Karen Anderson | Page 3

Very professional and courteous enjoy the visit very helpful and knowledgeable really grateful. Very very thankful helpful and knowledgeable really grateful. Very very thankful More

by mmckinne34 Verified Customer Verified Customer

Report | Print

Owens Mills BMW has been a pleasure to work with and they helped me find my perfect vehicle. helped me find my perfect vehicle. More

by Mike England Verified Customer Verified Customer

Report | Print

The staff are always polite courteous friendly and professional. They take time to explain everything and every step so I understand what is going to happen, they are knowledgeable. I am always made t professional. They take time to explain everything and every step so I understand what is going to happen, they are knowledgeable. I am always made to feel that I am a valued customer. More

by prescolg49 Verified Customer Verified Customer

Report | Print

I purchased my car, and continued getting excellent service for 8 years. I love this location. service for 8 years. I love this location. More

by lpbrooklyn50 Verified Customer Verified Customer

Report | Print

Perfect service, Mark is very professional and keeps you informed. The pricing is well explained with no surprises. I have been going to this dealer for over 10 years and they have never disappointed. informed. The pricing is well explained with no surprises. I have been going to this dealer for over 10 years and they have never disappointed. More

by thomas1470 Verified Customer Verified Customer

Report | Print

10 stars go to Marshall, who is no longer the Service Manager. I was just informed about this on my last visit. He will be missed, and he was a valuable asset to this store/Imran. However, I was introduc Manager. I was just informed about this on my last visit. He will be missed, and he was a valuable asset to this store/Imran. However, I was introduced to Stacey several years ago by Marshall, who has been instrumental in keeping me coming back to this Store. She is now the ONE who goes above and beyond to resolve issues and 10*s for not only her problem solving but for her attention to my Service needs. She even took the time to drive to my house to pick up the loaner and deliver my car clean as a whistle! I had some concerns about my paint, and she made sure that Imran gave my/her query the final stamp of Approval. Please make sure that Stacey is commended for her invaluable customer care. Thank you, Stacey! Chris L. More

by christopher.lane Verified Customer Verified Customer

Report | Print

I felt the process of getting it done was simple, however every time I pick my car up from here it smells like grease inside. This time was superior to all other times, it appeared as if grease was on my dr every time I pick my car up from here it smells like grease inside. This time was superior to all other times, it appeared as if grease was on my driver side seat and someone attempted to wipe it which left the seat dark and shiny. My car is a BMW X7M 2024. When bringing it to the original place that I bought it, I would hope a 130k car would be handled with car. It was treated like a beater. I am nervous to return for my next service. I've also had occasions where the music was on different channels and the driver seat is never repositioned back correctly. I would have expected more from BMW service center and each time I return I'm disappointed. More

by olanphar Verified Customer Verified Customer

Report | Print

Quick and straight to the point. He really worked with me on the deal. Fantastic He really worked with me on the deal. Fantastic More

by SHADI18888 Verified Customer Verified Customer

Report | Print

All the best BMW. I loved to be at this dealership. We liked our purchase. I loved to be at this dealership. We liked our purchase. More

by RS91952 Verified Customer Verified Customer

Report | Print

Professional working environment. Clean. Fair discounts plenty of vehicles to pick from process and making deal fast. Sale person very knowledgeable Clean. Fair discounts plenty of vehicles to pick from process and making deal fast. Sale person very knowledgeable More

by oran_25789 Verified Customer Verified Customer

Report | Print