Courteous, kind and professional team at BMW!
I found the perfect vehicle!
I had an awesome experience!
I found the perfect vehicle!
I had an awesome experience!
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by asingletary1209
Verified Customer
Verified Customer
Oct 21, 2025 -
BMW of Owings Mills responded
Thank you so much for your amazing review! We’re delighted to hear that you found the perfect vehicle and had an awesome experience with our courteous and professional team at BMW of Owings Mills. Your kind words mean a great deal to us, and we look forward to assisting you again in the future!
Sincerely, The Team at BMW of Owings Mills
I don’t know how they do it, but EVERYONE is ALWAYS so
kind. Highly recommend!
kind. Highly recommend!
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by TJ
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2025 -
BMW of Owings Mills responded
Thank you for your feedback, TJ! We are happy to hear that you consistently experience kindness from our team at BMW of Owings Mills. Your recommendation means a lot to us. We look forward to welcoming you back soon.
Sincerely, The Team at BMW of Owings Mills
I'm very happy with my service experience at BMW.
Mark Johnson is very professional,friendly and answers my questions in order for me to make informed decision about the health of my vehicle.
Kar
Mark Johnson is very professional,friendly and answers my questions in order for me to make informed decision about the health of my vehicle.
Karen Anderson is my awesome sales person. She made my car shopping experience extremely pleasant in April. She worked diligently with the finance team to ensure that I was matched with best vehicle for me.
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by kingobie10
Verified Customer
Verified Customer
Oct 03, 2025 -
BMW of Owings Mills responded
Thank you for your wonderful review! We're thrilled to hear that you had such a positive service experience at BMW of Owings Mills. It's great to know that Mark provided you with professional and thorough assistance regarding your vehicle's health. We're also glad that Karen made your car shopping experience enjoyable and worked hard to find the perfect vehicle for you. We appreciate your feedback and look forward to seeing you again soon!
Sincerely, The Team at BMW of Owings Mills
Mark was Professional.
Polite and Knowledgeable. He greeted me with a smile and kept me updated.
Polite and Knowledgeable. He greeted me with a smile and kept me updated.
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by dstrednails
Verified Customer
Verified Customer
Service Price Transparency
Sep 26, 2025 -
BMW of Owings Mills responded
Thank you for your wonderful review! We’re thrilled to hear that Mark provided you with a professional and knowledgeable experience at BMW of Owings Mills. Your satisfaction is our priority, and we appreciate you taking the time to share your positive feedback. We look forward to seeing you again soon!
Sincerely, The Team at BMW of Owings Mills
The dealership staff is always pleasant, knowledgeable,
and professional. The service and parts departments are easily accessible.
and professional. The service and parts departments are easily accessible.
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by THREATFELIX65
Verified Customer
Verified Customer
Service Price Transparency
Sep 15, 2025 -
BMW of Owings Mills responded
Thank you for your wonderful feedback! We're thrilled to hear that you found our staff at BMW of Owings Mills to be pleasant, knowledgeable, and professional. It's great to know that you had a positive experience with our service and parts departments as well. We appreciate your support and look forward to welcoming you back soon!
Sincerely, The Team at BMW of Owings Mills
This is my fourth BMW purchased with BMW of Owings Mills,
and each experience has been outstanding. Mrs. Karen Anderson and the entire team make the process seamless, professional, and customer-focused from
and each experience has been outstanding. Mrs. Karen Anderson and the entire team make the process seamless, professional, and customer-focused from start to finish. Their commitment goes above and beyond, including arranging shipment of my third BMW to me in Gainesville, Florida in 2024—a service that truly reflects their dedication. I continue to bypass BMW of Annapolis because the level of care, trust, and excellence at Owings Mills is unmatched. I highly recommend Karen and the team for anyone seeking a stress-free, exceptional BMW experience.
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by Michelle H.
Verified Customer
Verified Customer
Sep 10, 2025 -
BMW of Owings Mills responded
Thank you so much, Michelle! We truly appreciate your loyalty to BMW of Owings Mills and are thrilled to hear about your outstanding experiences. It's wonderful to know that Karen and our team have provided you with seamless, professional service and that we could assist with the shipment of your BMW to Florida. Your high recommendation means a lot to us, and we look forward to continuing to serve you in the future. Enjoy your new BMW!
Sincerely, The Team at BMW of Owings Mills
Karen Anderson was great!
!! she was pleasant and she cared!! she was also awesome with her follow up!!
!! she was pleasant and she cared!! she was also awesome with her follow up!!
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by jasmine42691
Verified Customer
Verified Customer
Aug 30, 2025 -
BMW of Owings Mills responded
Thank you for your kind words, Jasmine! We’re thrilled to hear that Karen provided you with such a positive experience at BMW of Owings Mills. Her dedication to our customers is truly appreciated. We hope to see you again soon!
Sincerely, The Team at BMW of Owings Mills
This dealership is very professional very clean very
people friendly. I truly love my sales person Karen Anderson she is top-tier.
people friendly. I truly love my sales person Karen Anderson she is top-tier.
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by rxchristian12
Verified Customer
Verified Customer
Aug 16, 2025 -
BMW of Owings Mills responded
Thank you for your wonderful review! We're so pleased to hear that you had a great experience at BMW of Owings Mills and that Karen provided you with outstanding service. We take pride in our professionalism and welcoming atmosphere. Enjoy your vehicle, and we look forward to seeing you again soon!
Sincerely, The Team at BMW of Owings Mills
I've been dealing with BMW of Owings Mills (fka Northwest
BMW) for decades. The experience is always outstanding.
BMW) for decades. The experience is always outstanding.
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by rgl4055
Verified Customer
Verified Customer
Aug 13, 2025 -
BMW of Owings Mills responded
Thank you for sharing your experience! We truly appreciate your loyalty to BMW of Owings Mills over the years. It’s wonderful to hear that you consistently have an outstanding experience with us. We look forward to serving you for many more decades to come!
Sincerely, The Team at BMW of Owings Mills
Working with Karen was such a delight and made me feel
comfortable and confident the whole time I was there.
comfortable and confident the whole time I was there.
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by anwilson0
Verified Customer
Verified Customer
Aug 10, 2025 -
BMW of Owings Mills responded
Thank you for your wonderful feedback, An! We're thrilled to hear that Karen provided you with such a delightful experience at BMW of Owings Mills. Your comfort and confidence are our top priorities, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back in the future!
Sincerely, The Team at BMW of Owings Mills