Karen Howard
Karen Howard at Spitzer Jeep RAM Brook Park

Karen Howard

Sales Consultant

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

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4.9
17 Reviews
4.9

17 Reviews

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17 Reviews of Karen Howard

August 03, 2026

Dealership Rating
Employee Rating

I walked in just looking . I mentioned if they had a Buick Encore and they did The brought the prize way done and the what I put down I walked out with a 2021 Buick encore GX I’ More

by Junebugxjoe
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 03, 2026

Spitzer Jeep RAM Brook Park responded

Knowing that our no-pressure approach and professionalism made your purchase of a 2021 Buick Encore GX feel seamless means a lot to our team. We’re delighted you found exactly what you were looking for and appreciate your five-star rating.

August 02, 2026

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They took care of everything I asked them when it came down to my Jeep Grand Cherokee the love the people up there they’re very nice and respectful I’m glad I did business with them I will Refer anyone to More

by Rochelle0267
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zakiyyah Jawad

Aug 03, 2026

Spitzer Jeep RAM Brook Park responded

We appreciate your feedback about how our team handled every request for your Jeep Grand Cherokee. It’s great to hear you found everyone respectful and helpful throughout your visit. Thank you for recommending us to others.

July 27, 2026

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Thanks to Shannon Chunn, Karen , Mel I love the customer service and help they treat their customers like family More

by bryant.terrell
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 27, 2026

Spitzer Jeep RAM Brook Park responded

Congratulations on your new Jeep Grand Cherokee L! It’s wonderful to hear Shannon, Karen, and Mel made you feel like part of the family. We appreciate you choosing us and look forward to helping with all your future Jeep needs.

July 25, 2026

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I want to thank everyone at Spitzer of brookparkbit was an energy of none other they treated me as family excellent customer service very efficient and direct I believe I got the best deal for my money an More

by damikaj577
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin Sandahl, Zakiyyah Jawad

Jul 25, 2026

Spitzer Jeep RAM Brook Park responded

It's wonderful to hear our team’s enthusiasm made you feel like family and provided clear, efficient service. We’re delighted you secured a great deal on your used Jeep Compass and appreciate your recognition of our sales team.

July 24, 2026

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I love Spitzer on brookpark they always take care whatever I need done to my vehicle the communication is excellent and Karen Howard the salesperson is a very excellent salesperson. More

by Rochelle0267
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Leclair

Jul 24, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for the 5-star rating! It’s wonderful to hear our team looked after your Jeep Grand Cherokee and kept communication clear. Karen and the entire staff appreciate your kind words and look forward to assisting you again.

July 23, 2026

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The sales staff was very nice. They really lowballed me on the trade in which was fair on some level because the car was in pretty rough shape. But the staff and technology were ve More

by Tjohio007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 26, 2026

Spitzer Jeep RAM Brook Park responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns.

July 17, 2026

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Employee Rating

They were professional and they work with u and when goes wrong the takes care of it as soon as possible the assistant is Awesome everyone is so nice and treat u kind and how u suppose to be treated I will r More

by Rochelle0267
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ariel Albores, Zakiyyah Jawad

Jul 17, 2026

Spitzer Jeep RAM Brook Park responded

We’re glad you had such a positive experience with our team. It’s wonderful to know any concerns with your used Jeep Grand Cherokee were handled swiftly and you felt treated with kindness. Thank you for recommending us to others.

July 17, 2026

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Employee Rating

I had a great time and a great experience and purchased a nice vehicle from Karen Howard she did an excellent job More

by marcus673821
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2026

Spitzer Jeep RAM Brook Park responded

That’s fantastic news! We’re thrilled you had such a positive experience and that Karen could help you find the perfect Chevrolet Blazer. Enjoy every drive in your new vehicle, and we hope to assist you again down the road.

July 14, 2026

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Sold the car I wanted as I was already filling out paperwork...showed no remorse...they talked me into one I didn't even want...said it was $22K...but it was $26K....again...as I was filling out paper More

by DENISEYOE2424
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 17, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for providing this feedback, Denise, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 14, 2026

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Employee Rating

Karen Howard work with us very good. She helped us pick out a nice car that will meet our standards. I will recommend all my family and friends to come into Jeep ram Spitzer on Brook Par More

by Mzporter2120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2026

Spitzer Jeep RAM Brook Park responded

We’re delighted Karen could help you find a Jeep that meets your standards. Thank you for recommending us to your friends and family. We look forward to welcoming them soon.

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