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Kaitlyn Bottomstone
Kaitlyn Bottomstone at Tom Hodges Mitsubishi

Kaitlyn Bottomstone

Service Manager

Tom Hodges Mitsubishi

24179 Tom Hodges Drive
Hollywood, MD 20636

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4.8
35 Reviews

Dealership Experience

7 yrs, 5 mos

4.8

35 Reviews

Write a Review

35 Reviews of Kaitlyn Bottomstone

August 07, 2026

Dealership Rating
Employee Rating

They are the absolute best of the best. 10/10 recommend. Service is second to none. More

by Willz34z
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Bottomstone

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Aug 07, 2026

Tom Hodges Mitsubishi responded

Knowing that you consider the service on your Jeep Grand Cherokee second to none is truly rewarding. Your recommendation means a great deal to our service team. The Deals Are Good In Hollywood

August 07, 2026

Dealership Rating
Employee Rating

Very friendly and helpful service department. I'd recommend them to anyone needing service on their vehicles More

by dkim15008
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Bottomstone

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Aug 07, 2026

Tom Hodges Mitsubishi responded

Thanks for the five stars and for recommending our service department. We’re delighted our team could make servicing your Mitsubishi Outlander friendly and helpful. The Deals Are Good In Hollywood

August 07, 2026

Dealership Rating
Employee Rating

It was a terrific experience. They did good work and had me out of there quickly. More

by fox.jim.dos
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Bottomstone

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Aug 07, 2026

Tom Hodges Mitsubishi responded

Thank you for your five-star rating. We’re glad we could get your Volkswagen Tiguan back on the road quickly. The Deals Are Good In Hollywood

August 01, 2026

Dealership Rating
Employee Rating

At this point, Tom Hodges has honored all commitments and made the buying process and service process easy and affordable. More

by bcj16201
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Bottomstone

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Aug 01, 2026

Tom Hodges Mitsubishi responded

It’s great to know we honored all commitments and kept both buying and service simple and budget-friendly for your Jeep. Thanks for the 5-star review and for trusting us with your vehicle. The Deals Are Good In Hollywood

July 29, 2026

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Employee Rating

The staff us friendly and professional. Service is always reliable. I always recommend Tom Hodges! More

by luci.koranek
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Bottomstone

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Jul 29, 2026

Tom Hodges Mitsubishi responded

It’s wonderful to know that our team provided friendly, professional service you can rely on. Thank you for recommending us and trusting our team with your Ford. Kaitlyn and the team look forward to serving you again. The Deals Are Good In Hollywood

July 28, 2026

Dealership Rating
Employee Rating

Absolutely amazing! Will continue to be a loyal Tom Hodges customer .Great service great staff More

by Willz34z
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Bottomstone

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Jul 28, 2026

Tom Hodges Mitsubishi responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Tom Hodges Mitsubishi are glad to have you as a customer. The Deals Are Good In Hollywood

July 22, 2026

Dealership Rating
Employee Rating

Courteous and thoughtful. Even though I did not have a prior appt. I was asked to drop the car off and they would get to it as soon as they could. This is exactly what happene More

by Eahczarra
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Bottomstone

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Jul 22, 2026

Tom Hodges Mitsubishi responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! The Deals Are Good In Hollywood

July 20, 2026

Dealership Rating
Employee Rating

The service was completed in less time than was expected, and the total price for the work was less than it was estimated to be. I'll continue to bring my vehicle to Tom Hodges for further repairs and mainte More

by zannadavis
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Bottomstone

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Jul 21, 2026

Tom Hodges Mitsubishi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Deals Are Good In Hollywood

July 16, 2026

Dealership Rating
Employee Rating

Long wait. Over 1.5 hours for an oil change. Will do drop off next time. More

by michaelguy
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Bottomstone

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Jul 16, 2026

Tom Hodges Mitsubishi responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. The Deals Are Good In Hollywood

July 14, 2026

Dealership Rating
Employee Rating

Your communication and customer service are always outstanding. I trust Tom Hodges and am always pleased with the work. More

by Vnduarte
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Bottomstone

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Jul 14, 2026

Tom Hodges Mitsubishi responded

Thank you for choosing Tom Hodges Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Deals Are Good In Hollywood

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