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Kaitlyn Bottomstone

Overview Reviews (18) Inventory (70)

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Kaitlyn Bottomstone

Service Manager

Tom Hodges Mitsubishi

24179 Tom Hodges Drive
Hollywood, MD 20636

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4.7

18 Reviews

Overview Reviews (18) Inventory (70)

Dealership Experience

7 yrs, 3 mos

4.7

18 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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18 Reviews of Kaitlyn Bottomstone

June 05, 2026

Dealership Rating

Employee Rating

5 My experience there was great everything went smoothly. The salesmen was great so was the finance department. I was very pleased. The salesmen was great so was the finance department. I was very pleased. More

by cresia40

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Bottomstone

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Jun 05, 2026 -

Tom Hodges Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Deals Are Good In Hollywood

June 05, 2026

Dealership Rating

Employee Rating

Didn't like it I Didn't like the service in general. I don't think I'll revisit. I don't think I'll revisit. More

by michaelboatengosei

Verified Customer

Recommend Dealer

Other Employees Tagged: Kaitlyn Bottomstone

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June 04, 2026

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Employee Rating

It is always a pleasure working with staff. They are very knowledgeable and very attentive. They are very knowledgeable and very attentive. More

by Emagarner19

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Bottomstone

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Jun 04, 2026 -

Tom Hodges Mitsubishi responded

Thanks for sharing about your experience with Tom Hodges Mitsubishi. We appreciate your business and hope to see you again soon! The Deals Are Good In Hollywood

May 15, 2026

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Employee Rating

Excellent service, fair pricing and good quality workmanship. I would recommend the service department highly. workmanship. I would recommend the service department highly. More

by ron.deacon

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Bottomstone

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May 15, 2026 -

Tom Hodges Mitsubishi responded

Thank you for highlighting the excellent service and quality workmanship on your BMW X3. We’re pleased Kaitlyn and our service department provided transparent estimates and expert care. Your recommendation means a lot, and we look forward to assisting you again. The Deals Are Good In Hollywood

May 09, 2026

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Employee Rating

Tries to take the BEST CARE of all his GUEST'S auto issues in a timely manner. I have nothing but positive comments to leave for Tom Hodges Auto Dealership. issues in a timely manner. I have nothing but positive comments to leave for Tom Hodges Auto Dealership. More

by rudigrace

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Bottomstone

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May 09, 2026 -

Tom Hodges Mitsubishi responded

It’s great to hear our team provided prompt, thorough care for your Subaru Outback. We appreciate your positive feedback and look forward to assisting you again. The Deals Are Good In Hollywood

May 08, 2026

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Employee Rating

Quick and easy and the lady was very helpful and understanding because it was clearly my first time at a dealership understanding because it was clearly my first time at a dealership More

by charles.maeve9823

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Bottomstone

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May 08, 2026 -

Tom Hodges Mitsubishi responded

Knowing this was your first visit makes us glad Kaitlyn could guide you through a quick and straightforward service for your Mitsubishi Eclipse Cross. We’re happy the process felt easy and accommodating. We hope to continue supporting you with any future needs. The Deals Are Good In Hollywood

May 06, 2026

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Employee Rating

Tom Hodges Mitsubishi does a fine job! They go above and beyond to make sure they have a satisfied customer! They go above and beyond to make sure they have a satisfied customer! More

by aaron@aistandassociates

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Bottomstone

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May 08, 2026 -

Tom Hodges Mitsubishi responded

Aaron, thanks for sharing your experience with Tom Hodges Mitsubishi. Kaitlyn and our team appreciate your business and hope to see you again soon! The Deals Are Good In Hollywood

May 04, 2026

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Employee Rating

Informative and always helpful She is always available to explain any work needed, both positive and negatives. Kaitlyn is also extremely knowledgeable on all of the cars I bring in, work and personal explain any work needed, both positive and negatives. Kaitlyn is also extremely knowledgeable on all of the cars I bring in, work and personal More

by Michaelj1620

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Bottomstone

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May 05, 2026 -

Tom Hodges Mitsubishi responded

Thank you for recognizing Kaitlyn’s expertise. She’s glad to clarify every service detail on your Ford Transit Connect. We appreciate your feedback and look forward to serving you again. The Deals Are Good In Hollywood

May 04, 2026

Dealership Rating

Employee Rating

Easy, quick and informative She always has all of the answers, for all of our vehicles answers, for all of our vehicles More

by Michaelj1620

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Bottomstone

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May 05, 2026 -

Tom Hodges Mitsubishi responded

Thank you for noting how easy and quick your service visit was. We’re glad Kaitlyn could answer all your questions about your Ford and other vehicles. We appreciate your trust and look forward to helping again. The Deals Are Good In Hollywood

April 30, 2026

Dealership Rating

Employee Rating

Very professional and care about their customers They get you in and out in a timely manner you in and out in a timely manner More

by mthompson6035

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Bottomstone

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May 01, 2026 -

Tom Hodges Mitsubishi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Tom Hodges Mitsubishi. The Deals Are Good In Hollywood

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