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Suburban Mazda of Troy
Troy, MI
About The Suburban Collection
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout the United States and Canada. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 54 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
The Suburban Collection also operates three GM-Authorized accessory distributors and installers and four Ford-Authorized accessory distributors and installers. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Latest Reviews
February 24, 2021
"Every time I go to Suburban Mazda of Troy for service, I..."
- YiqunEvery time I go to Suburban Mazda of Troy for service, I feel like going home. Everyone at the dealership are so friendly and say hi to me. Today I had a service on the rear suspension and replaced the rear shocks, rear lateral arms, and rear sway bar end links. Technician Edwin performed the work very well. He is super professional and knows everything on the vehicle. The service advisor Steven Lesh also helped me a lot and gave me a lot of advice on the service work. If you need to service your Mazda, go to Suburban Mazda of Troy and ask Steven Lesh!
Read MoreEmployees Worked With
Steven Lesh; Edwin Lazdinsh
February 17, 2021
"I just had a front suspension service and replaced all..."
- LiuI just had a front suspension service and replaced all the old worn parts (strut, mount, sway bar with end links, lower control arm). The service was done very well! My 2012 Mazda3 with 150,000 miles drives like a BRAND NEW car after the service. When the vehicle brought in, I did not mention that the check engine warning light was on, but everything was fixed when I pick up my car. The service advisor Steven Lesh is so friendly, helpful, and professional! He also provided me a free rental vehicle to drive when my car was in for service. I highly recommend the service department and advisor Steven Lesh!
Read MoreEmployees Worked With
Steven Lesh
December 28, 2020
"So please save yourself and never go to this place with..."
- JovanSo please save yourself and never go to this place with terrible services! I originally had a speaker/radio problem with my car, so their service valet took my Mazda 3 to fix the radio/speaker issue. They also suggested to fix the two other issues while my car was there and I agreed. They kept my car for 2 days instead of one, and returned it with radio/speakers not working at all. So the main issue why i took my car there was not fixed at all! They apologized with some ridiculous explanation and asked to bring in the car for a second time, saying they would fix it now for no charge since I’ve already paid $950. They took the car back, but because of Holiday ,kept it 4 days and on the 5th day manager Amir called saying that I needed to pay additional 950 for the amplifier part (charge for labor not included) which was the original issue with my car. I declined and finally got car back without resolved issue . Unfortunately I forgot that there was another time when I bought my Mazda and got complimentary oil change, i was treated very badly and with disrespect at the same place.Also adviser Bobbie never answered my calls , and Amir responded after so many voice messages. Once again save, you’re time, and never go to this place again.
Read MoreEmployees Worked With
Amir and Bobbie from service department
Dealership Inventory (54 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Television
- Vending Machines
