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Kara Owens
Kara Owens at Thomas Cumberland Subaru

Kara Owens

Client Advisor

Thomas Cumberland Subaru

10325 Mt Savage Rd NW
Cumberland, MD 21502

Contact Me
5.0
99 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

5 yrs, 4 mos

Languages Spoken

English English

5.0

99 Reviews

Write a Review

99 Reviews of Kara Owens

November 26, 2024

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Employee Rating

Kara was very helpful with the purchasing of our new car. The process was quite quick. Would definitely recommend seeing Kara for your vehicle needs! More

by Katlynn Hickey
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 27, 2024

Thomas Cumberland Subaru responded

We appreciate you taking the time to share your experience with us. We are thrilled to hear that Kara was able to make your car buying experience quick and easy. We strive to provide our customers with exceptional service, and we are glad that Kara was able to meet your needs. We hope you enjoy your new car!

November 01, 2024

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Employee Rating

Kara was wonderful to work with. Very knowledgeable, pleasant, and respectful. Instead of using high pressure sales tactics, which we would immediately walk away from, she was pati More

by Whsimpson1
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Purchase Time
Recommend Dealer
Yes
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Nov 06, 2024

Thomas Cumberland Subaru responded

We're thrilled to hear that Kara provided you with such a positive experience! We strive to create a welcoming and informative environment for all our customers, and Kara's dedication to providing exceptional service is a testament to our commitment.

September 25, 2024

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Kara and other staff were all wonderful and made buying a new car a breeze! More

by Jessicamaynard2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Madelyn Greethurst

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Sep 26, 2024

Thomas Cumberland Subaru responded

Thank you for your kind words about Kara and your experience at Thomas Automotive! We're so glad to hear that Kara made your car buying process enjoyable.

September 08, 2024

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Kara does a great job! She is very helpful and always makes the purchasing process very easy. More

by efrazee.2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith, Tamara Metz

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Sep 10, 2024

Thomas Cumberland Subaru responded

Thank you for your kind words about Kara! We're thrilled to hear that she made your car-buying experience enjoyable. Her dedication to providing excellent customer service is a valuable asset to our team. We appreciate your business and hope to see you again soon!

July 31, 2024

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This is my 3rd purchase. 2 used and now a new. All of them have been great! Fast easy experience with sales and finance. If you are looking for a vehicle, be sure to check th More

by cjguthrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Folk , David Johns

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Aug 05, 2024

Thomas Cumberland Subaru responded

We're absolutely delighted to know you've had such a great experience with us on all three purchases! Your satisfaction is our top priority. Thank you for choosing Thomas Automotive and for taking the time to share your kind words.

June 22, 2024

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Have used this dealership multiple times. Always pleased with the courtesy and help provided. Thank you, Thomas ! More

by CAH
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Trade-in Experience
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Recommend Dealer
Yes
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Jun 24, 2024

Thomas Cumberland Subaru responded

Thank you for the kind review and taking the time to share your experience! We're thrilled to hear that you've consistently been pleased with the courtesy and service you've received at our dealership. We strive to provide a positive experience for all our customers, and your feedback lets us know we're on the right track. Is there anything we can do to earn that extra star on your next visit?

June 12, 2024

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Employee Rating

Good, reliable service every time. They strive to get you the beat deal and service available More

by vickisharp825
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Trade-in Experience
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Recommend Dealer
Yes
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Jun 17, 2024

Thomas Cumberland Subaru responded

Thank you so much for taking the time to leave us a review! We at Thomas Automotive are thrilled to hear that you've consistently had good, reliable service here. We strive to provide our customers with the best possible experience, and your feedback lets us know we're on the right track.

May 28, 2024

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The only reason I stopped at the dealership was because I wanted a cup of coffee. I ended up buying a new Hyundai from Nate Hoffman, just one of the personable members of the Thomas sales team. Nate assisted More

by jorevee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Loughrie, Nate Hoffman

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May 29, 2024

Thomas Cumberland Subaru responded

Thank you for sharing your experience at Thomas! We're thrilled you had a positive interaction with Nate Hoffman and the sales team. While a complimentary cup of coffee is always a nice perk, we're so happy Nate's genuine care helped you find the perfect Hyundai for your needs.

May 05, 2024

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Employee Rating

Great place to buy a vehicle! !!!! They did NOT push me to buy a vehicle at all!!!! I got a 2021 Hyundai Santa Fe and I love it!!! She kept in touch & answered all my questions!!! More

by reneesnyder85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Carpenter

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May 20, 2024

Thomas Cumberland Subaru responded

That's fantastic to hear! It sounds like you had a really positive experience at our dealership. Finding a place with no pressure and a helpful salesperson can make a big difference in the car buying process. Congrats on your new 2021 Hyundai Santa Fe! Enjoy the ride!

April 03, 2024

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Employee Rating

We worked with Kara Owens. Thought she was great, very knowledgeable and responsive to all our questions. Also, quite accessible. Would recommend her to anyone. More

by Marilyn
Recommend Dealer
Yes
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Apr 17, 2024

Thomas Cumberland Subaru responded

Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that Kara Owens provided you with a positive experience at Thomas Automotive. We truly appreciate you highlighting her knowledge, responsiveness, and accessibility – that's exactly the kind of service we strive to deliver to all our customers.

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