Kamal Pokrel | Page 2

After eight weeks looking for a certified Mazda CX-30 Turbo Premium in my home state of NJ, I was ready to give up. Totally disgusted with the hidden fees & lying sales associates/managers from many deal Turbo Premium in my home state of NJ, I was ready to give up. Totally disgusted with the hidden fees & lying sales associates/managers from many dealerships. I then found Koeppel Mazda. I found a vehicle on line with 2,500 miles that had everything my wife & I were looking for. I called & spoke to Kamal Pokhrel, a pre-owned specialist. When he gave me the price I asked him what about the thousands of dollars of hidden fees. He replied "sir, that is the price". After falling off my chair, Kamal said to hold the car, he would need a $500 deposit through a credit card. I asked upon inspection of the vehicle, if I didn't like it, would I get a refund? He said "absolutely" UNLIKE A NJ DEALERSHIP! The next day I met Kamal & the pre-owned sales manager, Sherette Corsey. I inspected the vehicle & found a small issue. Sherette told me no worries & she would take care of it. So she did! I found Sherette to be a delightful surprise to what I was used to. We talked at length about many things. I found her to be warm & honest as the day is long. I purchased the vehicle & drove 60 miles to my home. What a machine!!! When my wife saw it she had tears of joy. The car is mainly for her. A couple of days later, I saw a tiny gouge or tear on the sidewall of the left rear tire that I didn't see upon inspection. I sent a picture to Kamal & he said he would run it by Sherette & didn't think it was a problem. Today they gave me a brand new tire. The service department was terrific as well & answered many questions I had about the CX-30! I realize car dealers are in the business to make money. Nothing wrong with that. However, with Sherette & Kamal I felt like part of the deal for them was making me happy as well. And in turn, I felt that made them happy. In other words, it wasn't just about the money. Anyone who may be having a problem finding their dream Mazda, give Koeppel Mazda in Jackson Heights Queens a shot. Give Kamal Pokhrel a call. I cannot say this strongly enough. More

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Had a great experience here! Kamal was wonderful and made the experience 10x better! I will definitely be recommending this dealership! Kamal was wonderful and made the experience 10x better! I will definitely be recommending this dealership! More

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Kamal made this experience pleasant. He was patient, informative, and answered all my questions. Highly recommend this place and especially, Kamal. He was patient, informative, and answered all my questions. Highly recommend this place and especially, Kamal. More

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I recently bought a Cx-5 fom here. Kamal my salesperson was very kind, I did not feel pressured to buy anything. Everything went smoothly. Ask for Kamal when buying your vehicle. Kamal my salesperson was very kind, I did not feel pressured to buy anything. Everything went smoothly. Ask for Kamal when buying your vehicle. More

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I had a great experience working with Kamal on my first car purchase. He is very kind, honest, and professional. The process was pretty stressful for me since I am a new car owner, but Kamal helped me to m car purchase. He is very kind, honest, and professional. The process was pretty stressful for me since I am a new car owner, but Kamal helped me to make the best choice for myself without pushing even for a second. I knew I was in good hands and could trust him. He explained everything in detail about the car I was interested in and made the process very smooth. He cares about his clients and goes above and beyond to make sure I had all the important information I needed. I highly recommend Kamal, it was a pleasure to work with him, and thanks to him I had a great experience at Koeppel Mazda. More

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Kamal is very honest and very helpful, he has all the qualities you look for when buying from a dealership. Highly recommend! qualities you look for when buying from a dealership. Highly recommend! More

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Mr.Kamal is very welcoming and honest person. It was pleasure to make a deal with him! Explained everything about the car and answered all my questions!I will definitely refer my people to him! pleasure to make a deal with him! Explained everything about the car and answered all my questions!I will definitely refer my people to him! More

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Kamal made the car buying experience easy for us. He walked us through the process every step of the way without any pressure at all. Kamal was open and honest- and answered all questions as thorough He walked us through the process every step of the way without any pressure at all. Kamal was open and honest- and answered all questions as thoroughly as he could. There is enough stress with going through a major purchase, but Kamal alleviated all of that for us with his easygoing personality, respect, and attention. It never felt like he was trying to sell us a car for one moment. Rather, we felt he was really trying to help us find the best solution for our needs. Kamal really serves 10 stars out of 5. More

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Loved my experience at Koeppel Mazda. Kamal was very helpful, he went above and beyond to make sure I had all the car information required to make the right decision. Out of five stars, I Kamal was very helpful, he went above and beyond to make sure I had all the car information required to make the right decision. Out of five stars, I give him six! - Kelly L. More

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We had a great experience working with Kamal for our vehicle. Kamal was very responsive and answered all the questions we had. Look for Kamal when you go to buy your Mazda. vehicle. Kamal was very responsive and answered all the questions we had. Look for Kamal when you go to buy your Mazda. More

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