Kacper Lesniak | Page 3

I was offered a 24-hour test drive so I could evaluate the new Nissan without any hassle. The trade-in department immediately quoted me the fair price, no haggling required—15% higher than the competition the new Nissan without any hassle. The trade-in department immediately quoted me the fair price, no haggling required—15% higher than the competition. While processing the loan, they discovered a technical error in the application—they fixed it in 20 minutes, no delays. More

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I bought a Ford Escape from Huntley Ford a week ago and couldn't be more pleased. My salesman, Kacper, was straightforward and didn't hide anything about the car's history. The test drive was easy, and I w couldn't be more pleased. My salesman, Kacper, was straightforward and didn't hide anything about the car's history. The test drive was easy, and I was offered a fair trade-in price without any arguments. The only minor issue was that the quality of the parts wasn't perfect—there were a few crumbs in the cup holders when I picked up the car. But overall, the whole process was simple, and I felt like I was treated fairly. I definitely recommend them if you're looking for a used car. More

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We came to Old Orchard Nissan after a disappointing experience at another dealer, and what a difference! Our salesperson, spent three hours with us but never pressured us, even when we changed our mind experience at another dealer, and what a difference! Our salesperson, spent three hours with us but never pressured us, even when we changed our minds about the trim level twice. The finance process was surprisingly smooth, though the paperwork did take longer than expected due to their detailed verification process. What really stood out was how the general manager personally came to ensure we were completely satisfied before we drove off in our new Altima. More

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Had a really good experience at Old Orchard Nissan, everyone was super nice and made the whole process easy. The only thing that bugged me a bit was that some car features weren’t explained clearly, so everyone was super nice and made the whole process easy. The only thing that bugged me a bit was that some car features weren’t explained clearly, so I had to ask a few times. But overall, I’m happy with my new ride and how the team treated me. More

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Buying my car at Old Orchard Nissan was a good experience overall — the team was helpful and easy to work with, though it took a while to get updates and some of the details about pricing could’ve been clear overall — the team was helpful and easy to work with, though it took a while to get updates and some of the details about pricing could’ve been clearer. More

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Mustafa is marvelous, friendly and helpful. I am very happy with the service and looking to come back in future I am very happy with the service and looking to come back in future More

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I recently bought a 2022 Nissan Rogue from Old Orchard Nissan and overall had a very good experience. The staff member, Kacper, was especially helpful, he answered all my questions up front, walked me thr Nissan and overall had a very good experience. The staff member, Kacper, was especially helpful, he answered all my questions up front, walked me through the available trims, and explained financing options without pressure. One hiccup, their advertised “internet price” didn’t include some of the mandatory fees, so when I got to the finance office the total was higher than I expected; it took a bit of negotiating and clarification to get to the final out-the-door price I was comfortable with. But thanks to Kacper and the finance team being patient and transparent once we dug into the numbers, I left feeling confident in my purchase. Highly recommend this dealership if you want good communication and decent respect as a buyer. More

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This place is run by liars and thieves. I went in to buy a used 2023 Ford F150 for the internet advertised price of $43k… and was ready to write the check… when the corrupt salesperson, M I went in to buy a used 2023 Ford F150 for the internet advertised price of $43k… and was ready to write the check… when the corrupt salesperson, Mustafa Sidiqian said their best price (pre-tax) was now going to be $7k above what they advertised. The were trying to add in false things like factory options to the listed used car price… ridiculous. Huge waste of my time visiting these idiots… I recommend everyone stay away from this stereotypical sleazy dealership. Huntley Ford should be ashamed to have this dealership in their family!! More

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RUN AWAY from attempting to do business here. Dealership tries to add a ridiculous amount of "fees" to their advertised price. They added over 11K in unnecessary fees to a 25K purchase. Walked Dealership tries to add a ridiculous amount of "fees" to their advertised price. They added over 11K in unnecessary fees to a 25K purchase. Walked away from the dealership for the first time in over 30 years of car buying! The worst and shadiest dealer I have ever attempted to work with! More

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Buyer Beware! This dealership lures you in with what appears to be a low price and then tries to add thousands of dollars in up-charges. The details: I contacted O This dealership lures you in with what appears to be a low price and then tries to add thousands of dollars in up-charges. The details: I contacted Old Orchard after finding what appeared to be a really good deal on a 2023 Grand Cherokee. I filled out the online contact form but never heard back, so I called to inquire. I spoke with someone who identified himself as Cody and who indicated that he was "one of the sales managers" Cody told me the vehicle was available, but when I asked about online sale and arranging delivery out of state (I am in Alabama), I was told that they did not do any documentation online nor did they arrange for delivery. I was told that all sales are done in person. This should have been a red flag. However I was interested in the car, so I asked about putting down a deposit to hold the car until I could arrange to travel to Skokie. I was told that they do not do that either. Again, in retrospect, this should have been another red flag. I asked about additional fees and was told that there would be an IL doc fee and tax, tag, title for Alabama. When I asked about other fees, I was told there were none. I specifically asked about a dealer prep fee or similar fee and was again assured that what I stated above were the only additions to the advertised purchase price. When I asked about a final price with all of these items included, I was told that that could only be done in person (again, should have been a red flag). When I asked about payment methods, I was told that they accept wire transfer, cashiers check, and personal check. Since it was a holiday weekend and we were considering coming on Monday (President's Day, when banks would be closed), Cody said that would be no problem. I could just write them a personal check and they would confirm funds availability when the bank was open on Tuesday. As a backup, I was told I could complete a financing application which would not be processed unless it was determined that the check would not clear. We determined that the vehicle was still available around closing time on Saturday evening, so we made arrangements to travel on Sunday and were told we had an "appointment" for Monday at 9am, when the dealership opened. We were told to come in and ask for Tom (presumably another one of the "sales managers"). Fast forward to Monday morning, we show up at the dealership a couple of minutes after 9am. We ask for Tom, but are shuffled off to a random salesperson. We test drive the car. Everything is in order. The salesperson does some calculations and comes back with a figure of about $51,000 on a car that was advertised for just over $34,000!!! I had already explained that I did not want warranties or anything other than the legally required items. And guess what? There was $1800 for dealer prep and another charge for VIN etch for several hundred dollars as well! After two or three iterations of "let me talk to my manager", we finally talked to a person who we were told was the general manager (no idea whether he was or not). We explained our multiple conversations with the person named Cody. We were told "oh, he's just someone in our BDC (I assume Business Development Center?) who works incoming calls and he doesn't know or have authority to represent what our rules and fees are!! And that there was no way they would take our personal check without first establishing a 72 month loan that could be reversed later (if the check cleared). I understand not wanting to take a personal check without getting confirmation from a bank on funds availability , but this is what THEIR representative told us we could do. If this had not been an option, we would have never made the trip. So the short version of this story is we had a one-night trip to Chicago that cost us a fair amount of money to test drive a car that we liked but then we got overtaken by old-school sales tactics of the style that make most people hate car dealers. Please beware! More

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