Justin Wasson

Justin was awesome! He was knowledgable about the technology, he was knowledgeable about the two different models we drove as well. Then when I chose the coupe he looked He was knowledgable about the technology, he was knowledgeable about the two different models we drove as well. Then when I chose the coupe he looked for the particular one I wanted until he found it! I can’t say enough good things about him. He was polite, he listened to me as I talked about what I liked in a car and then he delivered the one I wanted. We will recommend Justin and Genesis to anyone who is needing or wanting a luxury vehicle to drive! By the way, I love my beautiful GV80 Coupe! More

by wpride59 Verified Customer Verified Customer

Report | Print

Hankins did a superb and outstanding job as a sales executive; he actually listens to customer needs and offered solutions. He is very good with product knowledge and explained the feature and benefits executive; he actually listens to customer needs and offered solutions. He is very good with product knowledge and explained the feature and benefits of the GV70 very well. Unfortunately, after closing the deal with Mr. Hankins, the business manager Mr. Gamble tried to sell warranty and other services that I clearly said no, he could not find the deposit check that I has given to Mr. Hankins 4 days before. Mr. Gamble was unable to give a copy of the lease agreement, did not even explain the agreement nor capitalized value, options at the end of the lease, where to send the payments etc.. As of today one full week of taking possession of the GV70 I have not received a copy of the lease agreement, nor any kind of info of when the payment is due, nor where to send the payments. I have leased my 5 previous vehicles for business purposes, but this have been the worst experience ever. More

by chavezedgarj151 Verified Customer Verified Customer

Report | Print

Was a good experience and Justin was in constant contact with me including a couple of follow ups after I took the car. I really appreciate that. with me including a couple of follow ups after I took the car. I really appreciate that. More

by steve@jredd.com Verified Customer Verified Customer

Report | Print

After being birddogged by a salesperson I felt was too pushy, I was ready to walk and go purchase a GM Yukon until I spoke to gentleman who introduced me to Justin Wasson. Justin was professional, underst pushy, I was ready to walk and go purchase a GM Yukon until I spoke to gentleman who introduced me to Justin Wasson. Justin was professional, understood customer needs and knowledgeable about the vehicle he sold to my wife and me. More

by conny.todd Verified Customer Verified Customer

Report | Print

Customer service was excellent. I was hoping for lower pressure sales from Genesis as it is a higher end vehicle. Felt a little more pressured into buying than I expected. Especi I was hoping for lower pressure sales from Genesis as it is a higher end vehicle. Felt a little more pressured into buying than I expected. Especially when leaving a deposit and was told it was non refundable if I changed my mind. Do like the car and overall experience was good. Would have liked a little orientation about the vehicle. Would have liked to have seen the service department. More

by bnichols1337 Verified Customer Verified Customer

Report | Print

Justin was great. I didn't like all the back and forth he had to do with the tower... when a customer gives you a number you should never come back at them with an amo I didn't like all the back and forth he had to do with the tower... when a customer gives you a number you should never come back at them with an amount almost $60 to $70 dollars higher per month. More

by Dustin.ladd Verified Customer Verified Customer

Report | Print

Justin and the team at Genesis of Tulsa were professional and considerate. I will be doing business again with them in the future. and considerate. I will be doing business again with them in the future. More

by dgowanemail Verified Customer Verified Customer

Report | Print

Justin found the vehicle I wanted and the process from then was one of the easiest transactions I've experienced. Very attentive. Enjoyed my interactions with both Justin and Eugene. Great guys! then was one of the easiest transactions I've experienced. Very attentive. Enjoyed my interactions with both Justin and Eugene. Great guys! More

by karla9 Verified Customer Verified Customer

Report | Print

Service tech Gavin is terrific. Xander was very helpful. The waiting area is nice. Coffee machine still not working. Justin is efficient and professional. Xander was very helpful. The waiting area is nice. Coffee machine still not working. Justin is efficient and professional. More

by wlbeyer Verified Customer Verified Customer

Report | Print

Justin understood my expectations and found the right car. He made the process simple The car was in perfect condition when I arrived. car. He made the process simple The car was in perfect condition when I arrived. More

by robindyardley Verified Customer Verified Customer

Report | Print