They sold me a great car, they totally could’ve gotten 5
stars from me if the service after the sale was the same as before.
stars from me if the service after the sale was the same as before.
More
by Jakeshober06
Other Employees Tagged:
Josh Bauers
May 09, 2022 -
O'Meara Volkswagen responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Jake, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Friendly, courteous and helpful but not so transparent
with the worth of our trade in.
with the worth of our trade in.
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by MCEJO
Verified Customer
Verified Customer
Other Employees Tagged:
James Huett
Apr 25, 2022 -
O'Meara Volkswagen responded
Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!
My salesperson Justin Seaver and sales manager Steve
Stern went above and beyond to meet my needs in my unfortunate situation. Justin listened, understood and went above and beyond my expectations.
Stern went above and beyond to meet my needs in my unfortunate situation. Justin listened, understood and went above and beyond my expectations.
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by KJGEERS
Verified Customer
Verified Customer
Other Employees Tagged:
James Huett, Zak Itehad, Steve Stern, Adam Wright
Apr 04, 2022 -
O'Meara Volkswagen responded
It's fantastic to hear that Justin and Steve provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing O'Meara Volkswagen!
The dealership totally redeemed themselves by making it
right with me on my car buying experience.
right with me on my car buying experience.
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by LSTANLEYOTTO
Verified Customer
Verified Customer
Other Employees Tagged:
Josh Bauers
Apr 01, 2022 -
O'Meara Volkswagen responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.
I just registered my car in the state of Wisconsin and I
wish to thank Josh for the outstanding job of all the paperwork he sent me. It was the smoothest visit to the DMV that I have ever had. Again thank y
wish to thank Josh for the outstanding job of all the paperwork he sent me. It was the smoothest visit to the DMV that I have ever had. Again thank you Josh and Justin for your excellent communication in my car purchase. You were easy to deal with and I am thoroughly enjoying my car
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by Ann
Verified Customer
Verified Customer
Other Employees Tagged:
Josh Bauers
Apr 01, 2022 -
O'Meara Volkswagen responded
Thank you for sharing your experience with us! We're happy to hear it went well with Josh and Justin and we hope you enjoy your new vehicle. We truly appreciate your feedback!
Justin was awesome!
we got in and out super fast and i’m so happy about my new car !
we got in and out super fast and i’m so happy about my new car !
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by aspen
Feb 28, 2022 -
O'Meara Volkswagen responded
It's fantastic to hear that Justin provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing O'Meara Volkswagen!
Our experience there was great - we were able to get a
nice Honda hybrid with a lot of good options and low mileage
nice Honda hybrid with a lot of good options and low mileage
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by Jim Van Nelson
Other Employees Tagged:
Josh Bauers
Feb 22, 2022 -
O'Meara Volkswagen responded
Thank you, Jim, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
The salesmen were nice and are helping me with issues
with the car after the fact. The detailing of the car leaves a lot to be desired. The inside top of the moonroof still has fingerprints, the passenge
with the car after the fact. The detailing of the car leaves a lot to be desired. The inside top of the moonroof still has fingerprints, the passenger side mirror has splatters of something, the backseat cup holder was still dirty. I was hoping for my new car to actually feel new! I don’t like sitting in other people’s filth.
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by sm1lesda1sy
Verified Customer
Verified Customer
Other Employees Tagged:
Jacob Fox, Zak Itehad
Feb 21, 2022 -
O'Meara Volkswagen responded
Thank you so much for your feedback. We are so glad that we had the opportunity to work with you, and we are thrilled that you found our staff to be helpful and courteous. We do apologize for the lack of detailing and hope that it will get resolved soon. Please don't hesitate to reach out if you need any further assistance.
Top-notch service.
They even picked me up at the airport. I bought the car remote and they got me in and out very quickly and the car was everything I expected and more
They even picked me up at the airport. I bought the car remote and they got me in and out very quickly and the car was everything I expected and more. The car was spotless when they delivered it to me.
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by seth22
Verified Customer
Verified Customer
Other Employees Tagged:
Zak Itehad
Feb 16, 2022 -
O'Meara Volkswagen responded
Thank you for taking the time to write this review, Seth! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at O'Meara Volkswagen are glad to have you as a customer.
To be completely honest, I did have a somewhat
frustrating start in my dealings while looking at a used vehicle here, but after working through some issues, I must say that I'm very satisfied with
frustrating start in my dealings while looking at a used vehicle here, but after working through some issues, I must say that I'm very satisfied with my vehicle buying experience at O'Meara VW, so much so that I actually completely reversed the rating as compared to my initial review. Justin Seaver went above and beyond to help my wife and I out in our purchase of a new to us SUV. If he didn't know an answer to a given question, he searched out until he had found it. In fact, he's been helping us out even after the sale was completed in case any new questions have arisen. Much appreciated, Justin!
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by matthewjthoen
Feb 10, 2022 -
O'Meara Volkswagen responded
Thank you for your Feedback! Matthew, our pricing is market based and is analyzed and adjusted daily. More often than not, prices are lowered rather than raised, but in this case the supply and demand on the vehicle you mention obviously was raised to meet market conditions. That said, we ALWAYS honor pricing on vehicles if a client has seen the price raised, and on the converse, we ALWAYS offer the lower price if a client has seen the price lowered - we are willing to do the right thing on both sides of the coin for our clients.
Our sales advisors have no role in setting prices, so this isn't something done nefariously by someone trying to sell you a vehicle. If you simply mention this to the advisor you are working with we will indeed honor the price you saw listed. To be fair Matthew - you could have simply mentioned this to your advisor and this issue be put to rest.
Feb 13, 2022 -
matthewjthoen responded
We were able to work through our initial issues to hopefully come to an agreeable transaction to all involved, I know we're happy with our purchase ... Thanks Justin Seaver!
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