Justin Smith | Page 78

Employees were friendly and approachable. The service was quick and they finished within the time frame given. Much appreciated. The service was quick and they finished within the time frame given. Much appreciated. More

by splatapotter Verified Customer Verified Customer

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Called and made an appointment. Showed up on time for the appointment, to be told that I had no appointment. I left my vehicle to wait and get it in for its service, which took 5. Showed up on time for the appointment, to be told that I had no appointment. I left my vehicle to wait and get it in for its service, which took 5.5 hours. More

by sean.sienia Verified Customer Verified Customer

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I took my vehicle in to get the O2 sensor in bank 1 replaced. Upon pick up the check engine light remained on even though they said they fixed the issue. They scanned it again and said it read “pending replaced. Upon pick up the check engine light remained on even though they said they fixed the issue. They scanned it again and said it read “pending code” and that it would take more time to figure out the issue. Owner took vehicle come and tan the code again with a reader and it read the same code (P2251) for the O2 sensor. When taking it to another mechanic shop it was found that the o2 sensor was missing a ground connector and that the mechanics at capital Hyundai in Jacksonville did not fix the issue and zip tied parts together. Very disappointed in their efforts. Will not be bringing the vehicle back. More

by Ashley Gippe Verified Customer Verified Customer

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Shane did a great job a setting up our recall appointment and maintaining contact. The key slot was great to drop off my Santa Fe before work and the text reminders were helpful too. and maintaining contact. The key slot was great to drop off my Santa Fe before work and the text reminders were helpful too. More

by Matthew_mano Verified Customer Verified Customer

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Quick. Helpful. Xx xx xx xx xx xx xx xx xx xx xx xx xx xx Helpful. Xx xx xx xx xx xx xx xx xx xx xx xx xx xx More

by walkerth61 Verified Customer Verified Customer

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Took Ionic 5 to get a key fob programmed and they did it well. However, the car was due for a tire rotation and an air filter change and no one called me to tell me that it was due. I forgot about it, so I well. However, the car was due for a tire rotation and an air filter change and no one called me to tell me that it was due. I forgot about it, so I should’ve brought it up. A bit more attention to detail is needed. Now I have to bring the car back and I have to drive 100 miles to get my car to the dealership. The staff was very friendly and helpful. More

by jetvetdave Verified Customer Verified Customer

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I love these service reps. Shane is the most courteous, informative and personable person. I have been coming to this dealership for 5+ years. I have had 3 hyundais and have al Shane is the most courteous, informative and personable person. I have been coming to this dealership for 5+ years. I have had 3 hyundais and have always gone to this dealership, and in 2018 purchased my Genesis, and they still are awesome with taking care of my auto.. They maintain every scheduled maintenance on a regular basis. I love these guys.... More

by ALIVINCEM1 Verified Customer Verified Customer

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The service was great. The service person to help me was very informative and helpful The service person to help me was very informative and helpful More

by DEEMANWELLER Verified Customer Verified Customer

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One of the first people at this dealership to treat me like a customer not just a woman like a customer not just a woman More

by hmj_79 Verified Customer Verified Customer

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Check engine light is still on and car is under warranty. The engine light went off and soon as i got home it came back on The engine light went off and soon as i got home it came back on More

by ENPALERMOSOLO Verified Customer Verified Customer

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