Kaitlyn Bottomstone
Kaitlyn Bottomstone at Tom Hodges Mitsubishi

Kaitlyn Bottomstone | Page 2

Service Manager

Tom Hodges Mitsubishi

24179 Tom Hodges Drive
Hollywood, MD 20636

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4.7
18 Reviews

Dealership Experience

7 yrs, 3 mos

4.7

18 Reviews

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18 Reviews of Kaitlyn Bottomstone

April 23, 2026

Dealership Rating
Employee Rating

Always a great experience, very good customer service! ! They are very accommodating and great to work with. More

by Fyrcapt14
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Bottomstone

Apr 24, 2026

Tom Hodges Mitsubishi responded

We’re thrilled you’ve enjoyed working with us on your Nissan Rogue. Kaitlyn and our team aim to accommodate your needs and are glad this was a positive experience. We look forward to helping you again. The Deals Are Good In Hollywood

April 23, 2026

Dealership Rating
Employee Rating

It was good. It was easy to schedule The service provided was done well and the staff was nice More

by mdschwegman
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Bottomstone

Apr 23, 2026

Tom Hodges Mitsubishi responded

Kaitlyn, thank you for sharing your experience. We’re glad scheduling service for your Honda was straightforward and that our team took great care and treated you kindly. The Deals Are Good In Hollywood

April 23, 2026

Dealership Rating
Employee Rating

Always a good experience! Thing are always explained clearly and service is always amazing. Professionalism is top notch More

by dianeblades88
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Bottomstone

Apr 23, 2026

Tom Hodges Mitsubishi responded

Your feedback means a lot to us. Kaitlyn is thrilled to hear that our team provided clear explanations and top-notch service for your Mitsubishi Lancer, and we look forward to helping you again. The Deals Are Good In Hollywood

April 23, 2026

Dealership Rating
Employee Rating

The dealership looked at my vehicle in timely manner, the estimate was really accurate and work was performed to high standards. More

by One4my1
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Bottomstone

Apr 23, 2026

Tom Hodges Mitsubishi responded

Kaitlyn and our team thank you for the five stars. We’re glad the estimate was accurate and that the work on your Audi Q3 was completed promptly and to high standards. The Deals Are Good In Hollywood

April 22, 2026

Dealership Rating
Employee Rating

Easy to make appts around my schedule. Friendly staff. Quick service. They give you a print out of what's done for my records and recommendations on what should be done that I can discuss More

by norrispata
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Bottomstone

Apr 22, 2026

Tom Hodges Mitsubishi responded

Thank you for noting how smoothly we fit appointments around your schedule for your Mitsubishi Outlander. We’re glad Kaitlyn and our team delivered friendly, efficient service along with clear printouts and maintenance suggestions. We look forward to helping you plan future care for your vehicle. The Deals Are Good In Hollywood

April 21, 2026

Dealership Rating
Employee Rating

Quote to replace 2 TPMS was $60/side. I was charged $75/side and system was not calibrated so i still have tpms light on. More

by PJOSHEA85
Recommend Dealer
No

Other Employees Tagged: Kaitlyn Bottomstone

Apr 25, 2026

Tom Hodges Mitsubishi responded

Providing a positive experience is our top priority. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. The Deals Are Good In Hollywood

April 21, 2026

Dealership Rating
Employee Rating

Receptive to my concerns and fixes my issues in a timely manner Thank you for your support More

by wilson0923
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Bottomstone

Apr 22, 2026

Tom Hodges Mitsubishi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tom Hodges Mitsubishi. The Deals Are Good In Hollywood

April 21, 2026

Dealership Rating
Employee Rating

Always professional and help me as soon as I walk inside! I would recommend Tom Hodges as I do! More

by Karengable50
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Bottomstone

Apr 23, 2026

Tom Hodges Mitsubishi responded

Thanks for sharing your thoughts about your experience with Tom Hodges Mitsubishi. We appreciate your business and hope to see you again soon! The Deals Are Good In Hollywood

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