Tony Black

This experience was definitely a JOURNEY 😂, but what matters most is how it ended — I left happy, with a beautiful new Jeep and feeling like a princess! 👑🚙 Huge shoutout to Ted 🤜 and his team — ge matters most is how it ended — I left happy, with a beautiful new Jeep and feeling like a princess! 👑🚙 Huge shoutout to Ted 🤜 and his team — genuinely good, honest people who made 100% sure everything was right. If they can handle my strong personality, they can handle ANYONE! Ted is definitely the guy who knows how to make things happen. My Jeep looked AMAZING at pickup — everything was ready for me, and YES… full tank! ⛽️ David 🕹️is your technology guy — he’ll show you all the cool things your new Jeep can do. I was honestly way too excited about my new ride to focus on everything. I just wanted to get on the road and enjoy it! I’ll definitely be back to learn all the new technology my 2026 has. John in finance was professional💰 , accurate, and even surprised me with some Ukrainian! Definitely unexpected and such a cool little touch that made the whole experience feel even more welcoming. And a special thank you to **Zakiyyah “Kia”**❤️ Your reassurance meant so much to me, and you genuinely made me feel like I wasn’t alone. Thank you for being there for me and bringing such positive energy to the whole experience. ! Sometimes it’s not about everything going perfectly — it’s about how people respond when things don’t. This team stepped up, made things right, and made sure I left HAPPY. So girls — come to Spitzer, upgrade your ride, and ask for Ted and his team! More

Print

Love my new truck. Excellent customer service all around. Thank you Karen, Bobby, Justin, Jon, Tony and staff. Excellent customer service all around. Thank you Karen, Bobby, Justin, Jon, Tony and staff. More

Print

Brad was great to work with. Everything was quick and smooth from the moment I walked in till the moment I left. Everything was quick and smooth from the moment I walked in till the moment I left. More

Print

Unresponsive. Good luck. I wouldn't purchase GAP nor a warranty from this dealership IF you choose to go here. If you sell the car and want your money back for th Good luck. I wouldn't purchase GAP nor a warranty from this dealership IF you choose to go here. If you sell the car and want your money back for the remainder of the services, it's a ghost town. 3 calls, 7 emails, 1 rude sales man (I mean, would he not want his money back? lol). I honestly cannot comprehend any organization having a horrible after sale experience as they are begging to not have repeat business. This is certainly the case here at Spitzer. I've emailed Tony a few times with zero response. More

Print

Great experience with Ed in the sales department, Justin, and the entire Spitzer team. Highly recommend and would come back for the next purchase. and the entire Spitzer team. Highly recommend and would come back for the next purchase. More

Print

Ed was very friendly and explained everything very well throughout the whole process, he also showed us how to use all the features in my wife's new jeep.. hes very thorough, he provided a very comfortable throughout the whole process, he also showed us how to use all the features in my wife's new jeep.. hes very thorough, he provided a very comfortable car buying experience More

Print

Polite and knowledgeable. Took great care in getting my service done. Friendly. No problems. Answered all questions. Great people to working there.. Took great care in getting my service done. Friendly. No problems. Answered all questions. Great people to working there.. More

by jzhog Verified Customer Verified Customer

Print

So i brong my vehicle in to get the recalls tooking care of that went wrong and received a call that a piece was broken trying to do one of the recalls it would be 1600 dollars i can come in and the technic of that went wrong and received a call that a piece was broken trying to do one of the recalls it would be 1600 dollars i can come in and the technician could explain and show me better... I get to the dealership and walked to my vehicle where i was shown my gas tank and the tip of my quick connector for the fuel line snapped and was then told by the technician he tried to superglue it back together everything else came apart fine and was great this snapped when he took it off i took pictures and asked if i could speak to a supervisor and was told he was in a meeting after waiting a hour i asked to speak with the Gm please and was told he was in a meeting ok ill wait after another hour i was told that it was epoxyed and i can see it but not touch it i took another picture and asked for the gm i was told he was not in today i asked can i have his business card please they then told me he doesn't have contact information to call the store number i have the pictures of before when it was superglued and after it was then epoxyed it is more then clear from pictures and looking at the break it was done from the technician and this dealership who do I have to or need to contact to speak to someone to have my vehicle back the same way it was when i dropped it off?? More

Print

Professional, authentic, knowledgeable,I and accomodating.was very comfortable buying here. This dealership is exceptional accomodating.was very comfortable buying here. This dealership is exceptional More

Print

Salesperson was very polite answered all my question Went through the vehicle for me and the sales manager got me where I wanted on my payment. awesome dealership question Went through the vehicle for me and the sales manager got me where I wanted on my payment. awesome dealership More

by VENTURA.ANTHONY Verified Customer Verified Customer

Print