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Karen Anderson
Karen Anderson at BMW of Owings Mills

Karen Anderson

Client Advisor

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

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4.9
32 Reviews
4.9

32 Reviews

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32 Reviews of Karen Anderson

September 25, 2025

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Mark was Professional. Polite and Knowledgeable. He greeted me with a smile and kept me updated. More

by dstrednails
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Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Eric Lowery, Mark Johnson

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September 15, 2025

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The dealership staff is always pleasant, knowledgeable, and professional. The service and parts departments are easily accessible. More

by THREATFELIX65
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Kim, Michelle Jackson, Mark Johnson

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Sep 15, 2025

BMW of Owings Mills responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our staff at BMW of Owings Mills to be pleasant, knowledgeable, and professional. It's great to know that you had a positive experience with our service and parts departments as well. We appreciate your support and look forward to welcoming you back soon! Sincerely, The Team at BMW of Owings Mills

September 09, 2025

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This is my fourth BMW purchased with BMW of Owings Mills, and each experience has been outstanding. Mrs. Karen Anderson and the entire team make the process seamless, professional, and customer-focused from More

by Michelle H.
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Recommend Dealer
Yes
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Sep 10, 2025

BMW of Owings Mills responded

Thank you so much, Michelle! We truly appreciate your loyalty to BMW of Owings Mills and are thrilled to hear about your outstanding experiences. It's wonderful to know that Karen and our team have provided you with seamless, professional service and that we could assist with the shipment of your BMW to Florida. Your high recommendation means a lot to us, and we look forward to continuing to serve you in the future. Enjoy your new BMW! Sincerely, The Team at BMW of Owings Mills

August 30, 2025

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Karen Anderson was great! !! she was pleasant and she cared!! she was also awesome with her follow up!! More

by jasmine42691
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Recommend Dealer
Yes
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Aug 30, 2025

BMW of Owings Mills responded

Thank you for your kind words, Jasmine! We’re thrilled to hear that Karen provided you with such a positive experience at BMW of Owings Mills. Her dedication to our customers is truly appreciated. We hope to see you again soon! Sincerely, The Team at BMW of Owings Mills

August 15, 2025

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This dealership is very professional very clean very people friendly. I truly love my sales person Karen Anderson she is top-tier. More

by rxchristian12
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Recommend Dealer
Yes
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Aug 16, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're so pleased to hear that you had a great experience at BMW of Owings Mills and that Karen provided you with outstanding service. We take pride in our professionalism and welcoming atmosphere. Enjoy your vehicle, and we look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

August 13, 2025

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I've been dealing with BMW of Owings Mills (fka Northwest BMW) for decades. The experience is always outstanding. More

by rgl4055
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Recommend Dealer
Yes

Other Employees Tagged: David Hess

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Aug 13, 2025

BMW of Owings Mills responded

Thank you for sharing your experience! We truly appreciate your loyalty to BMW of Owings Mills over the years. It’s wonderful to hear that you consistently have an outstanding experience with us. We look forward to serving you for many more decades to come! Sincerely, The Team at BMW of Owings Mills

August 09, 2025

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Working with Karen was such a delight and made me feel comfortable and confident the whole time I was there. More

by anwilson0
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Recommend Dealer
Yes
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Aug 10, 2025

BMW of Owings Mills responded

Thank you for your wonderful feedback, An! We're thrilled to hear that Karen provided you with such a delightful experience at BMW of Owings Mills. Your comfort and confidence are our top priorities, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back in the future! Sincerely, The Team at BMW of Owings Mills

August 03, 2025

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Overall car buying experience and service are excellent and they all worked like a team. More

by prashanthbvs
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hess, Daniel Kim, Eric Lowery, Howard Mei, Daniel Cushner

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Aug 03, 2025

BMW of Owings Mills responded

Thank you for your fantastic review! We're thrilled to hear that your overall car buying experience at BMW of Owings Mills was excellent and that our team worked together seamlessly. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. Looking forward to assisting you again in the future. Sincerely, The Team at BMW of Owings Mills

July 29, 2025

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Karen was flexible, persistent, consistent and encouraging. Her service alone would makes me want to be a loyal BMW customer. She went above and beyond to get me the car I wanted. I can’t thank More

by azania.olumiji
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 29, 2025

BMW of Owings Mills responded

Thank you, Azania! We are happy to hear that Karen provided you with exceptional service and went above and beyond to help you get the car you wanted. Your loyalty means a lot to us at BMW of Owings Mills. We look forward to assisting you on your next visit. Sincerely, The Team at BMW of Owings Mills

July 24, 2025

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Derrick,the service advisor,was extremely helpful from start to finish! He even helped to was my car so I could get out in a timely fashion. His customer service was outstanding!!! More

by skroh
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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Jul 24, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear that Derrick provided you with outstanding service at BMW of Owings Mills. It's great to know he went above and beyond to help you, including washing your car! We appreciate your support and look forward to serving you again in the future. Safe travels! Sincerely, The Team at BMW of Owings Mills

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