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Karen Anderson
20 Reviews
20 Reviews
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20 Reviews of Karen Anderson
Verified Customer
June 10, 2025
Very professional and courteous enjoy the visit very helpful and knowledgeable really grateful. Very very thankful helpful and knowledgeable really grateful. Very very thankful More
by mmckinne34
Other Employees Tagged: Daniel Cushner
June 08, 2025
Owens Mills BMW has been a pleasure to work with and they helped me find my perfect vehicle. helped me find my perfect vehicle. More
by Mike England
Other Employees Tagged: Daniel Kim
June 06, 2025
The staff are always polite courteous friendly and professional. They take time to explain everything and every step so I understand what is going to happen, they are knowledgeable. I am always made t professional. They take time to explain everything and every step so I understand what is going to happen, they are knowledgeable. I am always made to feel that I am a valued customer. More
by prescolg49
Other Employees Tagged: David Hess, Daniel Kim, Michelle Jackson, Daniel Cushner, Mark Johnson, Derrick Edwards
May 23, 2025
Perfect service, Mark is very professional and keeps you informed. The pricing is well explained with no surprises. I have been going to this dealer for over 10 years and they have never disappointed. informed. The pricing is well explained with no surprises. I have been going to this dealer for over 10 years and they have never disappointed. More
by thomas1470
Other Employees Tagged: Mark Johnson
May 12, 2025
10 stars go to Marshall, who is no longer the Service Manager. I was just informed about this on my last visit. He will be missed, and he was a valuable asset to this store/Imran. However, I was introduc Manager. I was just informed about this on my last visit. He will be missed, and he was a valuable asset to this store/Imran. However, I was introduced to Stacey several years ago by Marshall, who has been instrumental in keeping me coming back to this Store. She is now the ONE who goes above and beyond to resolve issues and 10*s for not only her problem solving but for her attention to my Service needs. She even took the time to drive to my house to pick up the loaner and deliver my car clean as a whistle! I had some concerns about my paint, and she made sure that Imran gave my/her query the final stamp of Approval. Please make sure that Stacey is commended for her invaluable customer care. Thank you, Stacey! Chris L. More
by christopher.lane
Other Employees Tagged: Imran Javed
May 07, 2025
I felt the process of getting it done was simple, however every time I pick my car up from here it smells like grease inside. This time was superior to all other times, it appeared as if grease was on my dr every time I pick my car up from here it smells like grease inside. This time was superior to all other times, it appeared as if grease was on my driver side seat and someone attempted to wipe it which left the seat dark and shiny. My car is a BMW X7M 2024. When bringing it to the original place that I bought it, I would hope a 130k car would be handled with car. It was treated like a beater. I am nervous to return for my next service. I've also had occasions where the music was on different channels and the driver seat is never repositioned back correctly. I would have expected more from BMW service center and each time I return I'm disappointed. More
by olanphar
Other Employees Tagged: Imran Javed, David Hess, Daniel Kim, Michelle Jackson, Eric Lowery, Howard Mei, Daniel Cushner, Mark Johnson, Derrick Edwards , Why I am rating specifically named people, I don't know them by name/
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