Zach Seiler

Straightforward and easy to work with. Everyone was very friendly. We felt welcome throughout the experience. Everyone was very friendly. We felt welcome throughout the experience. More

Helpful 0

Report | Print

Zach & Guy were awesome to work with! Made a stressful long process quick & easy! As a female purchasing her first vehicle (dream car at that) on her own I felt very comfortable and not f Made a stressful long process quick & easy! As a female purchasing her first vehicle (dream car at that) on her own I felt very comfortable and not forced into any decisions, granted I knew what I wanted, but I won’t let that dictate the awesome customer service! More

Helpful 0

Report | Print

Zach was amazing and very helpful. He really made sure my needs were met. Zach and Guy are truly assets. He really made sure my needs were met. Zach and Guy are truly assets. More

Helpful 0

Report | Print

Everyone was really nice. We was in and out, and our salesman was top notch. 100% recommend. We was in and out, and our salesman was top notch. 100% recommend. More

Helpful 0

Report | Print

Our experience was nothing but great. Zach was a pleasure to work with very sufficient. We ever felt pressured, rushed or annoyed at all! They let us look around until we were ready to co Zach was a pleasure to work with very sufficient. We ever felt pressured, rushed or annoyed at all! They let us look around until we were ready to consult with other them! We couldn’t have had a better experience. Guy was also a pleasure working with through the loan process. Guy & Zach made our experience easy & very stress free! More

Helpful 0

Report | Print

Zach was very helpful, speedy, and knowledgeable. He helped put me in a car I am happy with and ensured that I had everything I wanted. He helped put me in a car I am happy with and ensured that I had everything I wanted. More

Helpful 0

Report | Print

I've had quite the unique experience, so I feel this review will be very helpful to a lot of people. First off, I was just out in the parking lot and bumped into Kai. He didnt approach me like a vulture review will be very helpful to a lot of people. First off, I was just out in the parking lot and bumped into Kai. He didnt approach me like a vulture. Completely laid back process with him from the start, couldn't recommend a better sales guy. Beau was also good to work with, though not as much face to face time this initial day. Finance department it turns ugly. I've never been met with such high pressure sales tactics to upsell all those "addons" (warranty, service packages, exterior coatings, etc). I was also given false information stating once I signed on the dotted line I was locked into them and could not cancel (you can). I did go ahead and purchase a couple options, partially to do pressure, partially planning on cancelling if I wanted to after thinking on it further. Well, over a month later and I still have not heard a word from their exterior coating people, so I will be writing an email to get that money refunded. I'm not trusting someone with my car that can't even follow up within a month and a half. I will not personally purchase another car from here if I have to work with the same finance department again. Day of pick up Kai is unplanned out of office but Beau and a couple other guys I crossed paths with the first day stepped in for him and helped deliver the car. So then a week after purchase, my wife gets a engine error and the car goes into limp mode. We called Kai and he basically took over from there (again, Kai is awesome). He talked to the service department and then had us have it towed there. It was there for about a week, they actually had Volkswagen engineers remoting in and stuff (which I thought was pretty cool). They couldn't reproduce it but found a fault buried deep in a sensor in the engine and changed it out. I really appreciate the thoroughness the service department took with the issue. They kept us up to date throughout the process and made it as easy as possible. More

Helpful 0

Report | Print

We had a wonder experience AGAIN with Kai at Suntrup! kai is patient and truly took all the time to find the exact car I wanted! thank you! kai is patient and truly took all the time to find the exact car I wanted! thank you! More

Helpful 0

Report | Print

Brandon treated us with full respect helped us a lot and got us in a great vehicle. But Zach pitched the warranty package to far. Disrespect us and almost lost our business. got us in a great vehicle. But Zach pitched the warranty package to far. Disrespect us and almost lost our business. More

Helpful 0

Report | Print

We didn’t appreciate our time being wasted. Last minute warranty pitch was aggravating too. Last minute warranty pitch was aggravating too. More

Helpful 1

Report | Print