Kacper Lesniak

Worst experience ever! !!!! Started out trying to get my 18-yr old daughter a newer car, we live in Michigan. Finally found the needle in the haystack, the perfect car, ev !!!! Started out trying to get my 18-yr old daughter a newer car, we live in Michigan. Finally found the needle in the haystack, the perfect car, every option she wanted at a good price. but it was in Skokie Illinois (old Orchard Nissan). We proceeded to our credit union, and she was pre-approved at 4.5% interest for the car, I proceeded to stay in contact with Old Orchard, I explained everything to Paul (salesman), from her credit union approval all the way thru Mi tax and Mi title, they assured me everything was covered, no problem. Car will be warmed up upon our arrival 9am. we headed to Ill in a snowstorm all 5-hr. white knuckle drive, we arrived guess what no Paul, no warmed-up car, they had to go find it, finally car shows up to lot, yup everything she wanted, I proceeded to talk with the new salesman Giddian which was really nice, polite and totally understood my Delima thru the hour I was there. Manager Casper (like the ghost) came to me and said we cannot sell you the car unless I financed thru them, I politely said no here is the whole conversation thru messages back and forth thru myself and Paul. Well after waiting for about 30 min Casper and Eric Villanueva (General Manager) said to me and my 18-yr old daughter it is time to part ways and LEAVE!!! I about lost it and offered to pay in cash, credit card .... ETC, they said no leave. They Kicked us out, unbelievable Worst experience of my life buying a car!!! More

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At first, I was quite hesitant about buying an electric car. However, the specialists at Old Orchard Nissan effectively dispelled all the myths surrounding the Mustang Mach-E. They gave me the opportunity car. However, the specialists at Old Orchard Nissan effectively dispelled all the myths surrounding the Mustang Mach-E. They gave me the opportunity to spend a full day behind the wheel, and this detailed demonstration made my decision, and now I'm thrilled with my new car. More

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Tried to get the total price for truck listed on cars. com, but 2 separate salespeople said they could not give me the price & that I would have to travel to the dealership (I'm more than 12 hrs away) to g com, but 2 separate salespeople said they could not give me the price & that I would have to travel to the dealership (I'm more than 12 hrs away) to get the price...seams very shady and after reading all the bait & switch reviews I would agree. They reply they would like to be price transparent, but they are the opposite More

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I was buying a car remotely and was worried I wouldn't be able to personally assess its condition before paying. An Old Orchard Nissan consultant arranged a live video inspection for me, showing me every det able to personally assess its condition before paying. An Old Orchard Nissan consultant arranged a live video inspection for me, showing me every detail of the exterior and interior. Thank you for your personalized approach! More

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I had trouble getting through on the phone to book the Nissan Pathfinder I wanted. The consultant called me back himself, apologized for the inconvenience, and immediately reserved the car for me. Thanks Nissan Pathfinder I wanted. The consultant called me back himself, apologized for the inconvenience, and immediately reserved the car for me. Thanks to his attentiveness, I got the car I wanted without any unnecessary waiting. More

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When I purchased the car, the price included some unclear additional services that I hadn't been informed about beforehand. After contacting the service department, the manager reviewed the invoice, honestly additional services that I hadn't been informed about beforehand. After contacting the service department, the manager reviewed the invoice, honestly explained all the items, and removed the disputed charges. Ultimately, the problem was resolved fairly, and I was satisfied with the level of customer service. More

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I was disappointed when they refused to test drive the model I was interested in over the phone, citing its unavailability. However, I decided to visit Old Orchard Nissan in person, and the consultant not model I was interested in over the phone, citing its unavailability. However, I decided to visit Old Orchard Nissan in person, and the consultant not only found the right car but also arranged a long drive along my route. His attentiveness and helpfulness transformed my doubts into confidence, and I ultimately drove away in a new car. More

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My wife and I bought our third car at Old Orchard Nissan, and it was the most relaxing and enjoyable experience. Our consultant, John, didn't rush or pressure us, but simply answered all our questions and ga and it was the most relaxing and enjoyable experience. Our consultant, John, didn't rush or pressure us, but simply answered all our questions and gave us a great test drive. The entire financing process was explained transparently, with no nasty surprises at the end. We're confident we'll be back for our next purchase. More

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I came all the way from Wisconsin to see a car at Old Orchard Nissan. The car was priced at $25,000. Mustafa Sidiqian helped me. He was your average sleepy car salesman. He tried to sell the car to me fo Orchard Nissan. The car was priced at $25,000. Mustafa Sidiqian helped me. He was your average sleepy car salesman. He tried to sell the car to me for $40,000 after "taxes and everything". I told him no and then he went down to $30,000. Eventually he came down to $28,200 after "taxes and everything". After the paperwork was drawn up he had charged me $27,700 for the car that was $25,000 and the taxes and fees were only $500. Slime ball. When I asked him why does it say the car is $27,700 he tried to make up excuses. More

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After contacting the dealer, the consultant offered a unique idea: before the test drive, he watched a video review of the Rogue's safety systems. He also immediately pointed out minor scratches during t unique idea: before the test drive, he watched a video review of the Rogue's safety systems. He also immediately pointed out minor scratches during the inspection and offered to fix them before the paperwork was completed. I was very impressed with this approach; I'll be back. More

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