Justin Simcox | Page 5

Roy Draper the consummate professional I bought a 2015 Passat in November 2015. It's been 9 perfect uneventful months and I'm very happy with the car. Roy Draper was my salesman and he was I bought a 2015 Passat in November 2015. It's been 9 perfect uneventful months and I'm very happy with the car. Roy Draper was my salesman and he was excellent. From the time I stopped in to test drive the car, to the day of the sale (seamless transaction 30 minutes) to the few times I've had to call with some simple questions. Roy has gone above and beyond. Just the other day I had a question about the instrument panel Roy returned my call and answered my e-mail quickly with simple instructions that solved the problem. To me when anyone returns a call and answers and e-mail promptly that's the essence of someone who really cares about their customer whatever business they may be in. Roy keep up the stellar work and thanks for all your help over the last 9 months. More

Report | Print

First VW experience was fantastic! Dean and the team at World Volkswagen are incredible! They took the time to answer all my question, got me a lower rate, and got me into a nice new 20 Dean and the team at World Volkswagen are incredible! They took the time to answer all my question, got me a lower rate, and got me into a nice new 2016 Jetta in no time. Seriously, that was the easiest and quickest transaction I've ever experienced. More

Report | Print

Great dealer experience I bought a 2016 Beetle from World and never walked into the shop or met the people there. This beetle was the only one I wanted and they happen to be I bought a 2016 Beetle from World and never walked into the shop or met the people there. This beetle was the only one I wanted and they happen to be the only dealer I could find that had the exact car on their lot. I live across the country so we did the entire deal by email. They were friendly, responsive, fair, responsible, and they really worked with me. I appreciated their willingness to make the deal happen. Well done! When a friend of mine went to check out the car and make sure all the details were right, she said she was impressed by the quality of the place and the people. More

Report | Print

Supercalifragelisticexpialidosis!!!!! I was extremely pleased. I had been driving the same car for almost 17 years.....change doesn't come easy....but all my needs were met in a friendly, I was extremely pleased. I had been driving the same car for almost 17 years.....change doesn't come easy....but all my needs were met in a friendly, understanding and caring way. Joseph was wonderful! He listened patiently to all of my concerns and set me up in my new car of my dreams. Thanks so much. Everyone at World VW treats you like family. They're THE BEST!! More

Report | Print

No better place to get a vehicle This delaership exemplifies the way things should be done....great pricing...great service....great people. From the salesman Joe Scarpino, to mamang This delaership exemplifies the way things should be done....great pricing...great service....great people. From the salesman Joe Scarpino, to mamangment to the finance and service department. Everyone is sincere and you can tell they love what they do. More

Report | Print

Outstanding Robert DeSantis handled the process of my new car lease. He was understanding, trustworthy, knowledgeable and most importantly, professional. I will Robert DeSantis handled the process of my new car lease. He was understanding, trustworthy, knowledgeable and most importantly, professional. I will keep going back to him as well as send anyone I know who is looking for a VW. Thank you again! More

Report | Print

Quick and easy Roy Draper and the world vw team made my buying experience great . Best price and steve Jr did quick and easy finance paper work .will go back there y Roy Draper and the world vw team made my buying experience great . Best price and steve Jr did quick and easy finance paper work .will go back there you my next vw More

Report | Print

Pleasant! I can't say enough about this dealership! This is the second car I bought from Joseph Scarpino. He is professional and no pressure! Everyone there i I can't say enough about this dealership! This is the second car I bought from Joseph Scarpino. He is professional and no pressure! Everyone there is. No one pressures you to buy a car like other dealers when you are waiting for your car to be serviced! All the salesmen treat you with respect and aren't down your throat to buy a car. Chances are your in a car dealership to buy a car, they get that, there not going to swarm in on you to get you to buy! I get my daughters' and my car serviced there and the whole place is just amazing. Joe, my salesman, Justin,the manager the finance manager,Mike, the lot guy, the service advisors, Lauren, and Mike and Joe, the mechanics and the detailers, the ladies in the office, all are friendly. (Sorry I am bad with names). Plus I was so excited about my new Denim VW convertible, I wasn't remembering anything else! Thank you to Joe and your team for making the car buying and car servicing experience a pleasant one! Did I say I just live my new little convertible! You'll see me for service but don't think I'll be buying a car for me any time soon. I just love my new little blue Jean car! Everyone reading this review just do yourself a favor and make this dealership your go to for new and used cars, parts and service! You won't be disappointed! And a side note when I bought my daughters' car it was a stick they even had someone show her how to drive it. World VW Neptune is the best! Thanks again Joseph! More

Report | Print

Most horrible dealer in the US possibly the world! These guys will lie and over charge you for fees they cannot explain. We paid over $700 in unexplainable fees. Etching of windows -$300 Governm These guys will lie and over charge you for fees they cannot explain. We paid over $700 in unexplainable fees. Etching of windows -$300 Government doc fees - $400 We disputed these but they do not care. GM Justin Simcock is a horrible customer service rep and should be fired. I guess his name fits well! STAY AWAY FROM THIS PLACE !!! More

Report | Print

Excellent experience We went to Workd VW to buy my son his first car. He wanted a stick shift in black but they didn't have it in stock. The salesman, Steven, was helpful We went to Workd VW to buy my son his first car. He wanted a stick shift in black but they didn't have it in stock. The salesman, Steven, was helpful, knowledgeable, accommodating and easy ringworm with. If you need a new car you should absolutely check out World VW. They work to make the deal work for you. More

Report | Print