Kaleb Blanton
Kaleb Blanton at Marshal Mize Ford

Kaleb Blanton

Service Advisor

Marshal Mize Ford

5348 Tennessee 153
Chattanooga, TN 37343

4.8
19 Reviews
4.8

19 Reviews

Write a Review

19 Reviews of Kaleb Blanton

January 24, 2026

Dealership Rating
Employee Rating

The dealership was willing to negotiate a fair price through their sales rep to assist me in buying a 2025 Ford bronco. Also, the service counter person was vital in initiating the sale. The sales perso More

by Sonny
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cory Washington

January 23, 2026

Dealership Rating
Employee Rating

Great service I will always do my business here. Top notch all around. Will recommend More

by Dcneely51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 17, 2025

Dealership Rating
Employee Rating

ABSOLUTELY DO NOT BUY A VEHICLE HERE DO NOT have SERVICE done at this dealership! Worst customer service of any where. $80,000 king ranch with 5k miles on it wont start had to tow it! Takes a week to change More

by Rowe91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 23, 2025

Marshal Mize Ford responded

We do sympathize with the inconvenience you experienced with your vehicle; however, the issue itself was not caused by work performed at our dealership. Our service advisor made multiple attempts to provide updates via phone and text, and it was later discovered that the primary contact number on file belonged to your fiancé, which contributed to communication challenges. When you arrived to pick up the vehicle, our team attempted to assist; however, the interaction escalated and included the use of profanity toward our staff. Upon leaving the dealership, a set of keys belonging to another customer was mistakenly taken. When we reached out to address this, inappropriate language was again directed toward our service advisor, and the request to return the keys were initially refused. Arrangements were eventually made for their return, which required one of our employees to retrieve them. We strive to provide professional and respectful service to all customers, and we ask that the same courtesy be extended to our team.

September 29, 2025

Dealership Rating
Employee Rating

Highly recommend. Kaleb was very knowledgeable and helped me understand the issue with my truck. Had it in and out of the shop with no problems. Customer service was a More

by Daphne Montague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Marshal Mize Ford responded

Thank you for the review! 🌟 We’re glad Kaleb was knowledgeable and got your truck in and out with no problems. 🚙 We appreciate your recommendation and kind words!

September 20, 2025

Dealership Rating
Employee Rating

Great service center, Kaleb. Customer oriented dealership, Brad. Local business and local employees. Highly recommend. More

by Demclem4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Doty

Sep 29, 2025

Marshal Mize Ford responded

Thank you for the great review! We’re so glad to hear that Kaleb and Brad provided excellent, customer-oriented service and that you appreciate supporting a local business with local employees. We truly appreciate your recommendation and thank you for choosing Marshal Mize Ford!

May 22, 2025

Dealership Rating
Employee Rating

I was able to schedule an appointment for my F150 and wait for it to be done. No problems with only an hour wait. More

by gatkinson248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 03, 2025

Dealership Rating
Employee Rating

Convenient location, friendly staff and dependable service accurately performed. Have purchased several vehicles at Marshall-Mize. A very satisfied customer. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2025

Marshal Mize Ford responded

Frank, Thank you for your glowing review! We’re delighted to hear that you find our location convenient, our staff friendly, and our service dependable and accurate! Your satisfaction means the world, and we’re excited to continue serving you!

April 19, 2025

Dealership Rating
Employee Rating

Great experience with them. The service advisor was excellent and very informative. Will definitely be back More

by cnonic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Kraft

Apr 26, 2025

Marshal Mize Ford responded

Thank you for your fantastic feedback! We’re delighted that you had a great experience and found our service advisor excellent and informative. We can’t wait to welcome you back for your next visit!

April 14, 2025

Dealership Rating
Employee Rating

Kaleb took the time to accurately understand the issue we were having with our vehicle and seems to have solved the problem. This was the 4th time we had brought it in to try to resolve a problem. We really More

by susanrouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2025

Marshal Mize Ford responded

Thank you for sharing your feedback! We’re pleased to hear that Kaleb took the time to carefully understand the issue with your vehicle on your fourth visit and seems to have resolved it. We greatly appreciate your patience and value your comments about Kaleb’s dedication to addressing the problem. We look forward to making your next visit a 5-star-worthy experience!

March 28, 2025

Dealership Rating
Employee Rating

People are great, service quick and cost efficent. The shuttle service allows me to work on my stuff while my truck is being serviced. More

by JoeBer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Marshal Mize Ford responded

Thank you for your positive feedback! We’re thrilled that you found our people great, the service quick and cost-efficient, and that the shuttle service helped you stay productive while your truck was being serviced. We look forward to being of service again soon!

1

Dealership Inventory (55 Vehicles)

used 2020 Tesla Model 3 car, priced at $21,500
2020 Tesla Model 3
used
Red Multi exterior
Automatic
All-wheel Drive
used 2021 Lexus RX 350 car, priced at $33,389
2021 Lexus RX 350
used
Eminent White Pearl exterior
Automatic
Front-wheel Drive
used 2017 Ford Fusion Hybrid car, priced at $8,706
2017 Ford Fusion Hybrid
used
Magnetic exterior
CVT
Front-wheel Drive
used 2020 Kia Sorento car, priced at $14,284
2020 Kia Sorento
used
Snow White Pearl exterior
Automatic
Front-wheel Drive
used 2024 Ford Transit-250 car, priced at $32,000
2024 Ford Transit-250
used
Oxford White exterior
Automatic
Rear-wheel Drive
used 2014 Honda Accord car, priced at $7,600
2014 Honda Accord
used
White exterior
Automatic
Front-wheel Drive