Justin Smith | Page 76

Took Ionic 5 to get a key fob programmed and they did it well. However, the car was due for a tire rotation and an air filter change and no one called me to tell me that it was due. I forgot about it, so I well. However, the car was due for a tire rotation and an air filter change and no one called me to tell me that it was due. I forgot about it, so I should’ve brought it up. A bit more attention to detail is needed. Now I have to bring the car back and I have to drive 100 miles to get my car to the dealership. The staff was very friendly and helpful. More

by jetvetdave Verified Customer Verified Customer

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I love these service reps. Shane is the most courteous, informative and personable person. I have been coming to this dealership for 5+ years. I have had 3 hyundais and have al Shane is the most courteous, informative and personable person. I have been coming to this dealership for 5+ years. I have had 3 hyundais and have always gone to this dealership, and in 2018 purchased my Genesis, and they still are awesome with taking care of my auto.. They maintain every scheduled maintenance on a regular basis. I love these guys.... More

by ALIVINCEM1 Verified Customer Verified Customer

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The service was great. The service person to help me was very informative and helpful The service person to help me was very informative and helpful More

by DEEMANWELLER Verified Customer Verified Customer

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One of the first people at this dealership to treat me like a customer not just a woman like a customer not just a woman More

by hmj_79 Verified Customer Verified Customer

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Check engine light is still on and car is under warranty. The engine light went off and soon as i got home it came back on The engine light went off and soon as i got home it came back on More

by ENPALERMOSOLO Verified Customer Verified Customer

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Short wait time. Took care of the recall issue. No out of pocket expense. Good service. Took care of the recall issue. No out of pocket expense. Good service. More

by Casablanca15 Verified Customer Verified Customer

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Always pleased with the service at this dealership. Never an issue when scheduling for maintenance. Never an issue when scheduling for maintenance. More

by SIMPSONM99 Verified Customer Verified Customer

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caring, friendly great hospitality eager to find fix problems you have with your vehicle prompt problems you have with your vehicle prompt More

by RENAUDHOOPER Verified Customer Verified Customer

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If you have to leave messages for service they don’t get returned. I left 4 no one returned. But, when the car was ready to be picked up I was called at the time to update and inform that was great. If returned. I left 4 no one returned. But, when the car was ready to be picked up I was called at the time to update and inform that was great. If only calls were returned or answered I know it’s busy and I’m sure short handed but that many and I hung up and kept trying to also get no response. More

by crossbow08 Verified Customer Verified Customer

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When I first came into the Capital Hyundai of Jacksonville, I was greeted by Jerome Clay. He is a professional, caring, and knowledgeable sales representative, who found me a great 2018 Hyundai A Jacksonville, I was greeted by Jerome Clay. He is a professional, caring, and knowledgeable sales representative, who found me a great 2018 Hyundai Accent, that I financed. Also, the automotive department are a great, professional, and hard working team that keep my 2018 Hyundai Accent in excellent working condition thus far. More

by Almida Ortiz Verified Customer Verified Customer

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