KaRon Thomas

We didn’t end up going with the Nissan but Karon was exceptional throughout the process. Helped my wife and I test drive a CX90 while we passed our 1 month and 2 year old to each other in between drives exceptional throughout the process. Helped my wife and I test drive a CX90 while we passed our 1 month and 2 year old to each other in between drives. More

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I appreciate that I received excellence customer service from Karon Thomas. He met my needs for my emergency need for another car due to my accident. Karon kept me at my same payment with with an upgraded 2 from Karon Thomas. He met my needs for my emergency need for another car due to my accident. Karon kept me at my same payment with with an upgraded 2026 and additional incentives! Thanks Suburban Mazda of Troy. More

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It was a good experience for the first time being part of mazda and KaRon was really helpful too and he was so patient with us. Great store! mazda and KaRon was really helpful too and he was so patient with us. Great store! More

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they work fast, got me in the car i wanted in about a week maybe less. willing to work with you on everything. Puts the customer in the best position possible week maybe less. willing to work with you on everything. Puts the customer in the best position possible More

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Sales and finance staff super friendly and knowledgeable. They seem to put us first - very attentive to our needs. They seem to put us first - very attentive to our needs. More

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Dealer was flexible to my schedule and helped me test out two cars. Had a great experience through the whole process working with KaRon and Jesse. Both made sure I was informed throughout! two cars. Had a great experience through the whole process working with KaRon and Jesse. Both made sure I was informed throughout! More

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I was a service customer at this dealership since I moved here from Colorado which has always been professional My salesman Karon was extremely knowledgeable and guided me thru the entire buying process done here from Colorado which has always been professional My salesman Karon was extremely knowledgeable and guided me thru the entire buying process done online. I picked up my car and this was the first time I had seen the car in person. Karon coordinated my selection and loan process very smoothly and I would recommend Karon to my friends and associates. He is a valuable asset for Mazda of Troy. I am very pleased. More

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Great staff, communicated with me through all of my questions. Stayed engaged. Very positive experience. questions. Stayed engaged. Very positive experience. More

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Karon is amazing, professional, and fantastically knowledgeable. Karon is an incredible asset to your establishment. knowledgeable. Karon is an incredible asset to your establishment. More

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Karon and I stumbled into each other because I went to the wrong dealership. As I was about to leave he asked what I was looking for. I told him a CX5 Turbo Signature. He told me that the only difference the wrong dealership. As I was about to leave he asked what I was looking for. I told him a CX5 Turbo Signature. He told me that the only difference was a few more cameras and the seats had a different type of leather. He asked if I wanted to look at a regular 2022 Turbo. I did, I test drove it, it was a beautiful vehicle, it had all I needed feature wise (honestly more than I needed). An hour and a half later we settled on a trade in price, warrantees, and holding the vehicle while I setup a loan with my CU. Came back later that week and in and out in about an hour with my unexpected new car. I was very pleased with his service and no pressure demeanor. The finance manager Jesse was great and not overly pushy, he was upfront and got me an amazing deal on tire and wheel coverage. They do automatically put two add-on fees on every OTD price so make sure you get it itemized More

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