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Kaitlyn Bottomstone

Overview Reviews (37) Inventory (70)

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Kaitlyn Bottomstone

Service Manager

Tom Hodges Mitsubishi

24179 Tom Hodges Drive
Hollywood, MD 20636

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4.8

37 Reviews

Overview Reviews (37) Inventory (70)

Dealership Experience

7 yrs, 5 mos

4.8

37 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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37 Reviews of Kaitlyn Bottomstone

August 18, 2026

Dealership Rating

Employee Rating

Excellent as always Excellent as always an very polite and courteous Pleasant to deal with an great waiting area and courteous Pleasant to deal with an great waiting area More

by Bones6994526

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Bottomstone

Aug 18, 2026 -

Tom Hodges Mitsubishi responded

Thank you for the five-star rating and your kind words. Hearing you found our service on your Chevrolet Traverse polite and courteous and enjoyed our waiting area means a lot to our service team. The Deals Are Good In Hollywood

August 14, 2026

Dealership Rating

Employee Rating

The Mitsubishi Dealership treats you like family. They are very professional yet very hospitable. I will recommend them with the upmost respect. They are very professional yet very hospitable. I will recommend them with the upmost respect. More

by Tamsterq67

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Bottomstone

Aug 14, 2026 -

Tom Hodges Mitsubishi responded

Knowing you felt like family during your service visit means a lot to our team. Your recommendation and praise of our professionalism and hospitality mean a great deal to us. The Deals Are Good In Hollywood

August 07, 2026

Dealership Rating

Employee Rating

They are the absolute best of the best. 10/10 recommend. Service is second to none. 10/10 recommend. Service is second to none. More

by Willz34z

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Bottomstone

Aug 07, 2026 -

Tom Hodges Mitsubishi responded

Knowing that you consider the service on your Jeep Grand Cherokee second to none is truly rewarding. Your recommendation means a great deal to our service team. The Deals Are Good In Hollywood

August 07, 2026

Dealership Rating

Employee Rating

Very friendly and helpful service department. I'd recommend them to anyone needing service on their vehicles I'd recommend them to anyone needing service on their vehicles More

by dkim15008

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Bottomstone

Aug 07, 2026 -

Tom Hodges Mitsubishi responded

Thanks for the five stars and for recommending our service department. We’re delighted our team could make servicing your Mitsubishi Outlander friendly and helpful. The Deals Are Good In Hollywood

August 07, 2026

Dealership Rating

Employee Rating

It was a terrific experience. They did good work and had me out of there quickly. They did good work and had me out of there quickly. More

by fox.jim.dos

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Bottomstone

Aug 07, 2026 -

Tom Hodges Mitsubishi responded

Thank you for your five-star rating. We’re glad we could get your Volkswagen Tiguan back on the road quickly. The Deals Are Good In Hollywood

August 01, 2026

Dealership Rating

Employee Rating

At this point, Tom Hodges has honored all commitments and made the buying process and service process easy and affordable. made the buying process and service process easy and affordable. More

by bcj16201

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Bottomstone

Aug 01, 2026 -

Tom Hodges Mitsubishi responded

It’s great to know we honored all commitments and kept both buying and service simple and budget-friendly for your Jeep. Thanks for the 5-star review and for trusting us with your vehicle. The Deals Are Good In Hollywood

July 29, 2026

Dealership Rating

Employee Rating

The staff us friendly and professional. Service is always reliable. I always recommend Tom Hodges! Service is always reliable. I always recommend Tom Hodges! More

by luci.koranek

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Bottomstone

Jul 29, 2026 -

Tom Hodges Mitsubishi responded

It’s wonderful to know that our team provided friendly, professional service you can rely on. Thank you for recommending us and trusting our team with your Ford. Kaitlyn and the team look forward to serving you again. The Deals Are Good In Hollywood

July 28, 2026

Dealership Rating

Employee Rating

Absolutely amazing! Will continue to be a loyal Tom Hodges customer .Great service great staff Will continue to be a loyal Tom Hodges customer .Great service great staff More

by Willz34z

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Bottomstone

Jul 28, 2026 -

Tom Hodges Mitsubishi responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Tom Hodges Mitsubishi are glad to have you as a customer. The Deals Are Good In Hollywood

July 22, 2026

Dealership Rating

Employee Rating

Courteous and thoughtful. Even though I did not have a prior appt. I was asked to drop the car off and they would get to it as soon as they could. This is exactly what happene Even though I did not have a prior appt. I was asked to drop the car off and they would get to it as soon as they could. This is exactly what happened.I am very very pleased with all the staff. ?????????? More

by Eahczarra

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Bottomstone

Jul 22, 2026 -

Tom Hodges Mitsubishi responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! The Deals Are Good In Hollywood

July 20, 2026

Dealership Rating

Employee Rating

The service was completed in less time than was expected, and the total price for the work was less than it was estimated to be. I'll continue to bring my vehicle to Tom Hodges for further repairs and mainte and the total price for the work was less than it was estimated to be. I'll continue to bring my vehicle to Tom Hodges for further repairs and maintenance. More

by zannadavis

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Bottomstone

Jul 21, 2026 -

Tom Hodges Mitsubishi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Deals Are Good In Hollywood

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