Aloha my name is Kainoa, but I go by Kai. I’m new to the dealership and have 15 years of customer service from fine dining. Retired cage fighter and martial artist. I have 3 children and family is always first. I can’t wait to get an opportunity to get to know you. Mahalo “Come kick it with Kai the car guy"
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Write a Review118 Reviews of Kainoa Payton
June 16, 2023
Kainoa Payton was extremely patient with us and listened to our needs and wants. He is the reason we bought the 2022 VW Atlas from Suntrup. He took time out of his busy schedule to show us cars on another to our needs and wants. He is the reason we bought the 2022 VW Atlas from Suntrup. He took time out of his busy schedule to show us cars on another storage lot, answer all of our questions. Customer service is his top priority. After we purchased the car he sent text asking how we liked the vehicle. He arranged a couple dents to be removed the following Tuesday at 9:00AM that went flawless. A huge Thank You to Kai!!! More
June 12, 2023
This is my 4th car from Suntrup VW. The new update to the lot/building is great. Everything was clean and everyone was nice. Salesman Kainoa Payton did everything i asked and did a grea The new update to the lot/building is great. Everything was clean and everyone was nice. Salesman Kainoa Payton did everything i asked and did a great job. When I found what I wanted/liked it was time to go through finance. That's when nightmare started.They wanted me to go with Vw finance but i decided to not go with Vw finance and instead to go with my person bank. Make the story short, they charged me $500 because I went with my personal bank. If I had time I would of went to a different car dealership, but from now and on will do different. More
Other Employees Tagged: Zach Seiler , Kyle Ketcherside
June 11, 2023
I didn’t know I was buying a car on this day, but I did. Glad I did. Kai is a greatsalesman to work with. Great team all around. I’m glad I went electric. Glad I did. Kai is a greatsalesman to work with. Great team all around. I’m glad I went electric. More
Other Employees Tagged: Stacey Tijerina
June 03, 2023
Kai was great! He was able to get us what we wanted at a price that worked! He was able to get us what we wanted at a price that worked! More
Other Employees Tagged: Zach Seiler
May 30, 2023
I hadn’t planned on buying a car on Friday, but I did. I went to Suntrup and they had one of my preferred choices, an iD.4. The price worked and the trade in/financing was what I expected. I enjoyed th I went to Suntrup and they had one of my preferred choices, an iD.4. The price worked and the trade in/financing was what I expected. I enjoyed the process. I’d recommend Kai and Suntrup to anyone looking for a new car. More
April 22, 2023
Kai was a great sales person to work with. We appreciated his patience and keeping us informed of the status of our vehicle. He went the extra mile to make sure our new-to-us car sparkled, too We appreciated his patience and keeping us informed of the status of our vehicle. He went the extra mile to make sure our new-to-us car sparkled, too! More

