction of the costs I incurred. To make matters worse, Rohrman Cares, which initially reached out after my first review and promised mediation, failed to follow through despite multiple attempts to contact them. This experience has left me feeling deeply frustrated and disheartened. Businesses should act with integrity and transparency, especially when their actions harm their customers. Unfortunately, Indy Honda has shown a pattern of denial and avoidance instead. Proceed with caution if considering their services. More

Report | Print

Bought car sight unseen. Vehicle was delivered and was found to have multiple issues from the start. I changed the oil the first day I had the vehicle, it had metal chucks an Vehicle was delivered and was found to have multiple issues from the start. I changed the oil the first day I had the vehicle, it had metal chucks and flakes in it. All filters needed to replaced. Interior was dirty… hair, food, and dust was everywhere. Brakes were in bad condition and needed to be replaced immediately. Front drivers side spring was rusted and broken, causing clunking noises when driven. Valve stems were leaking air causing the tires to be refilled frequently. The vehicle was traded into Indy Honda and was literally sold to me in the condition in which arrived. Reached out management and received no reply. I used to sell cars in the past and I know mistakes can made. But I have never seen a vehicle go through a purchase and sale process without being inspected. More

by DPT79606 Verified Customer Verified Customer

Report | Print

Went with indy honda because they did not add any extras or markups to this vehicle. or markups to this vehicle. More

by GHOSTLYNEON82 Verified Customer Verified Customer

Report | Print

Hassle free and excellent customer service and sales experience. Special commendation to TK and the rest of the team who accomodated my concerns. experience. Special commendation to TK and the rest of the team who accomodated my concerns. More

by JEREMYRODC Verified Customer Verified Customer

Report | Print

Mr. Hall was patient with my indecisiveness and never-ending questions the entire time and even talked me through the pros and cons of the vehicles I was interested in so that I could make the best never-ending questions the entire time and even talked me through the pros and cons of the vehicles I was interested in so that I could make the best decision for me and what I needed! As always, an outstanding transaction with Indy Honda! More

by Ulrich1985 Verified Customer Verified Customer

Report | Print

Horrible service they refuse to help me and give me the name and number of there superior after I bought a vehicle name and number of there superior after I bought a vehicle More

by TYRICEMOBLEY Verified Customer Verified Customer

Report | Print

Excellent, profesional, quality, respectful, helpful and satisfying attention. Described all about the car I was looking for. satisfying attention. Described all about the car I was looking for. More

by MERENGUE882012 Verified Customer Verified Customer

Report | Print

Would definitely recommend to anyone that wants to buy a vehicle. Fair prices and great people to work with. vehicle. Fair prices and great people to work with. More

by LFANNING600 Verified Customer Verified Customer

Report | Print