Justin Serrano
Justin Serrano at Gettel Stadium Toyota
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Justin Serrano

Assistant Service Manager

Gettel Stadium Toyota

5088 N Dale Mabry Hwy
Tampa, FL 33614

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4.6
25 Reviews
4.6

25 Reviews

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25 Reviews of Justin Serrano

May 06, 2024

Dealership Rating
Employee Rating

Everything was as ex petted all Q’s were handeled and advise was given about solutions More

by J.M. S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Gettel Stadium Toyota responded

Thanks for the 5-Star review!

April 27, 2024

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Employee Rating

They got my vehicle serviced quicker than expected. Kept me updated about the entire process. And even provided me with an Uber ride home so I didn’t have to sit and wait for the 2 1/2 hours. More

by branlan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Smith , Amber S (other Amber - not sure of her last name) - also 5 ⭐️

Apr 29, 2024

Gettel Stadium Toyota responded

It's wonderful to hear that you had a positive experience with our service team here at Gettel Stadium Toyota. We appreciate you sharing it with us! Thank you for choosing Gettel Stadium Toyota for your automotive needs and we look forward to serving you again in the future.

April 25, 2024

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Justin is Anthony Malzone are Incredible. They deserve a BIG RAISE!! It's hard to get good service at car dealerships More

by anthony@alcommercialinc.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Anthony malzone 5 stars

Apr 26, 2024

Gettel Stadium Toyota responded

We're happy to see that you had a 5-Star experience at Gettel Stadium Toyota!

April 24, 2024

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Employee Rating

All the employees are very friendly and helpful. The waiting time was decent. The sales men was patient and not annoyingly pushing which I appreciate it. More

by meldavissales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Axel Boada , I don’t remember the name of the finance manager

Apr 24, 2024

Gettel Stadium Toyota responded

Thank you for taking the time to leave us a 5-Star review! We greatly appreciate it! ☺

February 21, 2024

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Employee Rating

I am grateful with Gettel taking over Stadium Toyota that the staff stayed the same. It's good business practice to do so. More

by soutar07
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Alem

Feb 22, 2024

Gettel Stadium Toyota responded

Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate it! ☺

February 16, 2024

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Employee Rating

Justin & Mike are the very best with all customer service needs! I bought my 2008 Tundra from your dealership and have had every service done there. (all - every time) All of the advisors over the last fifte More

by Dogman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Smith, Mike Alba

Feb 16, 2024

Gettel Stadium Toyota responded

Hi Joshua- We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can't wait to serve you again soon! ☺

February 15, 2024

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Employee Rating

Go out of their way to make sure customer is happy with their service experience. More

by POMSKANT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Gettel Stadium Toyota responded

Thanks for much for taking the time to leave us a 5-star rating- It's much appreciated!

February 15, 2024

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Employee Rating

It would be a 0 (zero) if I could choose it. I have bought 2 Camrys from Stadium Toyota, with the last Camry we had the windows tinted with a lifetime warranty. We have had to go through xxxx tr More

by OHMDND
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Efrain Abreu

Feb 19, 2024

Gettel Stadium Toyota responded

Thank you for bringing this issue to our attention. Please know that we'll be looking into it immediately.

February 15, 2024

Dealership Rating
Employee Rating

Everyone, was friendly, excellent service's center; explanation of cost of service; very good. Nice expectations. #1 shuttle van's driver good as well. More

by BRITOORTIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Gettel Stadium Toyota responded

Thanks for the 5-star review! We hope to serve you again in the future.

January 30, 2024

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Employee Rating

Justin Serrano has been my advisor for the past few times I serviced my vehicle and he has been a pleasure to work with. More

by romarkmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2024

Gettel Stadium Toyota responded

Awesome! We are so thrilled to hear your experience working with Justin was pleasant. Thank you so much for the 5-star rating and for the kind words. We really appreciate it.

1

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