Justin Smith | Page 36

Very poor customer service, they will try to sell u things you don’t need things you don’t need More

by aubdog17 Verified Customer Verified Customer

Report | Print

Brake pedal hard press down causing at least 3 tries to start the engine. On first try pedal wouldn't budge, on second try dash would light up but engine wouldn't start, on third try engine started but wit start the engine. On first try pedal wouldn't budge, on second try dash would light up but engine wouldn't start, on third try engine started but with a struggle. This problem exists only in the morning. Capital said too much air in the line. The problem got worse. I went to Hyundai of New Bern today 21 Nov but problem could not be duplicated due car was already warmed up. They tested the battery and had to replace it. They did a fuel service, exchanged brake fluid, changed front brake pads, resurfaced front rotors, rotated the tires. The transmission Capital installed is doing very well. Capital has on order for me a motor for the right rear window. More

by SMITHMARILYN Verified Customer Verified Customer

Report | Print

Prompt, transparent, clean environment and relaxing waiting area. Very helpful with suggestions without being pushy. waiting area. Very helpful with suggestions without being pushy. More

by BRANDONCNASH Verified Customer Verified Customer

Report | Print

The people who help me with the car were very professional made my visit very. Pleasant thank you very much professional made my visit very. Pleasant thank you very much More

by sammie332002 Verified Customer Verified Customer

Report | Print

Outstanding Service Department. Everybody seams to be quite knowledgeable about their work. Would recommend anybody to have their car serveviced there. Everybody seams to be quite knowledgeable about their work. Would recommend anybody to have their car serveviced there. More

by Charles Robinson Verified Customer Verified Customer

Report | Print

The entire staff was super friendly and informative. It was my first time coming to this dealership and definitely won’t be the last . It was my first time coming to this dealership and definitely won’t be the last . More

by JOCELYNJSTEVENS Verified Customer Verified Customer

Report | Print

Went there for fixed my trunk, they put “new one” but the new one has the same problem. But the other side of the trunk. Now i need go back there and spend my gasoline and my time to try to fix this. I waite new one has the same problem. But the other side of the trunk. Now i need go back there and spend my gasoline and my time to try to fix this. I waited for months to get the new trunk and is not good More

by NATALIANFM38 Verified Customer Verified Customer

Report | Print

Friendly and professional customer service. Service is quick. They always go out of their ay to keep me informed of what’s happening. They give advice on what I need and when or why. Service is quick. They always go out of their ay to keep me informed of what’s happening. They give advice on what I need and when or why. More

by Justice0481 Verified Customer Verified Customer

Report | Print

Excellent service with a smile and reasonable amount of time for our first oil change. time for our first oil change. More

by MARYHUBBELL50 Verified Customer Verified Customer

Report | Print

Everything was great they were all very fast and efficient with their work and very friendly would highly recommend. efficient with their work and very friendly would highly recommend. More

by PERSUNMELINDA Verified Customer Verified Customer

Report | Print