KARL FAUL

I had an urgent issue with my car right before closing and the service team went above and beyond to take care of me! Thank you so much!! and the service team went above and beyond to take care of me! Thank you so much!! More

by user12345678 Verified Customer Verified Customer

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Good service, easy to make appointment, no issues. .. as it should be. Only 'complaint' was that the waiting room was freezing cold - bring a sweater! .. as it should be. Only 'complaint' was that the waiting room was freezing cold - bring a sweater! More

by CASLOWPA Verified Customer Verified Customer

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The best team friendly really good comunicación all update and everything documentes. Craig is the best update and everything documentes. Craig is the best More

by fll Verified Customer Verified Customer

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It was all excellent Brandon wa very helpful and shuttle was great and friendly and helpful was great and friendly and helpful More

by LCHMO1 Verified Customer Verified Customer

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The team exceeded my expectations! ! Everyone was professional and knowledgeable. The facility was clean and comfortable. Plus they have great coffee!! ! Everyone was professional and knowledgeable. The facility was clean and comfortable. Plus they have great coffee!! More

by richardb Verified Customer Verified Customer

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I'm the original owner of a faithful, beloved Nissan Frontier Crew Cab, well-built in March 2000, but was parked for 8 months after two shops advised me to trash it. Luckily, when my better half & I ap Frontier Crew Cab, well-built in March 2000, but was parked for 8 months after two shops advised me to trash it. Luckily, when my better half & I approached Lorenzo Nissan of Fort Lauderdale, they had the knowledge, respect & energy to more than fix its problems: In less than two weeks, my trusty truck was effectively restored --- reborn! --- and returned to me in showroom condition. Every Lorenzo employee I talked to contributed, but I'd like to express my heartfelt thanks to Service Director Karl Faul, who took the time to hear my concerns about previous work done by others that may have done permanent harm to the engine; Service Foreman Sam Torres, who truly saved my truck because of his 30 yrs experience & deep knowledge of its 6-cyl. engine (I can never thank you enough, Sam!); and Service Advisor Brandon Palmer, who always followed up on the details & smoothed out any "bumps in the road". Thank you all. And so, after considerable doubts earlier this year, I can say that my truck has re-entered its 27th year in excellent shape because the good people of Lorenzo Nissan cared so much to do the work to get it there. Thank you all again, SO MUCH, for bringing back my beautiful 2000 Nissan Frontier! More

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We had an appt amd still waited for 2 pluss hours past appt time. It is frustrating to make appt and sit and wait. In addition the sales people were talking loudly about others using bad language while ch appt time. It is frustrating to make appt and sit and wait. In addition the sales people were talking loudly about others using bad language while children in ear distance More

by Ghorvath Verified Customer Verified Customer

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The advisors are not very approachable. The complimentary wash they left my car worse condition with dirt from thier shoes The complimentary wash they left my car worse condition with dirt from thier shoes More

by zvega15 Verified Customer Verified Customer

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I had a great experience leasing my new Nissan rogue. Jessica was amazing to work with along with the rest of the staff who helped. I am very happy with my new car and love it! Jessica was amazing to work with along with the rest of the staff who helped. I am very happy with my new car and love it! More

by PAIGE.ROTHENBERG Verified Customer Verified Customer

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Professional, helpful, and very friendly. I am never there longer than a few hours for my service and that helps with my life style. I am never there longer than a few hours for my service and that helps with my life style. More

by mrsrene07 Verified Customer Verified Customer

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