Justin Serrano
Assistant Service Manager
Gettel Stadium Toyota
5088 N Dale Mabry Hwy
Tampa, FL 33614
25 Reviews
Write a Review25 Reviews of Justin Serrano
May 06, 2024
Everything was as ex petted all Q’s were handeled and advise was given about solutions advise was given about solutions More
Other Employees Tagged: Elyvn Rodriguez, Daniel Choe, Francisco Velez, Ravi Singh, Amber Smith, Robert Caribe, Bill Sutton, Mike Alba
April 27, 2024
They got my vehicle serviced quicker than expected. Kept me updated about the entire process. And even provided me with an Uber ride home so I didn’t have to sit and wait for the 2 1/2 hours. Kept me updated about the entire process. And even provided me with an Uber ride home so I didn’t have to sit and wait for the 2 1/2 hours. More
Other Employees Tagged: Amber Smith , Amber S (other Amber - not sure of her last name) - also 5 ⭐️
April 25, 2024
Justin is Anthony Malzone are Incredible. They deserve a BIG RAISE!! It's hard to get good service at car dealerships They deserve a BIG RAISE!! It's hard to get good service at car dealerships More
Other Employees Tagged: Anthony malzone 5 stars
April 24, 2024
All the employees are very friendly and helpful. The waiting time was decent. The sales men was patient and not annoyingly pushing which I appreciate it. The waiting time was decent. The sales men was patient and not annoyingly pushing which I appreciate it. More
Other Employees Tagged: Axel Boada , I don’t remember the name of the finance manager
February 16, 2024
Justin & Mike are the very best with all customer service needs! I bought my 2008 Tundra from your dealership and have had every service done there. (all - every time) All of the advisors over the last fifte needs! I bought my 2008 Tundra from your dealership and have had every service done there. (all - every time) All of the advisors over the last fifteen (15) years have been great. - However Justin really stands out as far as communicating, willingness to offer all other solutions "at the ready" as well as ideas for the near or far future. - (Incredible)! I hope the management gets this review and really expresses how thankful I am for all of his attention to details and support he provided. I was concerned about a new dealership owner taking over, I have "seen the light now" - it shines very bright on Justin, as well the dealership in general! Thank you all so much for a pleasant service experience! - Joshua C. Lipscomb More
Other Employees Tagged: Amber Smith, Mike Alba
February 15, 2024
It would be a 0 (zero) if I could choose it. I have bought 2 Camrys from Stadium Toyota, with the last Camry we had the windows tinted with a lifetime warranty. We have had to go through xxxx tr I have bought 2 Camrys from Stadium Toyota, with the last Camry we had the windows tinted with a lifetime warranty. We have had to go through xxxx trying to get the window film replaced. Replacing the rear window we were left with a horrible mess that we had to deal with. If this is the new Gettel Stadium Toyota then no thank you, I’ll buy my next Toyota elsewhere. As of now we have not heard from anyone at Stadium Toyota, we started this process in November 2023. More
Other Employees Tagged: Efrain Abreu