Karen Collins
Karen Collins at Nucar Chevrolet of New Castle

Karen Collins

Chevrolet Sales Manager

Nucar Chevrolet of New Castle

174 N Dupont Hwy
New Castle, DE 19720

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4.8
88 Reviews

Karen has 30+years of auto experience, and has spent 21 years with Nucar. She is just a mom that sells cars! Her daughter is her inspiration to succeed; when she was a single mom, failure was not an option. Her goal was to raise a strong, self sufficient daughter….mission accomplished!! Karen is now married to her wonderful husband Bob who will soon celebrate their 13th wedding anniversary. When she is not working, Karen enjoys spending time at the beach and loves working in her garden. Her philosophy is to treat her clients like family with the respect they deserve. She looks forward to earning your business! Karen knows you have a choice and would like to thank you for choosing Nucar and her!

Dealership Experience

21 yrs, 7 mos

Industry Experience

42 yrs, 7 mos

4.8

88 Reviews

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88 Reviews of Karen Collins

July 14, 2025

Dealership Rating
Employee Rating

Sales team is great. Service is bad at best, worse if your a woman. I will not allow my wife to go in by herself. More

by eurich_c
Service Price Transparency
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Recommend Dealer
No
Jul 15, 2025

Nucar Chevrolet of New Castle responded

We take this feedback very seriously and strongly disagree with the claim that our service team treats anyone differently based on gender. We pride ourselves on treating every customer with respect, professionalism, and fairness—regardless of who they are. If there was a specific issue with your service experience, we’d genuinely like to understand what happened. Please give us a call at 877 613-4094 so we can address your concerns directly and make things right. Thank you.

July 06, 2025

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Great Service, wonderful sales Team Great experience. Made purchasing a car Fun Again. Dr. Collins More

by Ccol646117
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Castner, Nate Guzman

Jul 08, 2025

Nucar Chevrolet of New Castle responded

Thank you, Dr. Collins! We're thrilled to hear you had a great experience and that our team made car buying fun again. Enjoy your new ride!

July 03, 2025

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This is our 5th new car we have bought from Nucar. Or sales person Jacob was great. He kept us in the loop while we waited for our Tahoe to arrive. He made the buying process as quick and painless a More

by JAYDAVID123
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Madden, Sam Odongkara

Jul 08, 2025

Nucar Chevrolet of New Castle responded

Thank you for your continued loyalty and kind words! We're thrilled Jacob and Karen made your 5th purchase just as smooth and enjoyable. Enjoy your new Tahoe—we look forward to seeing you again!

July 02, 2025

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Great sales person Randy Mcleod. Great sales manager Karen Collins. The team made my choice to buy from Nucar Chevy a very easy decision. They were professional, knowledgeable and pe More

by delnurse
Recommend Dealer
Yes

Other Employees Tagged: Randy McLeod

Jul 08, 2025

Nucar Chevrolet of New Castle responded

Thank you for the amazing review! We're thrilled to hear Randy and Karen made your experience so smooth and memorable. It’s great to know their follow-up and care stood out—we truly appreciate your trust in us!

June 29, 2025

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WE LOVE OUR NuCAR STAFF. FRIENDLY & EASY TO WORK WITH. LOVE OUR KAREN AT THE FRONT DESK. More

by DIXWOO
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Recommend Dealer
Yes
Jun 30, 2025

Nucar Chevrolet of New Castle responded

Thank you so much for the kind words! We're thrilled to hear you love our team—and we'll be sure to pass the love along to Karen at the front desk!

June 18, 2025

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Great people, great experience! Randy, made sure that I was comfortable in my deal and did not push me to make a decision I wasn’t ready for. More

by madison334718
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Recommend Dealer
Yes
Jun 18, 2025

Nucar Chevrolet of New Castle responded

Thank you for the great review! We're glad Randy provided a comfortable, no-pressure experience. We appreciate your kind words and hope you enjoy your new vehicle!

June 18, 2025

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Great people, great experience! Randy, made sure that I was comfortable in my deal and did not push me to make a decision I wasn’t ready for. More

by madison334718
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2025

Nucar Chevrolet of New Castle responded

Thank you for the kind words! We're glad to hear Randy made you feel comfortable and supported throughout the process. We appreciate your trust and are happy you had a great experience!

June 17, 2025

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Everything was great with Randy and Frank. Great experience overall. Just disappointed in your sales manager. She leaves a lot to be desired. Talking down to me 15 seconds after meeting me for More

by BTOUCHETTE
Sales Price Transparency
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Recommend Dealer
Yes
Jun 18, 2025

Nucar Chevrolet of New Castle responded

Thank you for your feedback and for recognizing Randy and Frank—we're glad they provided a great experience. We're truly sorry to hear about your interaction with our sales manager and how it impacted your visit. That’s not the impression we want to leave, especially after you traveled such a distance. We appreciate you bringing this to our attention and will address it internally to ensure a better experience moving forward.

June 12, 2025

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One thing about Randy is that he is very persistent and true to his word! More

by afell2
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Recommend Dealer
Yes
Jun 13, 2025

Nucar Chevrolet of New Castle responded

Thank you for the kind words! We're glad to hear that Randy’s persistence and integrity stood out. We'll be sure to pass along your appreciation!

June 04, 2025

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Employee Rating

The whole experience of buying my truck at NuCar was excellent. Kyi was a great salesman and I would recommend him and this dealership for your new or used car needs. More

by fjlewandowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Montelongo

Jun 05, 2025

Nucar Chevrolet of New Castle responded

Thank you for the great review! We're thrilled to hear you had an excellent experience and that Kyi took great care of you. Enjoy your new truck, and thank you for the recommendation!

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