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Fox Valley Volkswagen Crystal Lake
Crystal Lake, IL
657 Reviews
Located in Crystal Lake, IL, Volkswagen of Crystal Lake provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within any budget or credit situation. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle.
We offer free car-washes for as long as you own your vehicle, vehicle pick up and delivery and shuttle service. Don't forget about our dog area (we're pet friendly!) and our outdoor fireplace.
Our service department can take care of anything your VW needs - from oil changes and tire rotations to engine and transmission work.
Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
March 23, 2026
They’re awesome, friendly, not pushy to purchase, based
on our wants and needs, thank you!
More
by mygalaxy74
Verified Customer
Verified Customer
Employees Worked With
March 22, 2026
Jack by far was the best car salesman I have ever had the
pleasure of doing business with. He was honest, considerate, and knows how to take care of a customer from start to finish. I would highly recommend
More
by Stephanielandazzi
Employees Worked With
March 18, 2026
Excellent service.
Kyle and John are remarkable in every way. Both go out of their way to help. I can’t complain about any service I have received from them or the c
More
by siasia0
Verified Customer
Verified Customer
Employees Worked With
Kyle, John both from service department
Dealership Inventory (247 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Children's Play Room
- Drive-In Service
- Express Service
- Quick Lube
- Free Coffee
- Vending Machines
- Home Delivery
- No Contact Transactions
- Free WiFi
- Pet Friendly
- Virtual Appointments
- Shuttle Service
- Television
- Home Test Drives
- Free Drinks
- Instant Financing
- Customer Lounge Area
