Kaleb Perkins

Most of the staff are pretty knowledgeable dealership can make some upgrades. Previously had a not so good experience. This time had a different advisory and everyone was on one accord. make some upgrades. Previously had a not so good experience. This time had a different advisory and everyone was on one accord. More

by MORROWBENSON63 Verified Customer Verified Customer

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Great service and great Customer service! Love the inspection video to see everything going on. Love the inspection video to see everything going on. More

by DESTINEE.WATSON91 Verified Customer Verified Customer

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Staff never disappoints. Superb customer service and exceptional support. Dealership is always clean, ambient lighting, comfortable seating, and knowledgeable staff Superb customer service and exceptional support. Dealership is always clean, ambient lighting, comfortable seating, and knowledgeable staff More

by LORENA1269 Verified Customer Verified Customer

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Very friendly staff where everyone is always welcoming. I always have a great experience with great service I always have a great experience with great service More

by ebonylegette Verified Customer Verified Customer

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Great customer service! Thanks for making me feel like a valued customer. I will return to this location for service. Thanks for making me feel like a valued customer. I will return to this location for service. More

by DWCOE Verified Customer Verified Customer

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I am extremely disappointed with the lack of professionalism at Audi of Columbia. My car has been sitting there for 3 weeks, and I still have no update or estimated time on when it will even be professionalism at Audi of Columbia. My car has been sitting there for 3 weeks, and I still have no update or estimated time on when it will even be looked at. No one has reached out with any status update in all this time, which is completely unacceptable for a luxury brand dealership. On top of the inconvenience, I was not offered a loaner vehicle, leaving me without transportation while my car remains untouched. It is clear they do not have the proper staff or trained technicians to service electric vehicles, which raises serious concerns for Audi owners who rely on them for specialized care. Audi of Columbia needs to invest in skilled, properly trained EV technicians, and improve communication with customers. The level of disregard shown throughout this experience is unprofessional, disappointing, and does not reflect the standard expected from an Audi dealership. More

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Knowledgeable team and good communication. Waiting area has nice amenities and work stations are available. Waiting area has nice amenities and work stations are available. More

by ANDREW@SATTLERCONSULTING.COM Verified Customer Verified Customer

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I drop my suv off to get a oil change and that was done quickly quickly More

by bwmusicbusiness Verified Customer Verified Customer

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Linda was extremely helpful and kept us updated every step of the service process. The service manager provided a detailed video and rundown of the status of our vehicle’s inspection. step of the service process. The service manager provided a detailed video and rundown of the status of our vehicle’s inspection. More

by Lintingerg Verified Customer Verified Customer

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Another great experience at Audi of Columbia. Linda Hughes was such a fantastic service advisor. She was invaluable and accommodating with my service needs. Audi of Columbia is ALWAYS a MUST for Linda Hughes was such a fantastic service advisor. She was invaluable and accommodating with my service needs. Audi of Columbia is ALWAYS a MUST for my car service needs. All the representatives I've dealt with were always top-notch, from sales (Jarret Cox) to service (Kaleb Perkins & Linda Hughes). Audi of Columbia sets the standard for all service centers!!! More

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